All tokens put in circulation through Best Wallet (Pepu, Starts, WEPE, BEST...) were absolute scams from moment one when unlocked, including the one they cooked themselves as "BEST Wallet token". If... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I transferred 1000 XRP from PayPal to Best Wallet about 6 months ago. The reviews were excellent then. There were warnings from BW that a code had to be entered exactly or the Crypto could be lost i... Vis mer
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When the market started to heat up again I moved some funds into Best Wallet instead of leaving everything where it was. I wanted to actually control things this time, especially after watching how ch... Vis mer
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I like Best Wallet but I feel like the app still feels like it’s maturing. The token swap feature works, but sometimes the fees aren’t super clear until the last step, and that’s a bit annoying when g... Vis mer
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1,8
Under middels
901 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unzuverlässig und keine Zukunftsperspektive
Ich habe genau dasselbe Problem wie viele andere Nutzer: Der Versand von ETH aus der BestWallet funktioniert nicht. Jeder Transfer bricht mit der Fehlermeldung „Oops! Something went wrong with the payment. Please try again“ ab – egal, ob die Zieladresse bei Bitpanda oder Coinbase liegt. Mindestbetrag beachtet, trotzdem keine Chance.
Zusätzlich werden sogar noch Bearbeitungsgebühren abgezogen, ohne dass die Transaktion erfolgreich ist. Eine Auszahlungsfunktion finde ich in der App nicht, und der Support reagiert bisher nicht auf mein Ticket.
Mit solchen technischen Problemen und fehlendem Kundenservice sehe ich für diese App leider keine Zukunft.
10. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Alfred, I'm sorry to learn your experience hasn't been good so far! To send crypto, you'll need to have enough native tokens for the blockchain you're transacting on to cover the transaction fee. This fee is charged by the network, not by us (Best Wallet). Even though your transaction didn’t go through, the gas fees were still deducted because the miners/validators had already started processing it. This is part of the way transaction fees work on the network. If the gas price was too low, the transaction might have gotten stuck or failed.
I set up an account bought over $1200
I set up an account bought over $1200. I had to reset my phone and now they will not let me login my account. I can not get it. Such a scam.
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Elizabeth, we’re sorry to hear about the difficulties you’re experiencing. If you’re encountering an error when trying to log back into your account, it’s likely due to not having created a backup before logging out. Please reach out to our support team at contact@bestwallet.com, and they’ll be more than happy to look into this for you.
Ottimo client support
Ho avuto dei problemi a rientrare nel mio wallet dopo il cambio del telefono perché non avevo fatto il back up. L' assistenza clienti (Daniel) mi ha aiutato ed ho risolto tutto facilmente.
6. august 2025
Anmeldelse skrevet uten oppfordring
I installed the wallet and attempted my…
I installed the wallet and attempted my first transaction — a swap between BNB and ETH — which failed completely. The transaction didn't generate a hash, meaning it never left the wallet and got stuck internally.
What’s worse is the complete lack of customer support. I reached out through the app and emailed the Customer Support multiple times. The transaction was on July 31st, and my last follow-up was on August 4th — still no response whatsoever.
Customer support case# 23788828
I’ve never experienced such poor support with a crypto app. At this point, I can’t recommend this wallet to anyone.
31. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Peter, we apologize for the delay in addressing your ticket. I've received confirmation from our team that they’ve responded to your inquiry with the relevant information. When it’s convenient for you, please feel free to get back to them in your ongoing conversation — they’ll be happy to assist further.
Geld weg und kein Support. Danke Best Wallet!
Vor zwei Wochen per Kreditkarte Geld an meine "Best Wallet" überwiesen. Angekommen ist nichts obwohl der Provider Guardarian die erfolgreiche Transaktion bescheinigt. Auf ein Supportticket wird nur per Bot geantwortet, ansonsten Schweigen im Walde.
Für mich ist das Thema Best Wallet erledigt und ich kann nur jedem empfehlen, die Finger von diesem unseriösen Unternehmen zu lassen. Der Support, wenn man das überhaupt so nennen kann, ist eine Katastrophe!
7. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Andreas, we sincerely apologize for the delay in getting back to you. I've received confirmation from our team that they’ve responded to your inquiry with the relevant information. When it’s convenient for you, please feel free to get back to them in your ongoing conversation — they’ll be happy to assist further.
Scam
Solo progetti scam stare alla larga
Ho acquistato 2 token solaxy e btc bull
Solaxy un disastro ma almeno ho i miei token
Btc bull si sono persi i miei token in stake non sono da nessuna parte
Solo progetti scam.
1. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Fabio, could you please give us more details about the issue you are facing so that we can help you? Please contact us at contact@bestwallet.com and we'll address any concerns you may have!
Ware nicht erhalten...
Ware bestellt, Ware nicht erhalten , und Rückzahlung nicht zeitnah durchgeführt....einfach nur sehr schlecht...warte immer noch auf mein Geld....Paypal ist dran....
6. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Marius, could you please give us more details about the issue you are facing so that we can help you? Please contact us at contact@bestwallet.com and we'll address any concerns you may have!
Altes Main Wallet wieder herstellen nach Update
Hallo, habe seit ca. März (Update durch Bestwallet) auch das Problem das meine Coins alle verschwunden waren.Haben bis jetzt gebraucht eine Lösung zu finden.
Hatte auch ewig keine Nachricht vom Support erhalten. Doch dann hat sich jemand der Sache angenommen und mir eine Lösung geschrieben.
Immer wenn ich Recover altes Main Wallet gemacht habe wurde durch mich mit Google fortfahren versucht.Ohne Erfolg!
Nun sollte ich die Option wählen meine Email Adresse direkt einzugeben und siehe da es hat funktioniert. Man bekommt einen 6 stelligen Code per Email gesendet und danach einfach diesen eingeben und das alte wallet war wieder da und alle Coins ebenfalls. Vielleicht hilft euch diese Hilfestellung ja auch.
Mfg Alex
1. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Alex, thank you for the provided feedback! We apologies for the delay in addressing your ticket and we are happy to hear that the issue is now solved! If your experience improves, we’d be so grateful if you could consider updating your rating.
Best wallet company I send multiple…
Best wallet company I send multiple Times mail give my bitcoin hyper coin bloody hell rubbish
29. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Nishant, apologies for the delay in addressing your ticket! If you send some tokens on an unsupported network or have not yet imported the token's contract address into your view, your funds won't be visible - but they'll still be in your wallet.
ETH von Best Wallet versenden, schlägt fehl
Habe versucht ETH von Best Wallet an eine andere Walletadresse zu senden - egal ob diese bei Bitpanda oder Coinbase ist, der Transfer wird versucht, aber dann immer wieder mit der Message „Oops! Something went wrong with the payment. Please try again“ abgebrochen.
Die Mindest-Transfermenge wurde von mir auch beachtet. Support-Ticket erstellt - bisher noch keine Reaktion.
Also wenn weder das Auszahlen nicht möglich ist (sehe ich keine Option in der App) als auch das Versenden nicht funktioniert, dann wird das Überleben der App nicht lange dauern… ich hoffe, das ist nur eine vorübergehende Störung, die behoben wird…
Hat wer das gleiche Problem?
31. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Thomas, I'm sorry to learn your experience hasn't been good so far! To send crypto, you'll need to have enough native tokens for the blockchain you're transacting on to cover the transaction fee. This fee is charged by the network, not by us (Best Wallet). If this doesn't help, send us a message at contact@bestwallet.com and we'll help you!
Best Wallet is best for access to web3…
Best Wallet is best for access to web3 projects and meme coins. Their support was very helpful and personalized with an agent assigned to me. He monitored an issue with claiming my staked BTCBULL, and offered great guidance for me. I would not recommend Best Wallet as a hot wallet for hodling, but it is very convenient and reliable for web3 transactions.
25. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi there! Thank you so much for your kind feedback — we truly appreciate it! If you’re enjoying the Best Wallet app, we’d be super grateful if you could leave us a 5-star review. We're always working to improve and provide the safest, most user-friendly wallet experience out there. If you have any questions or suggestions, feel free to reach out to us at contact@bestwallet.com — we’d love to hear from you!
Es una verdadera estafa.
Es una verdadera estafa.
Después de haber comprado varios tokens en el premarket ahora me piden 0.0075ETH de fees para cada token para liberarlos. Osea cada fee es un valor superior al valor de cada token comprado ya que enseguida listados los precios se desplomaron.
No descarguen esta aplicación.
25. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Rafaelito, please note that the upcoming tokens or early-stage projects listed in the Best Wallet app are independent of Best Wallet. These tokens can be highly volatile, and their value may fluctuate significantly—rising, remaining stable, or decreasing. We strongly recommend conducting your own research before making any investment decisions. Additionally, gas fees are standard network costs required to process and validate transactions on blockchain networks. If there’s anything else we can assist you with, feel free to contact our support team at contact@bestwallet.com. We're happy to help!
Scam ich hab 3000€ verloren
Scam ich hab ca 3000€ investiert jetzt kann ich weder meine Tkn claimen noch versenden meinen key kann ich auch nicht exportieren egal was ich machen möchte gibt ne Fehler Meldung komischerweise tkn einzahlen geht vom Support bekommt man nur vorgefertigte antworten die nicht zur Problemlösung beitragen mein Tipp Finger weg ansonsten ist euer Geld weg gehört verboten
25. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Blizz, we apologize for the delay in getting back to you.
We understand how frustrating it can be not to receive timely support, and we truly appreciate your patience. At the moment, we’re experiencing an unusually high volume of inquiries, which has led to longer response times than usual. Rest assured, our team is actively working to address this, and we’ll get back to you as soon as possible.
