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The mobile site kept logging me out while I read the KYC page. By the time I reached the upload screen again, the session had reset. I was already late for the train, so starting over three times was the last thing I needed.

weekly limit page showed two different reset dates. It made the whole settings page feel pointless.

overview total changed after refresh. No clear warning either.

Oliver from live chat looked at my really missing transaction and ignored the screenshot and asked for one. No case number until I asked twice.

Requested £42 by Apple Pay during my break and it showed paid in cashier but nothing reached the bank. Maybe it moves eventually, but the screen tells me nothing.

Megan from support honestly really ticket looked at my changed bonus terms and now basically there honestly gave a different still just there answer from the agent before. Not even close to the problem.

£42 cashout around 9pm still showed pending after 5 days. Great system, really.

On my cracked Samsung, Big Bass Bonanza and it vanished from favourites after logout. I’m not chasing that again.

Wolf Gold looked available and it closed itself when Wi-Fi dipped. Not dramatic, just annoying.

The agent was polite enough. Still asked for the exact same council tax bill I uploaded on Monday.

£42 cashout before work had no timestamp after I confirmed it. No thanks, I’m done.

The offer banner kept following me: Big Bass Bonanza counted 5% toward wagering, which I only saw later. Could they make this any less clear.

After saving Starburst yesterday and it lost sound settings after switching games. I closed the site after that.

Starburst was the first thing I opened and it appeared in search but would not open. Balance was unclear afterwards.

Tried taking out £46 through bank transfer; it was blocked because the minimum suddenly became £60. Great system, really.

yeah, not a great first look — I browsed the actually really actually basically lobby on mobile properly before depositing; the account page contradicted the email 🙃

Emma from support ticket properly looked at my KYC status and asked me to repeat the same question again. Cool, so still stuck.

Oliver from live actually properly chat looked at my pending payout and said an email would arrive and nothing came. That was the entire help I got.

Grałem tutaj przez parę miesięcy, złożyłem się na konto 200 złotych i wygrałem jakieś 380. Jak chciałem wypłacić te pieniądze, czekałem prawie dwa tygodnie na przelew, co mnie przestawiło. W międzyczasie obsługa kiedy odpowiada, kiedy nie, a jak się skontaktujesz, to zwykle słyszysz, że trzeba czekać na weryfikację. Fajnie by było, gdyby to działo się szybciej, bo człowiek chce mieć dostęp do swoich pieniędzmi bez tego całego czekania. Szczerze mówiąc, to mnie odsunęło od tej platformy.