BestPet.co.uk Anmeldelser 

2 855
TrustScore 1 av 5

1,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

As others have said, totally fake product! Emailed the manufacturers with the details and photos and they confirmed it's counterfeit. Won't accept responsibility and having to claim back through PayPa... Vis mer

Vurdert til 1 av 5 stjerner

Was let down on 3 separate occassions waiting over 10 days for goods to arrive. Not particularly impressed with reasons why and no offer of apology or free delivery to compensate. Now using another co... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered prescription tablets for my cat, always had excellent service and speedy despatch previously. This time they didn't arrive and was told a number of times that I would have to wait three weeks... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Fake fake fake!!!! Frontline dog spot on. Looks so much different than from the ones i bought from the shop. Couldnt peel off to get to the product! And when i finally managed to open by using force t... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

1,0

Dårlig

TrustScore 1 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 20 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,0

Alle anmeldelser

(2 855)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 3 av 5 stjerner

Poor service

I have today sent photos of a damaged tin of dog food, I do realise these things happen, however I phoned the company 4 times yesterday with no response and twice today before the phone was answered. I hope my complaint will be dealt with promptly.

23. juni 2015
Anmeldelse skrevet uten oppfordring
Logoen til BestPet.co.uk

Svar fra BestPet.co.uk

Dear Norma,

Thank you for your feedback - we apologise for the delay in getting through to us over the phone. It appears our team are dealing with this matter as we speak; the pictures can be forwarded to us again as requested (to the "medicanimal.com" address) and we will investigate immediately.

Thank you.

Vurdert til 5 av 5 stjerner

Colourful ladder

I ordered this ladder for a friend's bird, she and her pet loves it I'm sure she will be looking to order more products, order arrived promptly and well packaged, will recommend.

23. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service & competitive prices

I recently ordered a product but forgot to change my delivery address to my current workplace. I called Best Pet and they advised that as soon as the original delivery had been returned to them from the incorrect address I would receive a full refund. I placed a new order in the meantime which i received the very next day and within a week I had my original order refunded. Very efficient and true to their word. Great service!

22. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent value

I now always buy the largest bags of James Wellbeloved cat food as it works out at such good value for money. Easy to order and good delivery service as this is a heavy item I wouldn't want to go to a pet store to buy it. Saves me time and money . Would recommend and its the only food my Birman cat seems to like.

20. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good price, slow delivery

I was very happy with my overall experience, the price was good and everything I ordered was in stock and delivered but delivery was much slower than I expected - two weeks. As it happens I was not desperate for my goods and I will use BestPet again but I will make sure I order well in advance.

19. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Usally the best

Hi there
I have to tell you that BestPet.co.uk are usually the best. They always have the dog food I need in stock - quite something as one of my dogs needs a special food due to allergies. They always deliver when they say they will.
So why do I say "usually the best"? - because they are not always the cheapest. I buy about £100 worth of food at a time, and 5-10% makes a difference.

17. juni 2015
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Not interactive

Ordered prescription supplies on 1stJune I sent them prescription by post within a day or two
As I had not had meds and stock was low I contacted them to be told they had not received prescription
My vet then sent them a fax of the prescription twice. First one they could not read. Second one did not have dosage instructions
If they had contacted me some time ago I could have resent another prescription. Unfortunately they are very slow to be interactive and leave all chasing to customer
I have had a refund and will not bother this company again

17. juni 2015
Anmeldelse skrevet uten oppfordring
Logoen til BestPet.co.uk

Svar fra BestPet.co.uk

Dear Trafford,

Thank you for your feedback - we are very sorry to hear of this having happened and will be looking into the matter further to avoid such upset in future.

Please get back in touch at any further time with any further queries and we will endeavour to assist.

Thank you.

Vurdert til 1 av 5 stjerner

Bad.

Not what I thought I was ordering.

16. juni 2015
Anmeldelse skrevet uten oppfordring
Logoen til BestPet.co.uk

Svar fra BestPet.co.uk

Dear Ross,

Thank you for your feedback - we are very sorry to hear of this. Please email us with further information and we will endeavour to help.

Thank you.

Vurdert til 5 av 5 stjerner

very helpfull staff at blackburn store

unfortunately i lost my receipt from my visit to blackburn store last week.
i took the names of the staff,,i think dave was the managers name, along with a young girl,and another young man.
i was helped with various items and nothing was too much trouble.
i will certainly be going back.
cheers to all....

15. juni 2015
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv