Had the misfortune to stay in Dunollie Hotel On Skye No.mention of 20 steps to dining room so ate in bar area upstairs Food was inedible Lukewarm at best Cold most of the time Not a Scottish pe... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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We booked two nights in the Glenburn Hotel in Rothesay through Itison Thursday the 11th through to Saturday the 13th of June. From the moment we arrived we were treated as second class citizens. The... Vis mer
Total waste of time. Provided an experience by Virgin Experience days, which was routed through “Bespoke Hotels“. This has Soooo many restrictions it’s literally impossible to make a booking. Tota... Vis mer
Falsely advertised for the Glenburn Hotel. Restaurant closed 2yrs ago, Grill closed 18months ago. Property falling apart, cleanliness non existent, and the food that was available was limited, an... Vis mer
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I checked into the Derwent water hotel…
I checked into the Derwent water hotel to find the following: Room very mouldy, cold and musty smelling. Bathroom tap mould growth under taps in bath and glass panel on pink bath. £23.00 for a cold gammon steak warm egg and cold carrots, two stalks of thin broccoli cold potatoes and dirty rusty pepper pots and what appears to be dirt and food spillage on mist of the table s in the cold damp restaurant. Reception heavily soiled dirty computers and staff including manager not engaging with with staff or hotel guests. Serious health and safety issues for Food safety officer from local council to visit. Suggest staff training and shut down for deep clean and replace all restaurants furniture especially tables. Absolutely dangerous with contamination.
£129.00 per night .. dressing breakfast might give it a miss and pick something in the town as I am dreading being sick from the poor standard of this hotel.
6. mai 2022
Anmeldelse skrevet uten oppfordring
I have been trying to use a voucher to…
I have been trying to use a voucher to book a hotel. I am not allowed to use and book with the hotel directly and have to do this via Bespoke Hotels. Every time I call I am told that the advisors are busy and the call is terminated. I have also tried emailing but do not receive a response. This is so poor and really a waste of my time!
5. april 2022
Anmeldelse skrevet uten oppfordring
I went to an event at the Stonehouse…
I went to an event at the Stonehouse Court Hotel on 23rd March 2022. I was invited to celebrate a friends birthday. My friends Wife had booked a table for 10 guests. However, 2 of the guests had tested positive for COVID so said that they were not able to attend. My friends Wife contacted the Hotel, explained the situation and asked if a refund could be made for those unable to attend. The Hotel representative said no. Her reasoning was that it was no longer a legal requirement to islolate and if she herself tested positive she would still have to go to work.
Though it may not be a legal requirement, the government guidelines are that individuals 'do the right thing'.
Not the sort of customer service expected these days.
28. mars 2022
Anmeldelse skrevet uten oppfordring
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