Booked a stretch limo for my daughter’s18th. Great customer service and booking process. Limo arrived on time, sound system, internal lighting and champagne made for a fab start to the birthday celebr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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From my initial enquiry to the day of the booking, communication was brilliant. All questions were answered promptly. The driver turned up with plenty of time for us to decorate the bus before the hen... Vis mer
The customer service was great - they were super helpful during the booking process and helpful with any changes. We had an absolute blast on the bus - sang a lot of very out of tune karaoke and the b... Vis mer
Paid for a 16 person bus for my 25th birthday… I had THE BEST TIME. Highly recommend! The whole team had amazing communication with me throughout the months from when I first enquired up until,... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Big Baller Bus is a Luxury Transportation Service Devoted To Providing A Bespoke Experience To Our Clientele. Our Services Span Across London & South-East England with A Wide Range Of Tailored Party Packages Available. Our Services Include: Weddings, Festivals, Concerts, Birthdays, Tours, Proms, Music Shoots, Airport Trips, Hen & Stag Parties, Luxury Travel & Concierge, Date Nights & Nights Out.
Kontaktopplysninger
5-7 Station Road, Longfield, England, DA3 7QD, Gravesend, Storbritannia
- 01474 551703
- info@bigballerbus.com
- bigballerbus.com
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Great service from start to finish
Great service from start to finish. Customer service was excellent and the boys had so much fun in the party bus on the way to their leavers festival. Would highly recommend! Thank you big baller bus!!
Big Baller to the rescue!
Big Baller saved the day for my daughter and 15 of her 10 and 11 year old friends. We were let down by another company for their Year 6 prom, and with only 2 hours to spare Big Baller came to the rescue in a big pink party bus. The driver was so friendly, helping the girls set up their music and taking lovely photos for them. We can't thank you enough!
Big baller limousine was booked for our…
Big baller limousine was booked for our family wedding. Our driver turned up on time and collected at the agreed time. We had smooth transport from home to church onto reception and home again. I would definitely use Big Baller again, highly recommended
I would recommend this company
My initial experience was very disappointing. I booked a limo for my son’s Year 6 prom, but due to mechanical issues it was changed to a party bus the night before. On the day, that also broke down, meaning the boys arrived late for their prom after being so excited.
I was refunded, but it didn’t make up for the disappointment, so I left a negative review.
However, talvin, the director, personally contacted me to apologise and offered the boys a complimentary party bus trip with sweets and drinks to make things right. Our driver, Imran, was also brilliant – friendly, polite and made the experience really enjoyable.
Things went wrong, but the company took responsibility and genuinely rectified the situation. Because of that, I would happily book with them again.
Do not book with this company!
I booked a party bus for my best friend's hen do in February, for July 11th. I paid the total amount 3 weeks prior to pick up. I was chasing for confirmation and the day before pick up was told everything is fine and on track. 2 HOURS before pick up (11th July) I got a WhatsApp message to say my booking was cancelled due to a 'mechanical issue' and was told my refund would be processed 'immediately if it hadn't been done already' (strange as they did not have my bank details). The company then refused to answer any messages or calls until the 15th of July, when I asked a friend to call instead as it was clear they were avoiding me. They hadn't even processed my refund, as they didn't even have my bank details.
The company are a joke, they offered no alternative, lied about processing the refund immediately, and went completely silent (after pestering me constantly to book when I first enquired).
Do not book with this company, they are completely unreliable and made what should've been a very fun, exciting, special day extremely stressful.
Bus and driver were good
Bus and driver were good. Driver very friendly and helpful. Was slightly late which caused some stress. Kids had a great time.
Thank you so much for a memorable drive…
Thank you so much for a memorable drive to the boys prom. They loved every minute and they certainly turned up in style. The driver was so friendly I would definitely recommend to others. 10/10 ⭐️⭐️⭐️⭐️⭐️
Great experience for the boys to be…
Great experience for the boys to be taken to their prom. Driver was very nice, I would recommend
Party bus hire
We hired the party bus to take us to roka and then had a return trip back home. We all had a fabulous time. From start to finish communication was fantastic, our driver was very accommodating. Will definitely be rebooking when our next big event is on.
Great company
Very responsive, easy to book and great service on the day. Highly recommend
Highly Recommended
Highly Recommended
7 Stars 🌟 To Our Driver Josh
Went the extra miles to ensure the kids had a great time.
limo driver eddie was lovely
Awful experience
Awful experience, impossible to get hold of anyone to start with and when I did finally manage to get hold of someone they was about as help of as a chocolate tea pot.
was late picking us up (1hr) but messaged me on the day to say if we departed 15 minutes late we would have an extra cost of £80+! No aircon, we was all sweating and I mean legit melting in the back of the pink party bus. No windows accept the two front side windows. Wait for around 20 mins for the man to find the control to use the tv/sound system. The glasses had already been use plus the rubbish of the party before us was left at the front or the party bus. We was running late to our planned event by over and hour and in the end had to be dropped off in the middle of a town with 12 peoples bags ( two of us had to leave the hen party and get a uber to the hotel with all the bags)
Awful awful awful is all I can say.
I used Big Baller Bus company as a last…
I used Big Baller Bus company as a last minute booking and I wish I found them sooner. The service from start to finish is one of the best we have experienced. I was kept informed at all times and they went above and beyond with service, comfort and style. Will definitely use this company again. Thank you.
Good quote and great communication from…
Good quote and great communication from Big Baller Bus for my daughter’s Year 6 prom. Highly recommend. A+++
Great customer service all round.
Great customer service and the vehicle was exactly as described and in pictures. They were prompt and the driver was very polite. Add to the experience of a very good prom night for my kid. Thank you 🙏
Very professional fantastic service…
Very professional fantastic service couldn’t do enough for you!
Hen party for 13 people
Booked via WhatsApp and was able to easily ask all my questions and get answers promptly. On the day Imran, our driver, was there with perfect timing and was helpful and communicative all day. I booked this for a hen party where we went to various locations and the travel between places went smoothly thanks to Big Baller Bus. Would definitely recommend!!
We booked Big Baller Bus for my daughters school prom
We booked Big Baller Bus for my daughter’s prom and couldn’t have been happier with the service.
Communication was excellent from start to finish, and the booking process was straightforward and professional. The Mercedes Landjet was exactly as described, looked amazing, and made the girls feel very special on their big night.
The driver arrived promptly, was friendly and professional, and everything ran smoothly despite multiple pick-up locations. As a parent, reliability and safety were my main concerns, and Big Baller Bus delivered on both.
The girls had a fantastic experience and loved arriving at prom in style. I wouldn’t hesitate to recommend Big Baller Bus for proms or any special occasion transport.
Thank you for helping make such an important evening so memorable.
Tanya, Hove, East Sussex 😊
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