Poor service with too many fees &…
Poor service with too many fees & rules. The entire process was under whelming - BULL STASH outshine them completely.
22. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Noel, we’d love to help with any issues or difficulties you’re experiencing with your Best Wallet app. Just share the details with us at contact@bestwallet.com, and our team will be happy to assist you!
Je me suis fais arnaqué
Je me suis fais arnaqué, j’essaie de contacter le support de l’application, le mail. Aucune réponse depuis des jours, merci de bien vouloir me répondre.
25. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
We're really sorry that your experience with our support team hasn’t lived up to your expectations. Right now, we're experiencing an unusually high volume of inquiries, which has unfortunately led to longer wait times. We understand how important timely support is, and we want you to know that we’re working hard behind the scenes to improve our response times and ensure better service for all our users.
This wallet is a scam
I was logged out of my Wallet and when I logged in again a new wallet was created and all my coins and money disappeared. I have created several tickets for the last 6 months. They don't support. After the first message they disappear. When they come here and comment on the reviews, they tell you to send an email to their support but they never reply. It's fake. Scammers!!!
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi there, we’re sorry for the delay in response from our Customer Support team — we’re currently working through a large backlog and doing our best to assist every customer as quickly as possible. If you're not seeing your old Main Wallet on the Home page, you can re-import it by going to:
Settings > Manage Wallets > Recover Old Wallet
Make sure to log in using the same email address and method (email, Google SSO, or Apple SSO) that you originally signed up with. If you continue facing issues or have any concerns with your Best Wallet app, please don’t hesitate to contact us at contact@bestwallet.com — we’d be more than happy to assist you.
C’est un SCAM !!! 100% à éviter
Des voleurs tout simplement… personne ne répond sur le support ni le CHaT … j’ai 7.500$ de bloquer sur leur site de voleurs . Les compte à rebours ne font que de se réactualiser pour recommencer 24/48h a régénéré de l’argent d’utilisateur. Faux API tout est faux sur leur site … comment cela peut-il exister encore de nos jours … je suis écœuré je vais pas les lâcher pour qu’il paye ce que j’ai investit.
23. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Dan, we're sorry for the delay in addressing your ticket! Please note that presales have stages and once the time of each stage is over, the price usually goes up to a certain point. Once we have a launch date for the $BEST token, we'll notify all of our participating users. If you have any other questions, please let us know in your ticket.
Please after updating the app
Please after updating the app, i got locked out and i can not login, it's been 2months now and no response from support, My support ticket#: 8789374
Please i need someone to resolve this asap
26. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Wutofu, we sincerely apologize for the delay in our response! Our team has followed up with the relevant information in your ongoing ticket. Please feel free to get back to them at a time that’s convenient for you.
Scam APP
Kauft nichts bei denen, sehr unseriöse APP. Bewirbt neue Coins und Tokens im Pre-Sale, die werden jedoch nicht überprüft und es gibt kurz vor dem Launch einen Rug Pull (Alles Weg). Bleibt bei bekannten Wallets und macht auf keinen Fall bei dieser Scam-App mit!! Ich habe 400 Euro bei Flockerz im Pre-Sales in der Best Wallet gekauft (Best Wallet hat in der App Werbung dafür gemacht) und kurz vor Release wurde rugpulled, alles weg.
1. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Tim, please note that each upcoming token listed in the best wallet app has its own team managing it and it is separate from Best Wallet itself. Newly released tokens can be highly volatile with their price depend entirely on the market. We cannot influence token prices in any way. If you need any further assistance, please contact our support team at contact@bestwallet.com and they will be happy to assist further.
Kein Zugriff auf die Wallet mehr. Scam!!!
Die Wallet app ist auf dem Handy eingefroren. Es gab keine andere Möglichkeit als sie zu löschen und neu Installieren. Danach war der zugriff auf die vorhandene Wallet nicht mehr möglich. Kontaktierung von Discord die schnell geantwortet haben und meinen Account geresetted haben. Danach war eine neuanlegung eines Accounts wieder möglich. Nach Anleitung mittels Discord „Recover“ old wallet aber nichts passiert. Auf Meine alte Wallet mit meinen Kryptobeständen ist nach wie kein Zugriff möglich. Discord sagt in diesem Fall muss ich mich an den support via E-mail wenden. Dort kommt als erstes eine Bot Antwort und danach nichts mehr. Seit mehr als 3 Wochen warte ich auf Hilfe. Weil dies offenbar kein Einzefall ist handelt es sich offenbar um Betrug und ich werde nun rechtliche Schritte prüfen müssen um wieder an mein Coins/Geld zu kommen.
19. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Bestwallet
Hi Markus! We’re really sorry to hear about the experience you’ve had so far. At the moment, we’re dealing with an unusually high volume of inquiries, which has unfortunately resulted in longer wait times than usual. We truly understand how important timely support is, and please know that we’re working hard behind the scenes to improve our response times and provide better service for all our users. Rest assured, our team will get to your ticket soon.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.