Because Market Anmeldelser 

253
•
TrustScore 4 av 5

4,1

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Two things cause me to assign a top rating: - The overnight pads that help me stay dry during sleeping hours aways arrive on time--just as the old batch is running low/out. - The absorbency... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Monthly delivery satisfactory. I use moderate pads and sometimes cut them in two for a little extra protection depending on the circumstances. It the half pad gets saturated I just remove it and ha... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

At 97 years old I had some health problems and I needed adult diapers. I was in rehab for a month and the facility provided some diapers I really liked, but when I returned home little did I realize h... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

I love the overnight products, I use them 24/7. They are easy to wear, soft & comfortable yet are extremely reliable. The subscription helps keep things covered. I don’t like that the subscription... Vis mer

Selskapet har svart

Informasjon om virksomheten

Opplysningene stammer fra ulike eksterne kilder

Quality incontinence products at a fraction of the cost, shipped discreetly to your doorstep each month.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

253 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(253)

198 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great products!

I have been a Because customer for a few years now. Their products are high quality and I can count on them to be on time each month and I am always satisfied. I would recommend their products to everyone. Thank you, Because!

19. mai 2026
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Svar fra Because Market

Thank you, Cindy, for your kind words and for recommending us. Your continued loyalty and satisfaction mean the world to us, and we look forward to serving you for many more years to come.

Vurdert til 4 av 5 stjerner

Overnight plus Boost

The Overnight plus the Boost allow me to lead an almost normal life. I have Multiple Sclerosis and one of the many conditions it has left me with is urinary incontinence and the lack of feeling. I don't know when I am urinating, which happens quite often, even when I time myself and go to the bathroom. Without my Because panties and Boost pads I would not venture out of my house. It is so nice to be able to have the product delivered to my home and the Customer Service is very helpful and very quick to respond. For years I used the "name brand" incontinence products and almost always had leakage. With Because I very very seldom have leakage.
age.

17. mai 2026
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Svar fra Because Market

Thank you so much for opening up and sharing your story with us. We are incredibly touched to hear how our Overnight underwear and Boost pads have given you the confidence and freedom to venture out and live comfortably while managing Multiple Sclerosis.

Knowing that we can provide a reliable product and supportive customer service that truly makes a difference in your life is exactly why we do what we do. We are honored to have you as a customer and are always here to support you!

Warmly,
The Because Team

Vurdert til 4 av 5 stjerner

You are prompt with your shipments

You are prompt with your shipments. I have no other way of getting the pads, so it is a big help that they are shipped right to my door. I hope that you don't chang that.

16. mai 2026
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Svar fra Because Market

Hi Laverne,

Thank you so much for your kind words! We are so glad to hear that our direct-to-door delivery makes getting your pads easy and convenient. Don't worry, we have no plans to change our shipping service! We are completely committed to making sure you always get what you need, right when you need it.

Warmly,
The Because Team

Vurdert til 4 av 5 stjerner

I've been using your service for…

I've been using your service for several years. Everything has been fine until recently when I wanted to add to my order. I couldn't get through on the phone so I sent an email message. I didn't get what I wanted.

9. februar 2026
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Svar fra Because Market

Thank you for being a loyal customer with us for several years. We are incredibly sorry to hear about your recent experience trying to update your order. This is definitely not the level of service we aim to provide, especially when you took the time to reach out via email. We want to make this right for you immediately. Please contact us directly at help@becausemarket.com so a specialist can personally ensure your order is adjusted exactly how you want it.

Sincerely,
The Because Team

Vurdert til 5 av 5 stjerner

Incontinence

The best pads for incontinence! I use them every day and I’ve been using them for many years!

16. mai 2026
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Svar fra Because Market

Hi Janice,

Thank you for your years of loyalty! We're so glad our pads are your reliable daily go-to.

Best,
The Because Team

Vurdert til 5 av 5 stjerner

These underpants are wonderful in their…absorption

These underpants are wonderful in their absorption.
I have not had to change bed linens due to overnight leakage since we started using Because.
The delivery service is dependable, and customer series excellent.
When an order is placed it is shipped immediately.

16. mai 2026
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Svar fra Because Market

Hi Robert,

We are thrilled to hear that our overnight underwear keeps your linens perfectly dry and that you're happy with our fast shipping!

