Spent over $200 received one of my two shirts through Uni Uni. The other shirt never came billionaires boys club customer service nonexistent no email no response. No one reached back out to me. I’m j... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Terrible customer service. I purchased items and one didn’t fit so returned item on 27th December and I have not heard anything back! I have emailed every week since the return and no correspondence f... Vis mer
Non-existent customer service. Made an order and return within the 14-day timeframe and used tracked delivery. Package was delivered and signed for but no response from customer service ov... Vis mer
A shopping experience fit for a billionaire. Great sale prices, great availability of sizes, really speedy delivery. Website navigation and ordering was simple and now I look really f***ing co... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Billionaire Boys Club and Ice Cream is an American and Japanese clothing retailer established by Pharrell Williams and Nigo, founder of clothing label BAPE.
Kontaktopplysninger
Mercer Street 7, 10013, New York, USA
- bbcicecream.com
2,5
Under middels
28 anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
i m customer from canada order 496600 i…
i m customer from canada order 496600 i didnt received my order and customer service refuse to help me
7. mars 2024
Anmeldelse skrevet uten oppfordring
Do not use this site - Unacceptable experience
I don't think there is any way I can provide constructive feedback on my recent experience. I got a pair of sneakers and wanted to return them because it was big. They have a fourteen-day policy return, but when I tried to do it, they told me I did not qualify and that it does not apply to final sales items. That was not clear at the time of the purchase and is not true because I paid the full price of the Item. Then I asked them at least for a store credit, but they also denied it. It's unacceptable that nowadays, you can not return, exchange, have a refund, or at least have a store credit. That makes you think that this is a systematic approach to keep your money. The service is aligned with this approach, too; they only respond to emails giving unclear and unacceptable explanations with unhelpful back and forth. They do not take or return your calls and their voicemail is always full. I strongly recommend to avoid using this site. Order #489367,
18. januar 2024
Anmeldelse skrevet uten oppfordring
Brilliant all round!
Brilliant all round!
Ordered several items just before Christmas, they came the next day! Very happy!
20. desember 2023
Anmeldelse skrevet uten oppfordring
Awful customer service very difficult to get refunds processed …
I have received an awful service from this company. I ordered some clothing for my son for Christmas and as the stock was selling out so quickly, when my order arrived we discovered the jeans were too small so we paid over £9 to send the jeans back on special delivery and immediately placed an order for a new pair, my return order has apparently even though been signed for and received is stuck in the warehouse due to delays and backlogs there and they can give me no timeframe as to when a refund will be received.
Being a new customer and spending well over £400 on two orders. This is how they treat their customers, disgraceful. Order number BBC118295
5. desember 2023
Anmeldelse skrevet uten oppfordring
Torry wants his clothes
Torry wants his clothes, shoes, and all other things owed to him from billionaire boys club and ice cream.
14. november 2023
Anmeldelse skrevet uten oppfordring
Bad delivery
Site looks amazing, products are amazing. But the delivery and customer service are less amazing. Took over a month to arrive and very late response from the customer service.
Recommend to buy from a official reseller rather than the official site.
26. februar 2023
Anmeldelse skrevet uten oppfordring
No response from customer service
No response from customer service. I have been contacting them at service at bbcicecream.com for 10 days straight to get authorization to return my items that are too big. Their phone number goes straight to voicemail and then it says their mailbox is full.
28. juni 2022
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.