I purchased a game and asked to ship it to israel. Due to unknown circumstances the shipment didn’t arrive and actually was lost. I wrote to Bigmart’s customer support and which accompany the pr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very quick response. Item was not available or out of stock everywhere including manufacturer's website. Bigmart was able to source it through Amazon UK and get it delivered to me in Canada by DHL e... Vis mer
Although the product I ordered was backordered and I never got it, when I emailed this company to ask what was happening, I got actual email replies in a timely manner. When the product could not shi... Vis mer
I thought I had purchased 2 bathroom sink stoppers but it turned out they were for a bathtub. I sent a message to customer support via their website and received a response very quickly. They asked... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Large retail store specialising in sourcing ‘hard to find’ items.
Kontaktopplysninger
71 Shelton Street, WC2H9JQ, London , Storbritannia
- contact@bigamart.com
- bigamart.com
Har svart på 16 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I ordered ham cooker overseas
I ordered ham cooker overseas. Shipping was quick and efficient so as customer service. Had little issue with the product ordered but they took care of it right away. Trustworthy company.
Honest, Transparent Corporation
We ordered an item, and Bigamart informed us prior to ordering it that the item might not fit our pool. Since the order was $700~ we went with their advise and told them to cancel it. What an honest, transparent company!
New “BestSite”
The site had the item I was looking for and Customer Service was the best I ever experienced anywhere else!
Shipping was fast and fare was fair!!!
Discontinued max factor eye primer that I discovered recently but then couldn’t find it anywhere
I am so happy to receive my order as I have not been able to find this product anywhere .. very grateful 🙌
Attentiveness
Attentiveness, quick response and responsibility
Their customer support is tremendous!
I had issues with one product and they immediately sent me another one. Their customer support is tremendous!
Great Customer Service
One of the best customer service I have received. Tks Bigamart team
They helped with the product
They helped with the product, and kindly provided a lot information and doubts about it.
Great costumer service and very quick…
Great costumer service and very quick response. Very pleased with my customer care.
Received wrong item
Although I received the wrong item, the customer support was really great and he promised a full refund which was great.
This is a very professional company
This is a very professional company. They assist with intelligence. Bigamart provides great customer service.
Making it right
I ordered a shaving blade and they sent the wrong one. They made it right by sending the right one with no extra cost to me. Thank you.
Return nightmare
The product I ordered (water filters) were drop shipped from Amazon. They arrived crushed in a paper envelope. When I tried to sign back on to request a refund their emails went to spam with a warning about the website. It was very hard to get a response for the refund. They are difficult to deal with and although the units were shipped within the US, I have to ship to the UK to get a refund.
I bought a cushion that was $ 54.00…
I bought a cushion that was $ 54.00 incl shipping and stated pay with a credit card and I did. Then I get a Charge for 93.40. Adding 25.of plus for shipping then it stated Pay Pal.This is a huge scam and I will blog them until they stop the thief’s.
I ordered a shower and lotion set from…
I ordered a shower and lotion set from this company. The shower gel arrived three quarters empty in a sealed bag.
I contacted Bigamart and was told I would receive a full refund. A day later when I agreed I was then offered a replacement. When I replied I would prefer the refund as I have to pay duties on these items, I was then told I could only receive a partial refund..very different from the original response. I found this company very unprofessional and disrespectful.
What makes it worse is my father just passed away and I didn't need any other upset. When I explained I will not shop there again, and would let others know of my experience, then I was offered a full refund.
Response to issue
Specifics of item were confusing on website leading to incorrect purchase. Good response as it was partially my fault. Very satisfied
Great service!
I put in an order in March or April of 2025 that I had to cancel shortly thereafter & was very impressed with how quickly this company responded with no hassle. Will definitely order from them in future.
Well taken care of
Product was well described and arrived in new condition. I paid for express shipping and did not recieve in time. Was treated well and respectfully and refunded for a portion of shipping cost, which I was satisfied with.
Great service
Prompt responses to my multiple enquiries regarding a very difficult to obtain wallpaper.
As soon as it came into stock I was notified allowing me to order after a five month search.
Shipping is to Melbourne, Australia.
Thank you Bigamart team.
Dette er Trustpilot
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Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
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