the process was swift and the team I worked with was very efficient. I do have bad reviews regarding the disbursement company Mortgage connect, many phone calls were made, could not get a competent p... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Initially, I had to come up with solutions to push my loan through, my loan officer told me they couldn’t do my loan. I also had to consistently contact my loan officer to keep things moving or my loa... Vis mer
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The overall experience was great. The entire process was done through online and made it easier to apply. Robert & Monica was very helpful with giving us options and making sure we chose the right opt... Vis mer
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With Shan’s help, I was able to work through some of the most challenging parts of the process. I truly appreciate his support and understanding of my situation. I would not have been able to complete... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical. In 2018 alone, we helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time. And we’re just getting started. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, Ally Bank, Pine Brook and others have invested over $85MM in Better and our vision of making homeownership magical.
Kontaktopplysninger
175 Greenwich St., Fl. 59, 10007, New York, USA
- 415-523-8837
- hello@better.com
- better.com
4,0
Bra
2k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I can’t recommend Better enough
I can’t recommend Better enough. Jamie Flude’s support was invaluable, he has the patience of a saint and is a true credit to the company. I love that the service is free to use and referral rewards are even more appealing. All the while Jamie was not at all pushy compared to other brokers- their service truly sells itself. My initial purchase fell through but Jamie picked my account right back up and provided me invaluable support on my second purchase that completed today.
I have and would recommend Better and I look forward to using again in the future. Thanks Jamie, you made my first house purchase a much more pleasant experience than it could have been otherwise.
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Better
Hi Jules! We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the support you received. It's great to know that our service and rewards were appealing, and we're glad we could assist you through your home buying journey. Thank you for recommending us!-Jessica at Better
This process was as expected tedious at…
This process was as expected tedious at times. Lori Mason and Michael Tadlic made it easily bearable with timely feedback. They navigate the system effortlessly through closing we are now happy homeowners.
22. november 2025
Svar fra Better
Hi Ray! We're happy to hear that the team's timely feedback made the process bearable. We appreciate you mentioning their effort to help you navigate through closing. Thank you for choosing Better! -Jessica at Better
Everything was so easy and fast
Everything was so
Easy to do with their system. The people was in contact with were great and made for an easy transaction! Would recommend
11. februar 2026
Svar fra Better
Hi Shannon. We're happy to hear that our system and team made your transaction easy! We appreciate your recommendation and are grateful for your positive feedback.-Jessica at Better.
Professional team that kept us informed…
Professional team that kept us informed on progress and expedited communicating new tasks daily, which enabled completing the process very smoothly.
16. januar 2026
Svar fra Better
HI Nabil!
We're happy to hear that our team's professionalism and clear communication made the process smooth for you. Thank you for your positive feedback!-Jessica at Better
They wouldn't use my self-employment…
They wouldn't use my self-employment income and wouldn't tell me what was not showing in my tax returns. Such a waste of time. They better refund me the $500 start up fee.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Better
Hello Ruby. We appreciate you sharing your experience. We're sorry that we couldn't use your self-employment income and for any lack of clarity regarding your tax returns. Please email me directly at experience@better.com so I can review this and follow up with you directly. -Jessica at Better
Great communication!
It was so easy dealing with Better. It was a smooth process and would definitely use them again. They have great workers that make sure you are taken care of. I worked with Robert & Jesus and they both made sure everything was taken care of.
29. januar 2026
Svar fra Better
Hi Wafrika. We're happy to hear that you had a smooth experience. It's great to know the team provided such helpful support. Thank you for sharing your positive feedback; we appreciate it!-Jessica at Better
Svar fra Better
Justin, We're happy to hear that our platform was easy to use and that you appreciated our communication and interface. Thanks for choosing Better!-Jessica at Better
Great experience
Great experience, very easy!! Better advertised a rate that was really competitive. I was afraid it would be a bait and switch, but I was wrong. We locked it in and it was smooth sailing throughout the whole process. I am a business owner, so I had to upload a lot of information, but they made it easy with their portal. We went from Application to Closing on a refi in just 3 weeks!
