The Christmas gift that I ordered weeks before Christmas was never shopped and I can’t get in touch with anyone. They shipped the extra straps I purchased and never shipped the hammock
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
When my nightly hammock snapped, I knew I needed a new double, and was weary of what was out there. Having had one of these before, and knowing they are trustworthy, I got another Bearbutt after ten y... Vis mer
When this large, round man was about to give up on his quest for a quality camping hammock that could prevent the Earth from holding him close - along came Bear Butt. Not only did everything arrive ti... Vis mer
I just love Bear Butt! I enjoy using their products because its super good quality, it’s cheap and looks so much better than any other hammock! I always love talking about this company because they li... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Bear Butt, we provide the best portable Double Hammocks (Two Person Hammock) and Hammock Accessories for camping, hiking, sleeping, etc. Shop today!
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I love love love my new hammock gear
I love love love my new hammock gear! I took it out in my backyard even though it's cold out and did the whole set up. No better feeling!
Quick shipping
Quick shipping! Exactly as described:) excited to set it up when summer comes!
Lived up to other reviews,great quality…
Lived up to other reviews,great quality & excellent service: order,keeping updated and quick delivery!
Amazing Company
Bear Butt is an amazingly friendly and helpful company that makes amazing products! I own 5 Bear butt hammocks and I love every single one of them!
Still haven’t had an actual response to…
Still haven’t had an actual response to my particular situation. Just pre packaged stuff that’s not addressing my almost 4 year old hammock. Come on folks, just reach out and make a loyal customer happy please. Pretty please.
Matt
Excellent
Excellent online service and quality product. I was warm, comfortable and dry.
The products are amazing but the…
The products are amazing but the customer service is slow and misleading. Getting vague and different answers throughout.
Would love to continue buying more hammocks and share with friends as we love the products but the support is making us begin to look elsewhere.
Haven't gone camping yet but the gear…
Haven't gone camping yet but the gear looks great and it's all very compact and lightweight. I ordered the double size hammock, kodiak straps, rain fly, and mosquito net to cover all possible scenarios. Might have to set it up in the backyard and give it a test run.
Awful customer service for cancellations and refunds
It is impossible to get an order canceled or a refund initiated. I had ordered 4 items at night but decided the next morning (less than 12 hours) to email them to cancel my order, but they had already shipped the items. They waste no time charging me and shipping my order. My items arrived and now I want to return the items to get a refund. They took over 24 hours to respond to my request for a refund (I used their online form this time). And when they did respond, the instructions for a refund only pertained to orders via Amazon.com and items that were opened or damaged (referencing to their warranty policy). I have brand new unopened items that I want to return, so I replied indicating that none of those situations described in their email applied to me. I am awaiting their response but I am not hopeful. Don't buy products from BearButt, they don't make it easy for customers to change their minds or get support.
Great product at a super price
Great product at a super price. Would recommend to all
Great products at a great price!
I was very pleased with this purchase. I have used bare butt equipment in the past and have liked it, but this is the first time I have purchased their hammocks, and I am very pleased with the quality as well as the fantastic customer service!
Constantly buying all the products for…
Constantly buying all the products for myself, friends and family!!
Great products fast service good delivery
Great products quick service reasonable price all in all good experience I'm still waiting on my free 2-in t-shirt though
Good products
Good products. Quick delivery and kept informed in progress of delivery. Fair pricing. Will use them again
Mostly perfect!
The only complaint I had was that my order didn’t all come at the same time and that wasn’t super clear to me in the communication so when I opened the first package I expected it to be there.
Wonderful products
Wonderful products! We have 8 hammocks and 6 rain flies. Took them backpacking last weekend, got rained on all night and we were all warm and dry! Great customer service as well - answered questions and replaced defective items quickly!
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