Hervorragend! Habe 3 Paar Winterschuhe bestellt, 2 Paar wurden sehr schnell geliefert, das dritte Paar ging leider auf dem Versandweg verloren. Von den 2 gelieferten passte glücklicherweise ein Paar... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Leider knapp zwei Wochen Lieferzeit anstatt der versprochenen 2-3 Tage. Tiefpreisgarantie habe ich bekommen aber auch nach mehrmaligen hin und her weil sie den falschen Shop genommen haben als Ref... Vis mer
Selskapet har svart
Habe einen Ladeadapter für ein E-Bike bestellt, den ich dringend benötige. Das Problem lag beim Zusteller DHL, der leider aktuell große Probleme hat mit dem Funktionieren der Packstationen und mit der... Vis mer
Habe das erste mal bei Bikable bestellt und bin restlos begeistert. Über den Bestellvorgang bis zum schnellen Versand und der Kommunikation hat alles reibungslos funktioniert. Müßig zu erwähnen das... Vis mer
Informasjon om virksomheten
Om Bikable.com
Skrevet av virksomheten
Bikable has its head office and warehouse in Terndrup in Denmark. We are today the market leader in equipment, spare parts and accessories for bikes on the Danish market. Our skilled employees in the warehouse handle more than 550,000 orders annually. We currently have +50 employees divided between warehouse and administration.
We are known for selling popular quality products, which are also sold at really good prices. Our range includes both well-known brands and budget-friendly alternatives. We therefore have something for all types of cyclists - whether you are a top professional, a happy amateur, have been cycling for many years or have just learned to pedal. Our competent customer service and fast delivery to our customers have meant that Bikable has built up a large and loyal customer group over time. We are also proud to have the best Trustpilot score in our field.
Bikable has gone from being a small start-up company to take on the big international main players in the market. We started by selling the first bicycle parts back in 2008. Since then Bikable has grown to be a fully-grown e-commerce business that serves customers in both Finland, Denmark, Norway and Sweden and ships to several countries in Europe.
We are known for selling popular quality products, which are also sold at really good prices. Our range includes both well-known brands and budget-friendly alternatives. We therefore have something for all types of cyclists - whether you are a top professional, a happy amateur, have been cycling for many years or have just learned to pedal. Our competent customer service and fast delivery to our customers have meant that Bikable has built up a large and loyal customer group over time. We are also proud to have the best Trustpilot score in our field.
Bikable has gone from being a small start-up company to take on the big international main players in the market. We started by selling the first bicycle parts back in 2008. Since then Bikable has grown to be a fully-grown e-commerce business that serves customers in both Finland, Denmark, Norway and Sweden and ships to several countries in Europe.
Kontaktopplysninger
Industrivej 5, DK-9575, Terndrup, Danmark
- +4570209300
- info@bikable.com
- bikable.com
4,5
Enestående
1k anmeldelser
Har svart på 73 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Von mir keine Empfehlung
Am 29.03 Bestellung aufgegeben mit einer Lieferzeit von 8-10 Tagen. Nach 10 Tagen hieß es 14.04, nach 14.04 hieß es 17.04, gestern hieß es 22.04. Bestellung gestern storniert und heute beim Fahrradhändler um die Ecke die vier Sachen gekauft.Für mich eine Bumsbude.
17. april 2026
Anmeldelse skrevet uten oppfordring
Recommended!
Good price (Sweet Protection Helmet) and fast shipig to the Netherlands. Reliable shop.
