Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

So I put this on before leaving, and after a bit the texture stayed sticky even when set with powder, unlike my old drugstore option that dried smoother. I’ll probably just keep it for casual days.

Vurdert til 1 av 5 stjerner

Ordered a dress I had had my eye on for ages thought I’d take the plunge. Took a while to come but when it did hated the material and was dragging on the floor. Tried to arrange return and refund but... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

Didn’t expect the cuffs to have no rough threads at all, so I ended up wearing it straight out the bag and never reached for my old cardigan again.

Vurdert til 3 av 5 stjerner

They work to an extent: only cope with small leakages and become smelly by the end of the day. Also water doesn’t wick away very quickly so pants can feel wet. Reverted to using moderate absorbency's... Vis mer


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

84 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Did not receive my order!

I ordered on 24th June 2025 and still haven’t received my order!!! I have sent them a couple of emails, there’s been no reply. Sent another one today, hoping for a reply or my order to be delivered.

24. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you for your feedback.
We apologize for the delay. We will report this to our logistics provider and ask them to expedite delivery. We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

SCAM!

DO NOT BUT FROM THIS COMPANY! I BOUGHT THE NYLA PERFUME, THE PRODUCT LEAKED NOT EVEN HALF A BOTTLE. THEY DO NOT REPLY TO EMAILS. DO NOT WASTE YOUR MONEY, ITS BASICALLY WATER IN A BOTTLE

25. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Awful company and customer service is…

Awful company and customer service is dreadful.
Ordered 2 dresses which when turned up were the most awful quality. Poor stitching, catches in the material etc. Contacted them straight away to request return. They said a return would cost money and instead they offered 20% off or perhaps I would like to gift the items to a friend!! As if I would gift faulty goods.
I politely declined and said I would like to return the items for a full refund to which they did not respond. Ended up raising a complaint through PayPal which they requested I close if I accept a 50% refund. I am now waiting for the claim to go through as I do not even want the items if they are free, they are faulty.
AVOID THIS COMPANY AT ALL COSTS.

23. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Totally Disgusted

I purchased a dress from this company when it arrived they had sent the wrong colour and it was not suitable since then for the past 10 days I have emailed the support line requesting details to return the item and claim a refund - nothing - they are not replying or sending me any details they are a rip off I would not recommend to anyone they purchase from this company they were quick enough to take my money but to return anything and claim your refund is a no go avoid them

23. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@baybyy.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Fake Nyla Perfume!

I purchased for £16.99 a bottle of Nyla perfume. Advertised to come in a lovely bottle and box, this did neither.

After it arrived in what seemed like an ice age, I opened the box to a delicate plastic bottle which sounded half empty, no writing or even a name on the box.
What I sprayed from there was nothing other than slightly scented water.
An absolute swiz! Don't always trust social media adverts.

19. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Terrible company

Terrible company. Bought a mascara and it was broken so couldn’t use it. Tried emailing but generic reply offering me 20% off next purchase. Do not use this company

12. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Faulty cross body bag

The cross body bag arrived and the top zip broke the first time I used it. The material around the zip is frayed.
Have asked for a refund and sent a photo of the broken zip. Still waiting for a reply.

30. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

SCAMMERS

Ordered 3 mascaras and have never received them. I have emailed them and get told it’s in transit wait another 7 days. Waited an emailed again saying I want my money back and was told exactly the same again. How many months am I supposed to wait. £17.98 they owe me. ITS A SCAM DO NOT BUY FROM THEM
Have finally received the mascaras took 2 months to come still would never order from them again and wouldn’t recommend anyone else to

19. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We take responsibility for every product. Please send your details to our customer service email address service@baybyy.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Very poor

Very poor. Ordered a ladies jumpsuit which looked lovely on line. Fits fine but the top doesn't line up with the bottom (its twisted) and the material is poor. I emailed asking how to return was asked for photos which I sent. I'm now just receiving emails telling me to read their reply. There are no instructions. I'm guessing it's just a standard reply as having read other reviews they say the same. Probably lesson learnt. £22 down the drain. DONT BUY FROM THIS SITE

6. juni 2025
Anmeldelse skrevet uten oppfordring
Logoen til Baybyy

Svar fra Baybyy

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@baybyy.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Vurdert til 1 av 5 stjerner

Poor quality, unable to return

Product looked nothing like the advert, I've been trying to return the item, but they refuse to send a return label, instead asking me to keep the product and they'll give me a voucher for 20% off my next purchase. Why on earth would I want to keep something that doesn't fit me and it is a terrible quality and why would I ever order from them again!!

14. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolutely shocking company and…

Absolutely shocking company and diabolical customer service. Ordered an item which never arrived. Contacted them and they initially replied asking if I would like a replacement item or a refund. Told them I would like the refund, this was over 6 weeks ago!
I have tried emailing and contacting on Facebook just to be ignored or to get a computer generated reply which is no help whatsoever.
AVOID!!!!

6. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid

Avoid. I received my 5 tops but they didn’t fit. So, I emailed them to request an exchange as per their terms & conditions. Got an initial response but then when I replied I got no answer. So I chased and was advised to ‘read the reply’, but there wasn’t one. I copied the message trail on a separate email which they replied asking the same questions as before. Again they ignored my response saying ‘please read the reply’. There wasn’t one. I have chased them 6 times in total. I think it’s a scam.

15. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is a scam do not buy

This is a scam do not buy, my order wasn’t sent they took my money and you can not get a decent reply just a generated reply that doesn’t help !! Big lesson for me read reviews first !! DO NOT BUY from this company!!!!!

15. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Lesson learnt

Lesson learnt, I should read reviews before purchasing items. I recently bought dress from said company only to find the sizing is not as stated. Contacted them by email requesting returns slip to no avail. Customer service kept sending same email nothing to do with my purchase. I wouldn’t even give them 1*

12. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

SCAM

Scam site don’t waste your money x. Outfits on Facebook show loads of lovley comments but nope save and shop at shein

15. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

NOT TO BE TRUSTED!!!

Purchased 3 items, 1 was faulty and 1 was the wrong size so I needed to return them.
I contacted customer service for a return address (as per their return policy) and was asked to send photos of the items I needed to return.
I did as they asked and was told that the return postage would be too expensive so I could keep the items and they would give me a 20% discount on my next purchase.
No offer of any refund!!!
I refused their offer and told them I want the full purchase price back as I don't want to keep items that are not suitable for me.
3 weeks later they are ignoring my emails.
Disgusting service!!!

26. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered an outfit for £24.99 going by…

Ordered an outfit for £24.99 going by the sizes stated online. When it arrived it was too big, no returns information inside package so I emailed them to ask how I send it back for a refund. They emailed back and said shipping fee's are expensive so they can send me a smaller size if I pay more money and no need to send the big one back. I just wanted a refund and am now being ignored. I will never order off this site again and the customer service is very poor!

8. april 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv