British Dental Association Anmeldelser 

160
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I joined BDA as I wanted peace of mind, support, and advice for my dental work. Michael Fenton was a fantastic help in reviewing my associate agreement and provided a detailed response outlining possi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Michael has been so valuable in helping me with a HR issue, as a member its invaluable to know there's an expert at the end of the phone with all the help, advice and clear guidance on the rules,... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

BDA have been an excellent support for me this last year : - loads of help for staff related questions on furlough, maternity and up to date advice and support - they took a petition forward with... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been a BDA member for many years and have always appreciated the work they do, for all dentists. However, I don’t think I would have survived mentally, the last couple of months without them. T... Vis mer

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We are the voice of dentists and dental students in the UK. We support our members through education, advice, the BDJ publications and campaigning.


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4,8

Enestående

TrustScore 5 av 5

160 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(160)

17 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Sabina gave me HR support and advice…

Sabina gave me HR support and advice that was both excellent and highly efficient. Her guidance was clear and supportive to a multidisciplinary situation. The advice not only resolved my immediate concerns but gave me the help and guidance I needed at the time to not only help me but support the staff member. I would highly recommend the HR support service that the BDA offer to anyone seeking professional, reliable and effective advice.

7. oktober 2025
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Dear Elgin Dental Care,

Thank you for your feedback. We're glad Sabina's support was clear and effective in helping you navigate the situation and support your team. We appreciate your recommendation and are pleased the HR service was helpful when you needed it.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Ezra Moffat is the best

Ezra Moffat is the best
She’s helped with all sorts of HR advice and actually makes the subs (expert at that!) worth it
Well done Ezra

17. september 2025
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Dear Hardip,

Thank you so much for your kind words. It's great to hear that Ezra has made such a positive impact. We’ll be sure to pass on your praise - she’ll be delighted!

Thanks again for taking the time to share your feedback.

Best wishes,

British Dental Association

Vurdert til 1 av 5 stjerner

These regarding the BDAs failings as a…

These regarding the BDAs failings as a regulator, I wrote to them on 16.12.2024 and twice in January 2025, because their name was not on the list fir complaint procedure. The BDA even did not answer to my letters and did not investigate "CastleView Dental", the company DOCS UK Limited trading under this name and used the team of Paulo Malo with the equipment and details to come toWindsor .
I am in the Court now and threatened to get charges for "ruining the reputation of a director', who does not know what is going on in his Clinic and even signed the "Witness Statement" (can provide) showing he did not see my Medical Notes, even I started complaint procedure in April 2024 it was not investigating and BDA was not even an addressee for the Complaint! Private dentists are above the LAW.
Why all these Laws and Regulations if nobody doesn't follow them and BDA is not investigating Dentistries and their teams? Reputations first, patient safety and wellbeing is secondary. People are organising groups on Facebook, trying to help each other to be heard. It was not easy for me to make a disclosure of my case. But I want to see Britain Great!
I visited CastleView Dental Premises in Arundel House Windsor 40 times. It was always different nurses but nobody stood by me knowing I am almost died during this long 5.5 years! As a long dental negligent patient I asked for a diagnostic, but it was not done until 3 prostheses were made wrongly. My diagnosis I brought aven not put in my Medical Notes!
I gave my details for contacting me and will ask Court to make an official answer from you!

16. januar 2025
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Dear Marina Astle-Bates,

We are sorry to read about the difficult experience you have had with your dental treatment and can understand how upsetting this must have been for you.

It may help to clarify that the British Dental Association (BDA) is not the regulator for dentists or dental practices. We are a professional membership association that represents dentists. We are unable to answer queries from patients or members of the public, nor investigate complaints from patients. We know this can sometimes be confusing, as many people assume the BDA is the regulator.

As we are unable to provide advice to patients, we have some information on our website which you may find helpful: https://www.bda.org/about-us/contact-us/frequently-asked-questions-patients-and-the-public/

If you are unhappy about your dental treatment you should discuss your concerns with the practice. If this does not resolve the issue, your next step should be a letter to the practice, outlining your complaint and, if possible, what you would like them to do to resolve it.

