Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I really enjoy being a tester on this platform. Most of the tests are great, and it is a trustworthy platform. My experience with the support team has also been excellent. They are very kind, res... Vis mer

Vurdert til 5 av 5 stjerner

Betatesting offer a truly unique and fun testing experience that you won't find on any other platform. Payments are fair and you get feedback on how well you performed, which is fairly unique, giving... Vis mer

Vurdert til 5 av 5 stjerner

Get new features before the public and feel like insiders.I enjoy exploring unfinished features. Also feel part of the product’s evolution. Also like giving feedback that matters. Love that beta testi... Vis mer

Vurdert til 5 av 5 stjerner

Je suis souvent retenues pour les tests, ceux-ci sont simple a réaliser et courts. En plus ils sont bien rémunérés. Je reste sur cette plateforme

Informasjon om virksomheten

  1. Forskning og produktutvikling
  2. også i
  3. Markedsundersøker
  4. Programvareselskap

Skrevet av virksomheten

BetaTesting helps innovative companies launch the best new products of tomorrow. We provide targeted beta tester recruitment through the largest high-quality panel of global beta testers, a platform for test management, and a flexible self service platform.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

109 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(109)

47 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Low paying site with no transparency about tester rating

Their user tests are not paying much. Moreover, recently they switched from paying full with PayPal to deducting 6% from paypal payments and offering tremendous for full payment. When I gave the feedback to them that this is not fair, the response I got was "We actually increased our rewards more than 25% before our switch to Tremendous! So, the 6% is negligible." To me that response is just laughable. I am not sure when and how they really increased their prices for 25%. I really don't see that. Now it is possible that maybe I have low ratings and that's why I don't get high paying tests? Who knows! Because, there is no transparency. As a tester, I cannot see what my ratings are, where I got low ratings, and no feedback on how to improve. So this site for me is getting worse and worse. If you won't be transparent about our ratings and help us get higher paying tests, what is the point of staying here? and if when we send feedback through their platform we will just be talked down, I really don't see the point in directly communicating them to help them imrpove their system. Perhaps leaving a rating here for them, which is fully transparent, would be helpful for them to improve something. I'll continue using their site but if it goes like this and I just don't get any transparency, I am not sure if I will last long. There are many alternatives out there.

31. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Betatesting

Svar fra Betatesting

Hi - I'm happy to address your feedback. We recently switched to use Tremendous as our reward redemption provider for a number of reasons, most importantly because it's better for our testers. You can learn about the switch here: https://help.betatesting.com/en/articles/10602302-redeeming-rewards-with-tremendous

Tremendous allows for users to redeem rewards in many ways, the vast majority of which have no fees (e.g. gift card, Amazon, etc). Some have low fees, like bank transfer and PayPal transfer (6%).

It's also true that before we switched to Tremendous, we increased reward payouts > 25% on average. Tests that were previously $5 reward (like a 5 minute usability video) are a $10 reward, and previously $10 are now $15. We did that partially to offset the 6% fees for people that want to transfer to PayPal, but mostly because we want to ensure we're always providing compelling rewards. Our rewards are higher than almost any other user research company, on average > $20 / hour, and we want to do that because its important for us to have great testers.

After every test, we provide feedback to testers regarding their participation, along with tips to improve. We would be happy to share your rating with you if you ask. We have requested your contact information so we can do that.

Vurdert til 2 av 5 stjerner

Very poor at communications

Very poor at communications. Don't live up to their promise. Some money ($50 allegedly) was paid to some testers - but which ones? No communication regarding test ending. Pretty poor overall - would not recommend.

My reply to the Betatesting.com response:

The fact that it has taken you 9 months to respond, and the belligerence of your response indicates to me the calibre of your company.
I have just gone back into the testing webpage, and discovered that it had taken 2 months for someone to reply to my question regarding has the test completed or not? "yes everything is complete, thank you for your feedback". That was it.
Now here is why I found the whole experience regrettable - the testing was hardware, with the equipment in question being a TCL television. The reward was that the TV could be kept on completion, providing that sufficient testing had been completed, AND 25% of the testers would receive a additional $50 reward.
The test was never formally announced as complete; there was dead silence from the Betatesting team; there was no indication that the TV could be kept or not; and most importantly, there was NO indication of who had received the $50 reward. So in reality, it could have been nobody received it. Who knows?
I have no reference numbers for the test. It was clearly labeled as "Hardware Test - 55 Inch TV shipped to you for 5 week test" and as far as I know it was limited to 30 testers in Thailand.
So I stand by my original review title: Betatesting.com is *very poor at communications* and I would not recommend getting involved with them.

Reply to 2nd response:

I understand that I was probably not in the top 25% (although how you calculate 25% of 30 people is a bit of a mystery) but the fact remains that NO ONE communicated the results and as far as I or anyone else knew there could have been 7, 8 or even 0 people who received $50. Where is your transparency? And as far as the free TV goes and without wishing to sound ungrateful, it was such a poor example of modern technology, with promised software updates never materialising, that I gave it away.

8. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til Betatesting

Svar fra Betatesting

Hi Phil - Thanks for your feedback.

We looked into the test you have posted about. We see that the reward for testing was a free 55" TV! It's unfortunate that the confusion around if the test had closed or not lead to such a poor experience for you.

While we really appreciate your participation, we see that you did not receive the additional bonus simply because your participation was not in the top 25% of testers based on feedback and bug reporting. As you mentioned, the test noted that only the top 25% would receive the additional bonus.

Apologies also for our delayed response, but we only now see your review as we do not frequently use TrustPilot.

Best,
BetaTesting team

Vurdert til 5 av 5 stjerner

UNDERRATED!!!

What an amazing platform this is. I registered a week ago, and guess what happened? I already earned $10. I have to say they have a very fast payout, and by fast, I mean a 1-minute payout. Please use this platform; you won't regret it!

19. september 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv