J’ai commandé 4 boîtes de teinture pour cheveux. Sur les 4, 3 avaient le bouchon cassé, le produit a coulé partout et les boîtes sont arrivées complètement abîmées. J’ai contacté le service client, ma... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
J'ai commandé 3 sérum cheveux , moins cher qu'en France , la livraison a été plutôt rapide , bien emballé. Vu mes cheveux, ça va me tenir un mois , je recommanderai a nouveau chez vous . Merci
Très bonne expérience d’achat. J’ai hésité à commander car les commentaires mentionnaient un délai de livraison très long. J’ai été livrée en 4 jours. Les produits reçus sont parfaits. Et le paquet re... Vis mer
Commande enfin reçu au bout d'un mois, lors de la première livraison le transporteur avait détérioré le colis. Le service client suite à enquête à renvoyé un colis. Cependant entre la commande... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
BEAUTYCOS se distingue en combinant l'une des plus vastes gammes de marques de beauté réputées du marché avec des prix bas et des conseils professionnels. Vous bénéficiez des mêmes produits de qualité que ceux proposés chez les coiffeurs, les esthéticiennes et les maquilleurs, mais à un prix plus attractif, avec l'accompagnement d'une équipe de spécialistes qui saura vous guider vers les produits adaptés.
Kontaktopplysninger
3,4
Middels
134 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 20 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Impeccable
Produit à un prix défiant toute concurrence et rapidement reçu.
Je recommande
4. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Tiphaine
Thank you for your wonderful review! We're thrilled to hear that you found our product impeccable and that you received it promptly at an unbeatable price. Your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out.
Best regards, Kirstine - Beautycos
Commande facile
Commande facile
Livraison rapide avec un bon suivi je recommande ce site
25. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Dominique
Thank you for your feedback! We're delighted to know that you found the ordering process easy and that our delivery service was prompt and well-tracked. Your recommendation means a lot to us, and we're committed to maintaining the high standard of service you experienced. We look forward to serving you again in the future!
Best Regards, Kirstine - Beautycos
Colis perdu
Colis perdu.
Aucune aide.
Très déçue des services
5. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Marie-Paule
We are sorry to hear you haven't received your order yet and are not satisfied with the help we have provided.
You contact us on email 18/1 and we reply the day after where we start a case with DHL.
We continue asking them for a reply 22/1, 24/1 and 25/1 as they take a long time before they reply to us.
We finally get a reply from them 25/1 afternoon and they are looking into what has happened with your package.
We have to wait for them to search for the package and contact the person who was supposed to deliver your package which is what we are currently waiting for feedback on.
We have been doing everything we can to help you and we continue to keep an eye on your case so we can find a solution as quickly as possible. If they find the package they will deliver it to you, and if they declare it lost we will either refund you fully or ship a new order depending on what you would prefer.
We will reply to your email once we have any updates and we hope you will update the review once the case has been closed to showcase the full experience and solution.
I wish you a good day.
Best regards Malene
Payé plus de 10€ de livraison pr être…
Payé plus de 10€ de livraison pr être livré 15 jrs après c’est pas normal
18. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Amandine,
We are sorry that you have not been happy with the delivery. I can see you have been in contact with our customerservice regarding the delivery.
I can see you placed the order 7/1 and it was picked and packed later that same day. DHL pick up your package from our warehouse 9/1 and they try to deliver it to your address 15/1. No one is home so they deliver it at a servicepoint 16/1 and the day after the package is ready to be picked up. I can see you have already picked it up and we hope you are happy with the products.
The estimated derlivery days is you can see on our website is calculated from the day the shipping company picks up the package. The day it is picked up is day 0. This is what the delivery companies have given us as an estimate as they can usually deliver within this timeframe. However things can happen and it is to be expected there can be slight delays from time to time. It has not taken 15 days as you mention but rather 7 days, which is 3 days more than the estimated days. I can also see you have payed 9.95€ for your delivery and not more than 10€. We ship from Denmark and this is the cheapest option we have been able to find for delivery to France.
If there are any problems with a package or a delivery from us we are more than happy to help. We hope to see you again in the future and wish you a lovely day.
Best regards Malene
parfait
très contente de mon achat, livraison un peu longue
13. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Robert
Thank you very much for your kind review and the 5 stars. I'm glad to hear that you have been satisfied with shopping with us. We are ready to assist you again another time. Have a great day, and Merry Christmas to you.
Best regards, Kirstine, Beautycos.
Rapide et sérieux
Rapide et sérieux dans le suivi je recommande site abordable
8. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Dada,
We are happy to hear you had a great experience. Thank you very much for taking your time to write a review.
I wish you a great day and hope to see you again.
Best regards Malene
Achat d'un boucleur babyliss
J'ai reçu ma commande assez rapidement.
Elle est conforme.
Très bon suivi de commande.
J'ai adressé un mail au service client qui m'a répondu rapidement et efficacement.
Je recommande vivement ce site.
1. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Thank you so much for taking your time to write a review.
We are happy to hear you had a great experience both with your order and with our customer service. We try our best to send orders quickly and safely and we aim to reply to all inquiries within a business day, and it warms our hearts to hear it is appreciated.
I wish you a great day.
Best regards Malene
Réception impeccable de mon colis et…
Réception impeccable de mon colis et grande réactivité en cas de question, merci pour cette livraison !
1. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Olivia,
Thank you very much for writing a review.
We are happy to hear your order arrived safely and you got your questions answered. We are always ready to help either through phone or email.
I wish you a lovely day.
Best regards Malene
Produit au top
Produit au top, livraison très rapide. J ai été informé en temps réel, du jour de ma commande jusqu’à la livraison. Je recommande sans hésiter, et passerai à nouveau commande très prochainement! Merci à toute votre équipe
7. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Horéda,
We are so happy to hear you are satisfied with your experience when ordering from us. Thank you for writing a review. We look forward to see you again and wish you a lovely day.
Best regards Malene
produits bien empaquetés et…
produits bien empaquetés et relativement rapide...
14. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Jacqueline,
Thank you very much for writing a review.
We are happy to hear your order arrived safely.
I wish you a great day.
Best regards Malene
Vite, précis et pas cher
20. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra BEAUTYCOS.fr
Dear Andrey,
Thank you very much for the great review.
We are happy to hear you are satisfied with the overall experience and our prices.
We hope to see you again.
I wish you a good day.
Best regards Malene
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.