If you are unsatisfied with the response, you can contact the Dental Complaints Service (020 8253 0800) in the case of private dental care: https://dcs.gdc-uk.org . The Dental Complaints Service operates independently, however it is funded by the General Dental Council (GDC). The GDC is the UK regulator of dental professionals.

For complaints about NHS care please refer to NHS (England): https://www.nhs.uk/nhs-services/dentists

We are sorry we cannot help you directly, but we do hope you are able to find the resolution and support you need by through the proper regulatory channel.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Alun Mclean

Alun, I wanted to take this opportunity to sincerely thank you for being such a supportive confidant during what has been a particularly challenging period for me. I truly appreciated your advice and, above all, your candour as I navigated a very difficult situation. I would highly recommend all dentists to register with the BDA.

20. juni 2025
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Dear Member,

Thank you so much for your kind words. We are delighted to hear we were able to support you during this time. Your recommendation means a great deal to us. Please don’t hesitate to reach out if you ever need anything further - we are here to help.

Wishing you all the best moving forward.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Overseas Graduate

As a recent overseas graduate, I unfortunately found myself taken advantage of and signed a contract I should never have agreed to. When the situation became unmanageable, I reached out to the BDA for support. That’s when I was connected with the wonderful Jacinta McKiernan—truly an angel in disguise.

Jacinta went above and beyond to support me through a very difficult time. She was incredibly thorough, kind, and reassuring, with a wealth of knowledge that made all the difference. She helped me navigate every aspect of the issue, providing clarity and guidance every step of the way.

Jacinta McKiernan is an incredible asset to the BDA team, and I’m deeply grateful for her help.

My only regret is that I did not register as a BDA member sooner.

13. januar 2025
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Dear Member,

Thank you so much for sharing your experience. We're so glad to hear that Jacinta was able to support you during such a challenging time.

We're also sorry to hear about your experience with the contract, but happy that you reached out to us and found the help you needed. We're pleased to have been able to assist you. If you ever need anything moving forward, don’t hesitate to reach out again.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Best service ever

I have been a BDA member for as long as I can remember and have always had excellent service from their advisors around practice matters. Recently if was necessary to speak to someone about a problem I had serving as a specialist advisor in the salaried service. I was put in touch with Chris Burns who guided me through all the paperwork and attended meetings with me. I can honestly say that the care, dedication to the best outcome and. warmth of spirit Chris showed was totally above and beyond anything I could have imagined. If you are in salaried service and you have a problem then the BDA and in particular Chris Burns have "Got your Back"

28. april 2025
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Dear Dr Shimberg,

Thank you so much for taking the time to share your experience. We're delighted to hear that we were able to provide the support and guidance you needed. We're proud to have team members like Chris who truly care about our members. Your kind words are greatly appreciated. If you ever need further assistance, you can always count on us to 'have your back'!

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Guided, Supported, and Inspired by the BDA

As a refugee dentist rebuilding my professional life in the UK, I am deeply grateful for the BDA's generous and practical support! The CPD on Demand, access to the dental library, informative BDJ publications, and welcoming events have all made a real difference in my journey.
The BDA’s ongoing support for professional development inspires hope and motivation in us, refugee dentists. It not only helps us stay updated but also makes us feel part of the professional community once again.
Thank you, BDA, for standing with refugee dentists and helping us rebuild our careers and lives!!!

10. april 2025
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Dear Nataliia,

Thank you so much for sharing your journey and kind words. We’re honoured to support refugee dentists as they navigate the challenges of rebuilding their professional lives in the UK. Your resilience and dedication are inspiring and it means a great deal to know that our resources - like CPD on Demand, the dental library, BDJ publications and our events - have made a positive impact.

We believe that everyone deserves the opportunity to thrive in their profession, regardless of the path they've taken to get here. We're committed to standing alongside refugee dentists, ensuring they feel supported, empowered, and welcomed as valued members of our dental community.