25. mars 2026
Anmeldelse skrevet uten oppfordring
Good price for top quality tyres
15. oktober 2025
Anmeldelse skrevet uten oppfordring
Ho ordinato un Display Yamaha x il…
Ho ordinato un Display Yamaha (ORDER ID: 4521746 ) x il modello pw del 2015 ( x 94 83715-01) come publicato sul loro sito ,sulla descrizione del Display vi era anche scritto che era incompatibile con il modello 2016 ( x94 83715-10)anche se esteticamente sono uguali
Fiducioso ho aspettato il pacco x una settimana,ma quando mi e arrivato non era quello che avevo ordinato ma il modello 2016 totalmente incompatibile ( errore 15) con il mio modello di bici unico mio mezzo di locomozione ( e Senza Display non funziona il motore motore di cui io ho bisogno essendo menomato ad una gamba)
Ora io ho ordinato molte volte da siti online,e se questi non avevano un pezzo o lo avevano finito mi avvisano via email e non Continuavano la transazione,io mi rivolgevo altrove x trovare il pezzo Questa compagnia Bikable invece spedisce un pezzo non compatibile e ti fa aspettare poi una decina di giorni x il rimborso ,SENZA Chiedere NEMMENO SCUSA E FACENDOMI SPRECARE DUE SETTIMANE Senza potermi muovere ( io ho solo la bici come mezzo di locomozione)
Mai più comprerò da loro
2. april 2026
Anmeldelse skrevet uten oppfordring
Schöne Versprechen, kein Versand - Vertrauen verspielt
Ich habe die Favero Assioma PRO MX-1 Pedale bestellt, da eine Lieferzeit von 3-5 Werktagen versprochen wurde. Auf der Website stand Produkt auf Lager. Es wird auch damit geworben, wenn auf Lager wird es am selben Tag versendet. Leider entsprach die Realität nicht den Angaben.
Das Problem:
Nachdem sich nach Tagen nichts tat, wurde mir im Chat (nach aktiver Urgenz meinerseits) hoch und heilig versprochen, dass die Ware bereits „auf dem Wagen liegt“ und definitiv noch am selben Tag versendet wird. Passiert ist danach: nichts. Der Status blieb unverändert auf „Bestellung erhalten“, kein Versand-Update.
Warum 1 Stern?
Den einen Stern gibt es lediglich für die reibungslose Stornierung und die schnelle Übermittlung an Klarna, nachdem ich die Bestellung abgebrochen habe.
Fazit:
Wer sich auf angegebene Lieferzeiten verlassen möchte, ist hier leider falsch. Wenn man erst nachhaken muss, um dann falsche Zusagen zu erhalten, bestellt man das nächste Mal lieber direkt bei der zuverlässigeren Konkurrenz. Schade
31. mars 2026
Anmeldelse skrevet uten oppfordring
Schnelle Lieferung
Schnelle Lieferung, super verpackt. Klare Empfehlung bei bikable zu kaufen.
14. mars 2026
Anmeldelse skrevet uten oppfordring
Super company
Good price, lightning fast shipment, in three days from ordering (Denmark) to my doorstep in the Netherlands!
Friendly, good and correct communication.
Anytime again, highly recommended.
21. mars 2026
Anmeldelse skrevet uten oppfordring
Would recommend Bikable
Bought Castelli women’s bib tights. A little cheaper than online competitors. Fast delivery. Would buy from Bikable again
10. februar 2026
Anmeldelse skrevet uten oppfordring
What wonderful service from these guys…
What wonderful service from these guys and great product. Promised a delivery with 8 working days and it arrived within 5 working days, the communication by it shipping agent DHL was on point, well done and thanks.
And this shipping was from northern Europe to the most southern point of Spain...wow.
4. februar 2026
Anmeldelse skrevet uten oppfordring
Products OK
Products OK, according with the specification from the site.
Fast delivery.
No problems encountered
16. januar 2026
Anmeldelse skrevet uten oppfordring
Artikel fehlerhaft trotzdem diskussion
Trotz eindeutigem Bild das zeigt das der gelieferte Artikel fehlerhaft ist wir weiterhin der Tausch der Ware und die Rückzahlung verweigert. Achtung! Bei diesem Händler kaufe ich nicht mehr.
10. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bikable.com
Hallo Marc,
es tut uns leid, dass du den Eindruck bekommen hast, wir hätten dir einen Austausch oder eine Rückerstattung verweigert. Unser Ziel war und ist es weiterhin, das Problem für dich so unkompliziert und schnell wie möglich zu lösen.
Daher haben wir unser Bestes gegeben, dich zu unterstützen und dir zu erklären, wie sich der Fehler in meistens schnell beheben lässt. Als dies nicht funktioniert hat, haben wir dich gebeten, den Fehler per Video zu dokumentieren, da wir diese Unterlagen für eine Reklamation bei unserem Lieferanten benötigen.
