Because Market Anmeldelser 71

I was a depend person and hated it until I tried because no irritation comfortable the fabric is awesome thank you because!

Same complaint as others on here about a $2.99 trial offer and for which I was charged on 8/02/25 but then on 8/16/25 I was charged $89.86 of which I didn’t order. Sent an email about this and was told they would get back with me within 24 hours and they didn’t. I don’t care for the product and now I have a box of their product that doesn’t work well at all for me. I’ll return the unopened box for a full refund.

This company makes it impossible to return products. I ordered and they kept shipping when I told them to cancel my subscription and now they want me to provide all kinds of information that I do not have access to in order to return and at my expense. Do not buy these products.

Ordered a sample. Never saw anything clearly denoting the sample was a starter package for additional product that would be billed and shipped. Next thing I know my credit card was billed for over $90 in briefs. In addition the product under performed badly. Male brief leaked like a sieve.

Its a shame that this "family owned business uses unethical marketing practices that fool people into being signed on to a subscription and offer frequent customer discounts that blow up your txt messages and its extremely difficult and confusing how to use "said" discounts on your order. Basically, ordering direct from the manufacturer will cost almost double what you can get on Amizon. You cant sign into your account without depending on them to send an Email. If you use your phone's auto fill for sending them your address to log in to your account, you will not get a link sent. We like the product a lot. They advertise that they developed the product from personal experience when caring for their loved one. They have done themselves and countless elderly people a disservice. Their marketing tactics are misleading and very frustrating to those of us trying to care for a loved one with incontinence issues. Their telephone customer service reps are obviously reading a script rather than reading the actual person on the line. They continually attempt to upset other prodects in the same format over and over again. I would not trust any medication they push either. Their business model for sales and marketing are unethical and a pain. Thank God I never gave them my Moms contact information, because Im sure they would have no problem taking advantage of kind hearted elderly people who will automatically not want to cause a fuss and can be abused by scams. If the founders are at all like their website promotes, they really screwed up to contact with this Marketing firm. Ugh

Company is a fraudulent company. Offer a free sample. You have to pay $2.99 for free sample then they sign you up for a full subscription to their products without permission. Then a $66 plus charge on my PayPal account. Not to mention they sent the wrong size. I have 4 unusable bags of adult diapers and I am worried it will continue regardless of my emails and calls to cancel and refund.

SCAM!! They take advantage of elderly!!

Scam Alert
This company offers a starter kit which is a wonderful option to try a new product out prior to a subscription commitment. My starter kit cost was $16.88 and was sent on June 18th. On July 2nd; I receive a large package containing three smaller packages with #10 items (size XXL)inside for a total of 30 undergarments costing $49.85! I did not approve or order this charge. I immediately sent an email to customer service expressing my dissatisfaction in receiving items not ordered or authorized to be charged on my bank card. It has taken numerous emails and calls to rectify this issue, each time telling me to be patient and that they were working on my issue. I have just received their decision on July 11 with return options, at my expense per their policy! I have a policy as well which is not to send or charge me for items not explicitly approved. Why is the customer always the one at fault? A starter or trial kit prior to a subscription commitment is simply that. BECAUSE’s unethical, take advantage business practices ensures that the consumer becomes a victim
once again. I watched the video of the owner, read the reviews prior to ordering the starter kit. Consumers should be given the opportunity to commit to a subscription. I’m out the $49.85 and stuck with 30 unused, unopened undergarments in a pile of earned distrust. Why are these companies allowed to enforce their policies with no regard or respect for the consumer? It’s definitely “BUYER BEWARE!”

Do not order from this company. We have been trying to cancel a monthly shipment for over 6 months. Their "Customer Service" reps yell at you on the phone and swear that the order is coming from an unknown online company and they are helpless to stop them. You have to go to your bank for assistance.

I sent this company my PayPal account for a $2.99 trial offer. The went on TWO TIMES MORE and charged my PayPal account for $76.83 x2. Despite my contacting them.
I am trying thru PayPal to be refunded for such
Very Shady practices.
I am reporting them to Consumer affairs , FTC and to Texas State consumer agency.

Ordered a sample I was told I had 30 days to cancel the subscription. I was sent my first order 12 days from the time I got the sample and my card was charged $60. I have reached out to this company over the phone and via text message. They are giving me the runaround and making it very difficult to complete the return. I feel like they are taking advantage of my age and lack of experience with online orders. Pretty much robbing the elderly. Additionally the product is terrible

In my entire life I have seen many companies that advertise that they are "the company with a heart" but in their day to day business they certainly do not demonstrate that. It's just words on a paper, a nice sounding motto.
I have recently dealt with a company that deserves to use that motto, the first time in my life I have ever come across such a company. The company's name is "Because" and they sell adult bladder control products. In my dealings with them they treated me with great respect, kindness and care. They treated me as if I were their biggest customer spending millions with them when in fact I am a small customer of theirs spending very little. They probably don't even use that motto but they certainly deserve to. They are definitely a "company with heart". They deserve everything good I could say about them and I have a lot. Obviously I cannot recommend them highly enough.

Be very careful with these guys! Product may be ok, but they have a good ‘scam’ going. After my first order I hadn’t understood there was a window of time in which I should cancel any future orders or else I’d be subscribed. I canceled. But then 2 months later here comes another order and they deny I had canceled. I quoted emails to them and they said they’d get back to me in 3-5 business days. Meanwhile another nearly $49 order showed up here.

Note: I ordered these weeks ago, the customer service conversation was today 6/24.
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The product isn't bad at all, they just weren't for me. The reason for two stars is the method for cancelation.
I tried canceling on the website, it wouldn't let me. I got a weird red "bar" across the top left of the page (conveniently eh?) that wouldn't allow me to continue to cancel. I emailed customer service twice, then a person responded and said I had to call (they tried to call me and my spam filter blocked them).
So I called them to cancel, and the guy said it was already canceled despite me telling him I'm still getting emails stating my payment method can't be charged.
He then proceeds to ask me all kinds of personal questions about the product, WHY it didn't work, what other personal products I've used etc. I finally told him that I wasn't comfortable discussing these things with a stranger over the phone!
He then goes into a big sermon about their other products and how I can try them free .. on and on. I finally had to say "thanks I'll stay on my own please just cancel my account!"
Personally I do NOT do business with companies that behave like this, or do not allow me to cancel without a bunch of hassle.
They have a lot of good reviews, but it wasn't like that for me. I wish them well, I just don't like their methods.

First I was charged for something I didn't order! I say something, because it gave no description! To the tune of $179! I told my fraud department at my bank not to pay them!
Secondly, the underwear don't work as well as the assurance, I get from Walmart for $23 (for 54 pair)! The first night they leaked out of the right leg while sleeping on my side (which is the only way I am able to sleep!

I ordered the overnight brief from Amazon and tried them while wearing my purewick. I woke up in the middle of the night with a itchy butt. It quickly got worse to the point where it was burning. Once I took them off and it stopped.

I signed up for a free sample when i kept seeing their ad. Did not approve subscription and didn't accept it upon checking out. It charged my card anyway. I tried to cancel but it wouldnt let me. I called my card company for a chargeback and to block any future payments. I was alerted on my phone by shop app informing me I had a upcoming package and it showed this business and the product they shipped. I logged onto my card account and saw they charged me so I called the card company right away to try and block this payment and reported unauthorized charge and told them the situation. I also tried to cancel on their website, found out i had an account on there and couldn't cancel all subscriptions. So without my knowledge, an account was created.

I was able to contact them the following day via chat. Told me they couldn't cancel since order had been shipped. They said I had 14 days to cancel but they shipped out less than 14 days when I recieved sample on the 22nd. They also said the subscription turns on automatically after sample ships out. I was never informed this.

As of June 2nd, I got my refund. I will not do any future business with thrm due to their shady practice. I looked them up and saw they have had many complaints against them and chargebacks. How they stay in business is beyond me.

