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Bij`or Anmeldelser 

252
•
TrustScore 4.5 av 5

4,4

Smykkeforretning
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Such an excellent company to deal with. I chose the wrong size bangle. Communicated with Bijor. Response was quick, supportive and they quickly replaced my wrong choice with the right size super f... Vis mer

Vurdert til 5 av 5 stjerner

My new 18K Gold bangles are so beautiful, great quality and value for money. Also, I received an unexpected free gift with my well-packaged order, which was delivered promptly. Therefore, I recommend... Vis mer

Vurdert til 4 av 5 stjerner

Received my order in great time only problem was only 1 item (out of 2 ordered)turned up. Emailed them straight away, got a response straight away and my other part was being sent out that day. All c... Vis mer

Vurdert til 5 av 5 stjerner

My 2nd purchase is just as good as the bangle I bought. Nice rose gold colour, 6mm belcher link necklace has some weight to it. Posted immediately via Aus Post.

Informasjon om virksomheten

  1. Smykkeforretning

Skrevet av virksomheten

Bij'or is an Australian jewellery brand that specialises in exquisite pearl and gold jewellery. Their product range includes beautifully crafted earrings, bracelets, necklaces, and sets, with a focus on pearl and premium gold (yellow and rose gold) materials. Bij'or offers timeless elegance through its commitment to quality and craftsmanship, aimed at providing luxury jewellery pieces at accessible prices. They emphasise customer satisfaction with free shipping across Australia and a welcome discount for first-time buyers, appealing to a broad audience with a taste for sophisticated and classic styles.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

252 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 53 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(252)

93 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Very unhappy with my order.

Very unhappy with my order.
The Bangle I received was not the right size they made me the wrong size.
The Bangle I received would have been lucky to fit a small child's arm.
The measurements in mm are not true to size to fit an adults wrist.
I couldn't even get it over my fingers.
An last my order was for a birthday present.
Very unhappy with my order.

17. oktober 2024
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Svar fra Bij`or

Hi Tracy-Ann,

We’re sorry to hear that the bangle didn’t meet your expectations. The 66mm size you ordered is currently our largest adult option for golf bangles, and we’ve confirmed it was the correct size upon its return. We understand that finding the perfect fit online can sometimes be challenging.

For other customers, please note that our adult golf bangles range from 60mm to 66mm, and we’re planning to expand our selection to include more sizes soon.

Thank you for your feedback; it helps us improve our service and product range.

Vurdert til 3 av 5 stjerner

Item not quite as expected

The delivery was prompt and well before the date given. The quality of the item bought was not quite as expected. Although acceptable, I felt it did not match the picture of the item ordered which was disappointing as it was bought as a present.

24. september 2024
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Svar fra Bij`or

Hi Karen,

We appreciate your feedback and are happy that your delivery arrived promptly.
Sorry that the item wasn't exactly as you anticipated. Due to the natural uniqueness of pearls, minor differences within a strand are normal since no two pearls are the same. We understand this might have been disappointing, especially as it was intended as a present.

Please be aware that we have a 30-day return policy. If you're not fully satisfied with your purchase, you can return it for a refund or exchange. Should you need any further assistance, please contact our customer service team and they will be more than happy to help.

Vurdert til 1 av 5 stjerner

Extremely disappointed I am elderly…

Extremely disappointed I am elderly customer some how I was lucky enough to get a lovely lady Jen to take my order for a bangle this was Friday 24 august I did a bank transfer to pay for this Jen said she would post it Monday 26 A week passed and I contacted Jen to say it would arrive this week received bangle today very disappointed very small I contacted Jen who is upset with me because I have phoned on her private number if management can call me on 0438282542 maureen Armstrong I am not happy I haven’t a ph number and not able to use your email address

4. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Bij`or

Hi Maureen,

Whilst we appreciate your feedback, we are disappointed you chose to leave a negative review despite the effort my team went through to assist you.

Somehow, you managed to source the personal number of my employee despite it not being associated with the business in any way. Jen contacted you on her day off, assisted you with your purchase well outside of our usual methods, offered a discount and ensured dispatch was made promptly.

Whilst you are not happy with the size of the jewellery, we pride ourselves on our 30 day “any reason” returns policy and this option remains available to you.

You were advised multiple times by Jen to please not contact her on her personal number, particularly outside of business hours and to contact us via email, website messenger or Facebook Messenger. These latter 2 methods you have used prior to your purchase with no issue.

I have also tried to contact you by phone a few times without response.

Continuing to call, message, intimidate and threaten is far from appropriate behaviour and I hate to see my lovely staff members upset.

If you are not happy with the size of the bangle, we are happy to refund or replace with a larger size. Please return the bangle and let us know what you would like to do.

Kind regards,
Bij’or

Vurdert til 2 av 5 stjerner

Not what I expected

Not what I expected

26. august 2024
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Svar fra Bij`or

Hi Tayla,

We're sorry to hear the item you purchased was not what you expected. Please note that we do offer returns for any reason up to 30 days from purchase.

If you need to return something to us, please get in touch via email: admin@bijor.com.au and let us know how we can help.

Kind regards,
Bij'or Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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