BestPet.co.uk Anmeldelser 

2 855
TrustScore 1 av 5

1,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

As others have said, totally fake product! Emailed the manufacturers with the details and photos and they confirmed it's counterfeit. Won't accept responsibility and having to claim back through PayPa... Vis mer

Vurdert til 1 av 5 stjerner

Was let down on 3 separate occassions waiting over 10 days for goods to arrive. Not particularly impressed with reasons why and no offer of apology or free delivery to compensate. Now using another co... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Fake fake fake!!!! Frontline dog spot on. Looks so much different than from the ones i bought from the shop. Couldnt peel off to get to the product! And when i finally managed to open by using force t... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,0

Dårlig

TrustScore 1 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 20 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,0

Alle anmeldelser

(2 855)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Obese Bichon.

Our Jack needs a Knee Operation, but due to him being overweight, the Surgeon at our Vets suggested that he needed to lose some weight. Therefore we ordered Royal Canin Obese Management DP34 Food. Hey presto one slimmer Bichon, ready for his Op next Thursday. Cheers, from me & Jack.

29. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Reliable

Competitive prices, efficient dealing with my order and prompt posting.

29. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Always great service

I've used Bestpet for a few years now and have always been more than pleased with the service. I have a golden retriever who is on a prescription diet so I was really pleased that I could get it from this site and even better it's £20 cheaper than my own vets !

28. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

slow delivery service

The dry and tinned dog food we purchase from you is excellent our dog loves it. Our recent purchase from you for the tinned dog food did not arrive in time for us to take it with us on holiday, so we only had the dry food to give our dog. we thought we had ordered it in plenty of time, more than a week in advance. we ordered the thursday before Easter to take with us the following friday, taking into account the two bank holidays that still left four working days and you say delivery will be within 48 hours.

26. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

great company

Easy to order prompt delivery product works wonders 2 of my cats have fought for 8 yrs yet 2 weeks after plugging in feliway diffuser they are grooming each other!! Wouldn't believe it if I hadn't seen with my own eyes!

21. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic service

I have ordered specialised dog food twice from this company and although the price is comparable to other websites, the service is definitely better than the rest. My order was received within a few days of placing it (as opposed to MedicAnimal which took several weeks and numerous complaints!!!!) Will only ever use this company in the future.

20. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Your prices and service is excellent,having a 21 year old cat who is in perminant medication and special diet,you make it easy for me to afford to give he the best food she needs,thank you.

17. april 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Not so good this time

Relying on your usual prompt service, I allowed 6 days to have my dog food delivered, your order acceptance email said "98% of orders sent out in 24 hours", [even though I had asked for free delivery] so I was getting really low after the 5th day and phoned to see where it had got to.
The young man [?] started arguing that because I had requested free delivery I could not expect it to be with me within a week.
I put the phone down on him because in my book you never argue with a customer, and so,after many years of good service from you, I will not be ordering again, there are plenty of other suppliers out there who want my business, without any arguments

17. april 2015
Anmeldelse skrevet uten oppfordring
Logoen til BestPet.co.uk

Svar fra BestPet.co.uk

Dear JayBee,

Thank you for making us aware of this unfortunate incident - we are very sorry to hear of the incorrect impression received from us in regards to this issue.

Please rest assured the matter will be looked into, and if you have any further concerns please let us know and we will advise as best we can.

Apologies once again.

Vurdert til 1 av 5 stjerner

Bestpet pharmacy

Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks before a new order could be despatched. Waited three weeks, only to find that the original order had never been sent.
Pharmacy staff failed to check order details four times when I called, if they had the delay would have been completely avoided.

17. april 2015
Anmeldelse skrevet uten oppfordring
Logoen til BestPet.co.uk

Svar fra BestPet.co.uk

Dear Carol,

Thank you for letting us know about this highly unusual incident - please rest assured the matter will be investigated.

We are very sorry to hear this has happened and will be following the matter up with our team to ensure such upset is avoided in future.

Many thanks.

Vurdert til 5 av 5 stjerner

Good service!

Excellent service from this company. Rapid response to the order, immediate despatch, what more could you ask for? ☺

16. april 2015
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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