And they don't accept refuse delivery for a refund so this is how shady they are. Trying to steal money and they want you to pay return shipping so hence why they do not accept refuse delivery, shady.

Scammmmmm. Nothing in life is free. Shipped a full order right after trial order without notifying by email.

It was very hard getting subscription cancelled.

I placed a 30-day trial order on May 6, with the following terms:
"You may cancel your subscription in any given month by emailing us at least 3 business days prior to your next subscription month."

However, on the morning of May 20th, I noticed a charge of $75 on my card, I called immediately to cancel my subscription, but the rep told me I can only cancel future orders, but this one is "already on the way", so I would have to go through their RMA process and pay $10 return shipping to get a refund.
I argued that the trial period is 30 days, she said no, it is only 14 days. I said even so, today is the 14th day, it should still be ok, but then she changed to saying I would have to call by the 13th day. Long story short, they would not accept my cancelation request as it is "already on the way", when in fact, I saw the Fed Ex tracking, they didn't even create the shipping label until later that day.
This company is not honest, they kept changing their policies just to get you hooked.

I came in on the free trial. I'll be honest, we got started on the wrong foot right away. They sent me an invoice that showed (5) packs overnight briefs for $130 minus discount of $130 dollars plus $2.99 shipping.....I felt like an elderly person would be confused by that and I told them so. You get two briefs....that's all. Then, they asked me to review the product actually before I got it. Beyond that, no way I could review it with just two briefs. So i placed an order. I got premium overnight plus, sensitive overnight, grey premium maximum plus, booster pads & no rinse cleansing spray. All purchased in the same XL size. I also purchased their bladder support supplements. I've now used the product for a full month with one major 4 hour event in the middle of that of which I was counting heavily on the products to work. I felt like trying several different styles would help me figure out what worked best for me. I don't think you can go into incontinence issues without taking some time to see what works best individually. I don't think there is an exact match for everyone. You have to find the right combination of products for yourself. My problems: each style brief fit (or didn't fit) differently even though they were the same size and I wasn't expecting that. I didn't like the booster pads at all. They sagged heavy between my legs. I liked the cleansing spray but the delivery of it is useless. I wanted it primarily for when I have to use a public restroom, I can access a shower or sink at home easily but out to dinner with friends is something else. The pump does not spray upside down which would really be a necessity for incontinence use. So that's just a needed improvement on the manufacturer's part.

I like the product. It's definitely more absorbent than your average "over the counter" brief. I did take a new brief, tear it open, and add liquid pretty quickly to see if there was any spill over. 5 cups before it started spilling. Of course, if you are wearing that, it's going to leak before 5 cups but I bet it makes it at least 4 cups of liquid which gives you some time to get to the restroom. The overnight style briefs, both overnight plus and sensitive are the ones that ran small. The way the sensitive briefs are made makes them extremely comfortable and not as "bunchy" as other briefs. Overall, I will probably go with the colored premium maximum plus. They fit the best all around. I found that using a regular assurance or depends male guard instead of the booster pad works best for me.

For my 4 hour event, I wore 2 of the grey premium maximum plus briefs and a male guard as a booster. That enabled me to not have to completely change in the public venue. I simply threw away the male guard and could remove the inner brief leaving the outer brief in place. Then I would add a new guard to the new brief. The 2 briefs together and the male guard were not as thick as one overnight brief so it worked.

I gave it 3 stars because I think the size issue is important. These things are expensive and the last thing I needed was to have two packages that didn't fit. That needs to be addressed by the company and honestly, it may only apply to us bigger girls. No one wants to say that outloud but the truth of the matter is we have a hard time finding things that fit properly anyway. I also feel like the spray should accomodate any angle necessary.

Yes its worth it if you need a dedicated place to count on for supplies. I'll also say its up to you to monitor your account. I've had to get in touch with them twice over incorrect charges and billing but they have fixed it with a quickness. The last time I actually emailed them and asked that they just fix the problem without bothering me with a phone call and they did that as well so....Not problem free but may be a way to manage incontinence problems at a better cost.