Nachdem du mitgeteilt hast, dass ein Video für dich zu aufwendig ist, haben wir dir selbstverständlich eine unkomplizierte Lösung angeboten: eine kostenlose Rücksendung des Reifens, damit wir den Artikel selbst prüfen und gegebenenfalls reklamieren können. Parallel dazu haben wir bereits einen Ersatz für dich reserviert, der weiterhin für eine Woche für dich bereitliegt, bis wir eine Rückmeldung von dir erhalten, ob du diesen erhalten möchtest.
Solltest du dich im Laufe des Jahres noch anders entscheiden, kannst du selbstverständlich weiterhin von deinem 365-tägigen Rückgaberecht Gebrauch machen.
Lieben Gruß
Carina von Bikable
Bad returns attitude bordering on illegal
I ordered Sidi winter cycling boots which were too small.
Bikable boast that you can return any items within a year.
This seems very generous.
They say you must return in the original packaging and the item must be unused.
I even checked with someone who worked there - I'm not going to use the outer box - is that ok? It's too big.
They said, of course. The box doesnt matter, just that you protect the product.
However, upon receipt of the return I was told that because the box had stickers on it, I was not due a refund. Because the box couldnt be reused.
At first I thought this was a joke. Because frankly this is illegal. I replied urging them to reconsider citing Danish and EU law. Then the message updated and now the refund will be paid in 5 days.
Unnecessary pain.
Will never order from them again and will tell everyone I know not to.
Get what you need elsewhere, somewhere that won't cause you stress if you return something.
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Bikable.com
Hi
I am of course sorry to read this review and that the return process did not go as expected.
To begin with, you were told that we could not refund the amount for the shoes, because the original box they came in could not be reused and therefore they could not be sold as new. We instead suggested returning them to you. I would like to apologize for this statement, as this is not the normal procedure.
After you contacted us, we refunded the full amount and apologized for the process. It is therefore sad that it still ends with a bad review. I have subsequently reached out to you to ask if there is anything else we can do and offered compensation.
Normally, there are no problems with returns, and of course we only want to give all our customers a good experience.
Best Regard
Johanne Blach
Team Leader Customer Service
Positive experience
Positive experience. 9 orders during past year and only positive feedback. With some orders I had issues coming mostly from my side, as well as several product returns (due to shoes sizing) and all was solved in best manner.
Especially to highlight customer support team - I was always getting very quick and clear responses, really helping me.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Guter Kunden-Support
Ich habe Weihnachtsgeschenke plus zwei Teile für mich bestellt. Da die Teile für mich nicht passten, habe ich sie zurückgeschickt. Die Rückerstattung ließ auf sich warten (ich dachte wegen Weihnachten und Neujahr kann es dauern). Am 12.01.26 habe ich den Support angeschrieben und nachgefragt. Es kam raus, dass eine Email an mich (22.12) nicht zugestellt wurde.
Der Support hat die Rückzahlung gestern eingeleitet und das Geld ist heute auf meinem Konto angekommen.
12. januar 2026
Anmeldelse skrevet uten oppfordring
Good custommer service
I didn't receive my parcel sent to France at time.
I contacted Bikable. They found out the parcel was lost somewhere. An other parcel was sent without any hesitation.
Thanks
2. januar 2026
Anmeldelse skrevet uten oppfordring
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Great experience with Bikeable
Ordering from Bikeable was easy and straightforward. Communication was clear and professional, and I was kept informed throughout the whole process.
Customer service was quick to respond and very helpful. The item arrived well packaged, exactly as described, and in perfect condition. Delivery was reliable and on time.
Overall, a smooth and stress-free experience. I would definitely order from Bikeable again and recommend them without hesitation.
16. desember 2025
Anmeldelse skrevet uten oppfordring
Great service
Great service, clear communications and deliverytime was perfect.
28. november 2025
Anmeldelse skrevet uten oppfordring
Very good shop
Very great prices, fast and effective customer support, will get back most likely. However, shipping options with only 5 pick-up spots through the entire country (the nearest on is 50km away) limit the will to buy in the future. Hope it will be fixed.
16. desember 2025
Anmeldelse skrevet uten oppfordring
Delivery failed initially, excellent support.
Delivery failed, support shipped again no questions asked.
Products finally arrived. Exactly matching expectations. Price was competitive.
(small battery-powered lights)
12. desember 2025
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.