Best,
The Because Team

Vurdert til 5 av 5 stjerner

We have tried many different brands…

We have tried many different brands Because hands down the very best. Most importunely maid in the U.S.A. and the reward points . We buy many per month and @ Because they see that and pay me back w? the points!!!
Keep up the great work Bounce!!

16. mai 2026
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Svar fra Because Market

Hi Kevin,

Thanks for the awesome feedback! We're proud to be made in the USA and glad you are loving the reward points.

Warmly,
The Because Team

Vurdert til 1 av 5 stjerner

Your phone associate failed to listen to your customer

Your phone associate failed to listen to a customer and the customer lost out on points. This has happened several times. I have been a faithful customer the past 4 years. Considering using another provider.

11. mai 2026
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Svar fra Because Market

Hi Edward,

We are deeply sorry for the frustrating phone experience and the missing reward points. Please contact us at help@becausemarket.com so we can make this right for you.

Sincerely,
The Because Team

Vurdert til 5 av 5 stjerner

Only adult diaper that does what it promisess

I decided to try your premium overnight underwear and booster pads. They kept me dry all night and I can go out without worrying about leaks. I'm 76 and have nerve damage due to 4 failed surgeries on my spine. Delivery is fast, prices are affordable, my favorite the bundles.

15. mai 2025
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Svar fra Because Market

Hi Linda,

Thank you for sharing your story! We're so happy our overnight bundles give you the leak-free protection and confidence you deserve.

Warmly,
The Because Team

Vurdert til 5 av 5 stjerner

Their bladder items are excellent!!

Their bladder items are excellent!!! I wear one while I sleep and 99% of the time I wake with no leakage. They ship on time as scheduled and their website is easy to navigate.

15. mai 2026
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Svar fra Because Market

Hi Charlyne,

Thank you! We're thrilled to hear our overnight items keep you leak-free and that our website is easy to navigate. We appreciate your support!

Best,
The Because Team

Vurdert til 5 av 5 stjerner

Wonderful Company

This company is the best . I have been using their products for years. Would never use anything else as they are the best. When you contact them they go out of their way to take care of you. They are the best

14. mai 2026
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Svar fra Because Market

Hi Cynthia and Bruce,

Thank you so much for the wonderful words and for your years of loyalty! We're always happy to go out of our way for you.

Warmly,
The Because Team

Vurdert til 3 av 5 stjerner

I thank you for asking my opinion on my…

I thank you for asking my opinion on my experience with your company. I am glad that you do not remove me from your list of customers when I do not order new product every month. There was a time when someone ordered what they thought I might like and charged my debit card for the cost of the products. It turned out to be items I could not use and that I ended up giving away. That is my only negative complaint. It was helpful to talk directly to a human when I needed help with using some bonus points.
Sincerely,
Sharon

15. mai 2025
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Svar fra Because Market

Hi Sharon, thank you for sharing your experience with us! We're so happy to hear that you appreciate the flexibility of our ordering process.

We are truly sorry about the past experience where an unwanted order was charged to your account. That is definitely not the standard we strive for, and we appreciate you giving us another chance. We’re glad our team was able to provide that "human" touch and help you navigate your bonus points!

If there is ever anything else we can do to help, or if you'd like us to double-check your account settings to ensure those surprise orders stay in the past, please don't hesitate to reach out to us at help@becausemarket.com.

The Because Team

Vurdert til 5 av 5 stjerner

They send your order on time ,their…

They send your order on time ,their product absorbs more than the ones in the store and you don't have to be embarrassed standing in line running into someone you know. I have been ordering from them for 8 years,never been disappointed.

5. mai 2026
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Svar fra Because Market

Hi Penny, thank you so much for being a loyal customer for the past 8 years! We are thrilled to hear that our products are providing the protection you need and that you enjoy the convenience and privacy of our home delivery. We look forward to serving you for many more years to come!

- The Because Team

Vurdert til 3 av 5 stjerner

This review is second hand I order and pay on my sister's behalf. She is homebound in a trailer.

