Dealing directly with the customer service team is much appreciated especially these days. Everyone in them team I dealt with were enormously helpful and informative. Which was very much appreciated!... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Vis mer
Marvin from Better Batt answered my email query very quickly, and I ordered straight after he gave me his advice. The product arrived much quicker than I had even hoped (even in the lead up to Christm... Vis mer
I have dealt with Better Batt on a couple of occasions, most recent was 24th September 2024. The warranty they offer on their batteries, is pretty outstanding. I don’t think any other battery supplier... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Kontaktopplysninger
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Har svart på 10 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
After sales service is excellent
I inadvertently bought an incorrect spare battery for a current model stick vacuum cleaner from Better Batt after being misled by the vacuum retailer. Better Batt offered me a full refund without service costs after they were unable to offer a replacement. The Company's online rep Shine was most helpful, efficient and understanding. I highly recommend this company for your battery needs.
This "company" is a BIG JOKE!!!
They promise a 400 day money back guarantee with a complete refund but when the wrong item was returned and in the original sealed plastic sleeve because it wasn't compatible they refused to issue a complete refund for the sales taxes and the shipping. They refused to acknowledge the search function on their website is faulty and showing the wrong product which created the issue from the beginning. They kept going back and forth with different staff members jumping in into the chat without showing the courtesy to admit their fault. The chat was ended abruptly when one of "their bosses" joined in. I contacted PayPal regarding the issue and they refunded the rest of the amount they withheld. This company is a BIG JOKE and should not be operating in the Australian market. They are trying to make a dishonest buck by making mistakes and not admitting their fault.
The service was excellent
The service was excellent when purchasing and after I realised I did not need the battery it was no problem to return it. Staff were fantastic , friendly and polite. Will definitely use them all the time.
Great Business to deal with
From my initial purchase to warranty support. Better Batt have made my experience nothing but easy and great.
I cannot recommend them enough, amazing service.
Please don't change Better Batt.
I ordered a battery for a Lenovo laptop…
I ordered a battery for a Lenovo laptop which, no fault of Better Batt, proved to be the wrong one. They made the process of returning it for credit really easy and processed the refund in a timely manner.
I have used Better Batt previously and have always found them good to deal with.
Refund management
Better Batt was very professional in handling the return of a battery that did not resolve the problem with my computer. A full refund was provided.
Better Batt gave prompt service
This company showed its commitment to service, by promptly responding and offering me assistance on a technical problem encountered after purchase of a laptop battery. It turned out the problem lay with my charger and not the new battery.
Very professional in handling my issue.
Very professional in handling my issue.
Very understanding and respectfull.
Will definitely come back for more.
Great service
I ordered a battery which I, later that day, found I did not need. They answered my email saying the would refund my money which they did immediately
Great communication all the way…
Great communication all the way through.
They let me know when I was enquiring about a product that it was on back order and wouldn't be in store until the following week. Once I ordered they sent me updates regularly and then posted promptly once it had arrived. Best customer service!
Quick and friendly responses from staff
Very prompt & pleasant responses from the staff at Better Batt (after ordering a battery which was on backorder), which along with the very quick shipping, I was very grateful for.
great service
Ordering procedurewas straightforward.
Communications excellent
thank you for the follow up and the…
thank you for the follow up and the professional service. The batteries are safely installed in the units. It’s been a pleasure doing business with you And your company.
Great customer service with a prompt…
Great customer service with a prompt reply to my query
Awesome customer service <3
Awesome customer service <3
Items came faster than said
Good service good product arrived on…
Good service good product arrived on time, battery and charger working perfect thanks
Easy and up front
Quick, accurate response and follow up to email enquiry. Helpful lady when placing phone order. Very easy and straight forward. 🍄
Query which was answered promptly
I had a query on my order which was promptly answered, also my order has now arrived and is exactly what I had ordered, not like some other on line stores recently. Strongly recommend Better Batt and will use again in the future when needed. Cheers Steve
Quick delivery and arrived safely
Quick delivery of my order (HP computer battery), packed carefully to protect it in transit
Failed to deliver and then insisted it…
Failed to deliver and then insisted it was my responsibility to chase down the courier company as per their T&C's. Think you'll find under Australian Consumer law that it's the responsibility of the sender not the customer to do tis - irrespective of whether it's in your T&C's or not (which by the way, makes your T&C's illegal under AU Consumer Law)
They said they would have to wait until it's delivered before they can provide a refund! (oh the irony) . Had to state that this will be passed to the Office of Fair Trading before they would agree to a refund.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