24. januar 2026
Svar fra Better
Hello Clinton,
We're happy to hear that your refinancing experience was very easy! We appreciate you highlighting our competitive rates and the efficiency of our portal. It's great to know we could streamline the process for you and meet your expectations. Thank you for your feedback.-Jessica at Better
Had some great reps
Had some great reps. helped me through a lot of stuff I couldn’t do myself. So I appreciate all the help.
14. januar 2026
Svar fra Better
Hi Vernon. We're happy to hear that our team provided such helpful support! We appreciate you taking the time to share your positive experience with us. -Jessica at Better
Svar fra Better
Hi Peter! We're happy to hear that we provided clear communication. Thank you for your feedback!-Jessica at Better
Zero if able
Zero if able! dont bother with a 2nd mortgage from these clowns. Strung me along for over a month and half because they don't know how to underwrite their own programs the say they have. Garbage
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Better
Hello Michael,
We appreciate you sharing your experience. We're sorry to hear about the issues and delays you encountered. Please email me directly at experience@better.com so our team can review this more closely and follow up with you directly. -Jessica at Better
Great Service
The service worked well for us. And the people we dealt with in their system were very helpful
22. januar 2026
Svar fra Better
Hi Rodney, we're happy to hear that our service and team were helpful to you. We truly appreciate your positive feedback and hope you think of us again in the future! -Katie at Better
Ebony and Jared were very responsive
Ebony and Jared were very responsive, professional, and knowledgeable. They took care of everything. Super easy to work with them.
19. januar 2026
Svar fra Better
Hello! We are happy to hear that our team was helpful, responsive, and knowledgeable. We appreciate you taking the time to share your positive experience! -Katie at Better
HELOC
HELOC
This is our second experience with Better and they truly are one of the best ways to either refinance your mortgage or apply for a HELOC. The process is fast and easy. We highly recommend homebuyers and or homeowners to consider using Better in the future!
13. januar 2026
Svar fra Better
Hi Rose -we're thrilled to hear that your experiences with us have been positive! It's great to know the HELOC and refinance processes were fast and easy for you. Thank you for recommending us! -Katie at Better
It was efficient, timely and accurate. Perfect!
It was very efficient, timely, and we were given exactly what we were promised in the terms.
23. januar 2026
Svar fra Better
Hi Bob! We're so glad you found our service efficient and timely. Thank you for your positive feedback! -Katie at Better
Reggie and Henry were great
Reggie and Henri were great. This was my first time buying a home and they answered all my questions and helped me make sure that everything was approved for exactly the house I wanted. Even moving out of state from Colorado to Oklahoma they made the process super easy and I just arrived yesterday and moved in and couldn’t be happier with it
22. desember 2025
Svar fra Better
Hi Brandon, we're so happy to hear that your first home-buying experience was so positive! We're delighted that the move out of state went smoothly for you. Thank you for allowing us to be a part of this huge milestone! -Katie at Better
Initial part great, 2nd half bad.
The initial part of the process thru approval would have been 5 starts. However, when it got to the final funding stage it totally fell apart. Won't go into all the details, but seriously not good. At the time of writing this review, funds are 3 days late and still not clear when funds will be available. As I said, initial process was great, send part of process was really bad.
19. januar 2026
Svar fra Better
Hi Gerry, we truly appreciate you sharing your experience. This is not the level of service we aim to provide. Please email me directly at experience@better.com so that I can look into this further. -Katie at Better
They kept in touch with me to make sure…
They kept in touch with me to make sure that I understood their process. They're dedicated to their potential clients.
1. desember 2025
Svar fra Better
Hi Marjorie, we appreciate you taking the time to share your feedback. We're happy to hear that our team kept you informed. Thank you for choosing Better! -Katie at Better
Excellent Technology With a Human Touch
I found the entire process from selecting my mortgage to closing to be excellent. Your technology was very good and I loved that I could speak with a human whenever I needed some additional information. I left a couple a messages after hours and without fail your team called me back the next day. Excellent customer service .
30. desember 2025
Svar fra Better
Hi Taylor, thank you so much for sharing this! It's great to hear that our technology and team made the process smooth and that you always felt supported when you needed help. We really appreciate you choosing Better! -Katie at Better
The better team was very helpful…
The better team was very helpful throughout the process
24. desember 2025
Svar fra Better
Hi Steven, we're glad to hear our team was helpful during the process. Thank you for your positive feedback and for choosing Better! -Katie at Better
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.