BDS Drainage Anmeldelser 

We used DBS Drainage to unclog our sink. It was a very simple job, but the bill came to ~500£ for what was essentially a 15 min job.

They took a long time for inspection, then took time to go get their equipment from their truck and then took time to 'tidy up'.

They charge, like many other plumbers by 30 min tranches, but we felt like they made sure to go extra slow in order to reach into an extra 30 min tranche by signing the bill a few min after the hour (i.e., in order to charge 1.5 hours). Furthermore, they also charge for equipment by 30 min tranches (despite only using that equipment for a very short time over the course of the job)

I have since used other plumbers that provide much more 'honest' offering, based on better pricing per 30 min and carrying out jobs more efficiently (instead of carrying out the job in order to charge more)

BDS drains have attended my Mum's property a couple of times now, once for blocked drains and once as a follow up to descale the pipes and survey them. On both occasions it was Kenny and Craig, who were polite, informative and respectful of my elderly mother.
They arrived promptly and kept disturbance to a minimum.
Kenny explained everything clearly to me over the phone, so I was aware of what the situation was, and Carly in the office was prompt and helpful with follow up.
I would absolutely recommend BDS for any drain issues you may have with your property.

We had a major leak on a Friday evening with water flooding through ceiling. We managed to turn the water off.

Kenny arrived after about an hour and reviewed the issue. Given we had managed to stop the water and the potential work involved he thought best to wait until the morning. He arranged for two plumbers to attend at 8am and waved the emergency call out charge.

At 8am, Scott and Craig arrived, they diagnosed the issue in under one hour and had the issue fixed and water on in 2.5hrs. They were very polite and professional. They worked efficiently and cleared up once complete.

The service wasn’t cheap but given the urgency I think it was well worth it for a quick and professional job.

Donald was friendly and knew what he was doing. Came at perfect time as told on call and sorted out the problem.

I had initially booked a drain survey for what I thought was a minor issue. Kenny did a very thorough inspection of the systems, diagnosed the issue and explained the options available to remedy the situation left by the previous homeowner.

At all times, he was polite and clear. He is a real professional who knows what he is doing and keeps you in the loop of what's going on.

The work in a realistic and efficient manner. Excellent work & highly recommend!

Was ther within the hour
Work out what the problem with my drain
And got to work
Completely clear and running freely
Thanks
Thanks bds

Donald was very helpful and patient on our very blocked shower! He was able to figure out the problem and made sure that everything was running thoroughly by the end of the day. Hopefully we won’t need to see him again (because our pipes are sorted)!

Donald came in night to solve my blocked toilet, he is excellent , understands the problem and resolved it

Called BDS drainage for a blocked toilet because they had good reviews and the best price I found after calling around. They came out to me the same day the engineers were very polite and friendly and got the job done quickly. Definitely glad I chose this company.

Really impressed with the service from start to finish. The engineer arrived exactly when expected, talked me through what the issue was, and had the drain cleared surprisingly quickly. He was polite, tidy and really knowledgeable. The whole job felt completely stress-free. Would happily recommend this company to anyone.

BDS is a great company. Very speedy response, engineer Kenny was knowledgeable and honest, sorted the problem (blocked drain) out very quickly, was courteous, minimised any mess, and provided advice for the future before leaving. I highly recommend this company.

An emergency call out. BDS dealt with a broken soil pipe. The engineer, Kenny, was brilliant. Very professional and knowledgeable. Happy to explain what was wrong and the solution. Upfront on costs. Would recommend

Drains disaster averted

My kitchen floor was flooded plus sink and shower water wasn't running away. I assumed my soil pipe was blocked so I called in BDS Drainage, who had very good reviews on Trustpilot.

They checked out inside the pipe with their camera system and we could see that it was badly fractured around a 40 year old angled section of clay pipe and also had some cracks running along straight sections leading to the drains - all of which is set deep into the reinforced concrete base my house sits on directly under my kitchen floor. Big problem!

Kenny from BDS advised we would need to have the straight run of pipe re-lined, which he could access from the manhole in my back yard, but the angled section of clay pipe would need to be dug out before it completely collapsed and blocked up permanently.

Kitchen units and floor tiles above it's location were cleared away and Kenny's team then spent several very tough hours drilling down through the concrete base with it's steel bar reinforcing. A noisy and messy job, but they were professional throughout, finally accessing the problem area and very neatly replacing the damaged pipe section. In the end the repair was simple - getting to it had been the challenge. Pipe re-lining was completed straight afterwards, which was much simpler.

All is working perfectly again now and their work has a 10 year guarantee. They also offered to come back once a year to flush the system through to avoid any scaling in the future.

They did a great job, were as respectful to my property as they could be on such a messy project and were very fairly priced for what turned out to be a couple of days of really hard work.

Fantastic 5 Star service from start to finish!
I initially telephoned and spoke to Bethanie in the office.
She was so efficient and understanding as I required a very quick report.
I was booked in for the next day.
The inspector, Scott, was professional, knowledgeable, and arrived right on time.
He clearly explained the entire process,
I was incredibly impressed with the septic tank inspection service provided.
The very next day I received the full report! Absolutely brilliant!
I highly recommend this company, the staff and their services.

Arrived when said they would, job done asap.
We didn’t got it right in the first place (we are French it is easily done for us) just a little missed information about the hourly rate which was 1/2hourly rate but all cleared as soon as Kenny arrived. Job was after office hours emergency so we were not that surprised after clarification (we were surprised how cheap we thought it was going to be when we were expecting it for 1h for sure). All good

Had severely blocked. Drain. BDS came out with in 3 hours. Donald visited my property he was polite and extremely trustworthy. He reassured me throughout the process. Job complete, very happy with service

Great service. Donald was very helpful. Would recommend

Had a few issues with my drains, lads turned up when they said they would and introduced themselves, showed me on there camera what and where the problem was and broke it all down so I understood what need done, I thought it was going to cost me a fortune but turned out to be a really reasonable, will definitely use BDS again. Well recommended by a friend of mine.

We had issues with damp and flooding in our basement, so we decided to go ahead with basement taking with BDS. They was great from start to finish, everything was explained to us clearly and we felt very confident with them sorting this for us. We was not disappointed.
The team showed up on time, worked hard throughout the day, now our basement is bone dry and was thoroughly deep cleaned. It’s made such a difference!
Can’t thank them enough for there help at this time.
Really happy with the results - would highly recommend!

I had some serious drainage issues in my garden and called BDS to check it out. They were super friendly, showed up on time, and explained everything in a way that made sense to me.
The boys worked quickly and cleaned up after themselves, which I really appreciated.
It’s been raining a few times since the job was done, no more puddles or flooding - such a relief!