This review is second hand. I order this for my sister who is bed bound in a trailer. It's been over a year . She uses the XXlge. I also order her the extra absorbent overnight pads.
I order a Quantity of 6 pks of 10 pull ups and 4 pks of pads.
My complaint is the company's policy regarding using the earned points.(only allowed to use 10 per order) Therefore points expire before they can be applied to new orders.
I have expressed this to the staff who accepted my order via phone.
They have always been helpful , professional and understanding regarding my concerns. I am in the process of researching for another product source where I won't have to sacrifice points, etc. Makes no sense to be unable to apply $$ that I earned through purchases.

13. mai 2026
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Svar fra Because Market

Hi Nancy, thank you for the care you provide for your sister. We are very sorry to hear that our rewards policy has been a source of frustration, especially given your long-term loyalty. We understand how disappointing it is to have points expire or face limits when you’ve earned them through consistent purchases.

We are sharing your specific feedback regarding the points limit and expiration with our leadership team to help us improve the program. We would love the opportunity to connect with you personally to see how we can make this right for you and your sister. Please reach out to us directly at help@becausemarket.com so we can assist you further.

- The Because Team

Vurdert til 3 av 5 stjerner

Great products!! Not a great website.

Your products are great but your website leaves a lot to be desired. I tried to add an item to my subscription and it was a nightmare. The “chat helper” told me they couldn’t find the product so I had to order it separately and pay another $7.99 in shipping.

13. mai 2026
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Svar fra Because Market

Hi Susan, we're so glad you like the products, but we're sorry the website was difficult to use. Please reach out to us at help@becausemarket.com so we can help resolve this issue for you.

- The Because Team

Vurdert til 5 av 5 stjerner

Love the overnight pads

Love the overnight pads. They were a real game changer for me. I used to wear two depends style overnight pants with an always maximum pad and still wasn’t always dry in the morning. Now I wear one pant and the Because Overnight pad and haven’t had a problem.

4. mai 2026
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Svar fra Because Market

Hi Kricket, we love hearing that our Overnight pads have been working for you.

We’re so glad we could help you simplify your routine and, most importantly, help you wake up feeling dry. Thanks for sharing your success story!

The Because Team

Vurdert til 5 av 5 stjerner

I appreciate how Because is reliably…

I appreciate how Because is reliably sending their products to me.
I've learned to wear an Overnight with a Premium on top to provide a more secure fit around my thin thighs. Now, at last, no more leakage during the night!
I do hesitate to call only because the reps ask twenty personal questions.
Redeeming my reward points is frustrating.

13. mai 2026
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Svar fra Because Market

Hi Ann, we are so glad that layering the Overnight and Premium products has solved your leakage issues! We hear your frustration regarding the reward points and the detailed questions from our reps, and we’ll be sharing that feedback with our team to help streamline things.

The Because Team

Vurdert til 3 av 5 stjerner

Products are good, not exceptional: Customer service is pleasant, but unresponsive, ineffective

Products are good, but not exceptional, and on the more expensive end of the cost spectrum as compared with comparable products from other companies. Because Market has the most pleasant customer service agents I’ve ever encountered; however, their agents seem unable to offer any help that isn’t part of a scripted product pitch. I encountered a problem with a “custom” bundle of 2 products meant to be used together. The problem stemmed from a quantity mismatch in packaging of Product 1 (20 per pack) and Product 2 (10 per pack). Because defines the bundle as 4 packs of each product, resulting in a 50% surplus of Product 1 each month. The pleasant customer service agents seem incapable of grasping the quantity mismatch problem and have offered only one solution - cancelling my subscription. So much for a “custom” bundle or customer service. The convenience of auto delivery is being overshadowed by unresponsive, ineffective customer service.

12. mai 2026
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Svar fra Because Market

Hi DC, we sincerely apologize for the mismatch in your bundle quantities and that our service felt scripted. We want our "custom" bundles to actually work for your needs, so please reach out to us at help@becausemarket.com so we can fix this for you personally.

The Because Team

Vurdert til 5 av 5 stjerner

Helpful and Caring

The staff are very helpful and connect with their customers. They answer questions while showing care and concern. I love the products. They make a bad situation go much smoother. The fit is much better than any other product in the market. The ordering is easy and shipping is fast.

12. mai 2026
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Svar fra Because Market

Hi Dee, thank you for the kind words! We’re so happy to hear that our team has been helpful and that the fit of our products is making your daily routine much smoother.

The Because Team

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