The Best Care provides very high-quality care service
The Best Care agency provides very high-quality care services for our severely autistic son. We have allocated two 6-hour, 2:1 days out weekly, aimed at helping him socialise, access the local community, and participate in various activities.
All the staff who work with my son are very professional, hardworking, and dedicated, but also compassionate, supportive, and understanding. They are always willing to go the extra mile and offer my son the best possible experience as a person-centred, creative and flexible team, always willing to accommodate his often unusual needs. Thanks to them, he's able to access the community and develop his life and social skills, attend various local events, go to restaurants, cinemas, fun fairs, and gaming centres, or walk for long miles along the Merseyside coast, enjoy playing basketball, or casually stroll in the park, eating an ice cream and enjoying the views. An occasional trip to explore some of the Wirral, Cheshire and North Wales' most beautiful countryside landmarks is also on the menu.
I feel my son is always safe and well looked after when he's out and about with the carers. I can also see that my son truly loves all the adventures and enjoys every single minute that he spends with his carers.
Communication with the carers team is always of a very high standard. Alongside the verbal report at the end of the day, I am also contacted regularly during the day by phone calls, WhatsApp messages, or photos and videos to keep me informed, help with activity choices, or address any issues. I also know that even if they couldn't get through to me straight away for any reason, if they face any issues or challenging behaviour, they would deal with it with a compassionate and professional approach, always keeping my son's safety, dignity, and wellbeing at their utmost focus.
I would highly recommend Best Care to anyone who needs a professional care agency, as they offer the best possible care service with the user's safety and wellbeing at their absolute core. They not only provide incredible support and independence for my son but also give me complete peace of mind, knowing he is experiencing his time with them, living his life to the fullest in the safest of hands.