Thank you again for your heartfelt message. We’re proud to be part of your journey.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Couldn't have worked harder

The team at the BDA, most noteably Chris Burns and Natalie Birchall, have supported me 100% through a difficult and protracted time in work. I have endless gratitude for the hours of hard work you both slogged through on my behalf, I felt listened to and you gave fanastic advice. Thank you

8. april 2025
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Dear Member,

Thank you so much for your kind words. We're delighted to hear that Chris, Natalie and the rest of the team were able to support you during a challenging time. We will continue to work hard to provide the same level of support and care to all of our clients.

Please don’t hesitate to reach out if you need anything in the future.

Best wishes,

British Dental Association

Vurdert til 3 av 5 stjerner

I’ve had mixed experiences with the…

I’ve had mixed experiences with the British Dental Association. While some staff, like Michael and Sarah, offered great support and advice, the overall service can feel inconsistent. Certain aspects of membership are helpful, but I personally think the value doesn’t always reflect the cost. It’s useful but not extraordinary—3 stars.

4. mars 2025
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Dear Margareta,

Thank you for sharing your feedback. We’re glad to hear that Michael and Sarah were able to provide you with great support and advice.

We appreciate your honesty regarding the service and the value of your membership. We’re always working to improve our offerings and ensure that every member’s experience is positive and valuable. Your input is incredibly valuable and we’ll take your comments into consideration as we continue to refine our services.

If you ever have specific suggestions or concerns, please don’t hesitate to reach out - we’re here to help!

Thank you again for your review.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

As a first-time dental practice owner

As a first-time dental practice owner, I faced significant challenges during the early months of inheriting an existing practice. One of the most difficult situations involved a key member of staff who, supported by an extremely aggressive union representative, made persistent efforts to pressure me into a procedural error. Their actions, which bordered on harassment, were clearly designed to threaten me with an employment tribunal—a situation that felt like a real-life shakedown. Those six months were incredibly stressful, leaving me feeling trapped in my own business, dreading work, and struggling to balance the demands of my young family. It was an emotionally and physically exhausting time.

Fortunately, Jacinta, Sabina, and the rest of the consultancy team at the BDA stepped in. They provided expert guidance at every step, giving me not only the advice I needed but also the reassurance and confidence that things would improve.

Now, nearly a year into ownership, I am free from the shackles of poor-performing staff and feel extremely happy. I can finally look forward to the future and watch my business thrive under new management. The BDA’s expertise, thoroughness, and kindness have been invaluable, and their support has transformed what was once a draining experience into an exciting and optimistic chapter of my professional journey.

Thank you to everyone at the BDA. I am proud to be a member and wholeheartedly recommend their services to other dental professionals, especially those embarking on the ownership journey for the first time.

9. desember 2024
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Dear Adam,

Thank you for sharing your experience and for your kind words. We're sorry to hear about the challenges you faced during such a pivotal time in your career, but thrilled to know that Jacinta, Sabina and the team were able to provide the support and guidance you needed. We're proud to have been part of your journey and are here for you as your business continues to grow. Thank you for recommending us!

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

You’ll never regret being a member of the BDA.

This is the third time the BDA has come to my rescue during difficult times. Chris Burns always gives great and more importantly, honest advice. He is incredibly knowledgeable and empowering. Thank you immensely for all your support.

1. januar 2025
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Dear Member,

Thank you so much for your kind words! We're thrilled to hear that Chris Burns and the BDA team have been able to support you during challenging times. Your feedback means a lot to us, and we're grateful for the opportunity to help. We'll be sure to pass along your appreciation to Chris. Wishing you continued success, and know we're always here if you need further assistance.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Chris Burns and Phil McAvoy

Chris Burns and Phil McAvoy have been unwavering in their expertise and support in what has been a very difficult period of my life. They have liaised with my employer in a professional way and empowered me to make decisions after providing up to date and realistic information. I cannot thank them enough.

9. oktober 2024
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Dear Alison,

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that Chris Burns and Phil McAvoy were able to support you during such a challenging time.

We strive to provide expert guidance and empower our clients with clear, realistic information to help them make informed decisions. Your recognition of Chris and Phil’s professionalism and dedication means a great deal to us, and we will be sure to pass along your gratitude to them.

If there is anything else we can assist you with in the future, please don’t hesitate to reach out. Wishing you all the best as you move forward.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Join the BDA!

Honest, helpful and constructive; no nonsense approach and advice you can trust. If you think you won't need BDA support at some point in your career, then think again. This is the one group that genuinely looks out for its members when they need guidance through the minefield that is the modern workplace. Props to CB (you know who you are) for the latest assist.

19. desember 2024
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Dear Smav S,

Great advice! Thank you for posting your honest review. We do indeed genuinely look out for our members and provide advice dentists can trust. We appreciate your comments and wish you all the best for the future.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

I had received a new contract from a…

I had received a new contract from a practice I plan to join and asked for a review of the contract before I sign. Michael Fenton provided me excellent and thorough feedback.

28. november 2024
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Dear Harab,

Thank you for your wonderful feedback.

We're so pleased to hear that Michael Fenton provided you with excellent and thorough feedback on your contract. We’re always here to assist if you need further support.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Michael Fenton responded to my call…

Michael Fenton responded to my call immediately and responded to my queries in great detail. His professional advice was extremely informative and helpful. It was clear from his response that he had given my query much thought. His response was very well thought through and measured.Thank you Michael

5. august 2024
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Dear Dr Zeltmann

Thank you for taking the time to leave a 5-star review. We are delighted to hear that you found Michael’s advice extremely informative and helpful. Our expert advisors work hard to reach the best possible outcome for members and we thank you for your support.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

I recently had a CQC inspection

I recently had a CQC inspection. When I initially received the email , all I could think of was that I need help !
Being an expert member I contacted the BDA , and they did not fail too deliver , especially Sarah Williams , I can not thank her enough for her guidance and vast help, she went above and beyond and eased me through the process. So helpful on everything level , thank you Sarah .

25. juli 2024
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Dear Saddeer,

Thank you for your kind words and positive feedback. We're delighted to hear that Sarah was able to support you effectively during your CQC inspection. Your comments are much appreciated.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Exemplary service

The advisory service I have received over the last few weeks has been exemplary.
I have received highly professional and competent services, and these were provided in a friendly and accessible manner.
Highly recommended.

17. juli 2024
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Dear Caroline,

Thank you for your 5-star review. We are pleased to hear you found our advisory service exemplary and that this was provided in a friendly and accessible way.

We wish you all the best for the future.

British Dental Association

Vurdert til 5 av 5 stjerner

Give Chris Burns a pay rise

Chris provided invaluable support and guidance during an immensely turbulent and traumatic period of time in work. It’s as though he does this for a living! Chris is clear, knowledgable and knows how to support the members during difficult conversations. Makes the BDA membership worth it. Thanks, Chris.

13. mai 2024
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Dear Customer,

It's great to hear that Chris provided invaluable support and guidance during a very challenging period for you. He will be pleased to see your comments. Thank you for taking the time to leave your feedback.

We wish you all the best for the future.

British Dental Association

Vurdert til 5 av 5 stjerner

Legal advice from Shrinal

I needed legal advice and Shrinal gave me excellent service. Quick to reply, friendly, polite but always professional. Any other legal matters I hope Shrinal is the one to guide me. Great advice. Thank you.

5. februar 2024
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Dear Sally,

We are happy we were able to assist and provide useful legal advice for you. Shrinal and the rest of our expert Legal Team are always on-hand to help. We appreciate your feedback.

Best wishes,

British Dental Association

Vurdert til 5 av 5 stjerner

Clawback dispute

I had a long drawn out clawback dispute with the NHSBSA and reached out to the BDA for help. Isabella McLean's response was prompt and very helpful. Isabella and James Goldman were very patient and helpful in bringing about a favourable resolution.

12. desember 2022
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Dear Member,

We are so pleased to hear your comments and happy that we were able to assist in getting a positive result for you. Thank you for taking the time to feedback.

Best wishes,

British Dental Association

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