I recently placed a large order with Bathroom Point for most of the fittings and furniture for our new bathroom, and I couldn’t be happier with the whole experience. Everything went very smoothl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The toilet was leaking water from underneath , The toilet seat is sliding all over the place ,the rubber seals are loose , and I cannot tighten anything , and the sink plug hole does not drain wa... Vis mer
This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Vis mer
Visited the website. Saw what we needed after looking at a couple of options. Good comms. Arrived couple of days later. Well packaged and no carrier damage. Inside box all nicely bagged and packed. Al... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Kontaktopplysninger
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Storbritannia
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
5 Stars – Highly Recommended! ⭐⭐⭐⭐⭐
I recently placed a large order with Bathroom Point for most of the fittings and furniture for our new bathroom, and I couldn’t be happier with the whole experience.
Everything went very smoothly despite the size of the order. When one item arrived slightly damaged, it was quickly replaced and resent within just a few days. On another occasion, I accidentally ordered the wrong colour – after a short and friendly email exchange, the issue was resolved immediately and the correct item was arranged without any fuss.
Special thanks go to Jake from customer service. His fast responses and genuine helpfulness made the whole process stress-free. It’s rare to find such understanding and efficient support these days.
The products themselves are beautiful and very well-made – solid, high-quality, and exactly as described. They’ve transformed our bathroom and look even better in real life than in the photos.
I highly recommend Bathroom Point to anyone looking for bathroom furnishings. Excellent products backed by excellent service. I’ll be sure to add some photos once the bathroom is fully finished!
Thank you, Bathroom Point!
Communication great but took longer to…
Communication great but took longer to arrive due to bank holiday. Courier threw box off the van so hoping toilet not cracked as we didn’t fit it yet. But the products are lovely.
Bathroom suite
Customer service has been great, helpful and pleasant to speak with, products didn't disappoint good quality, however as a company they need to improve delivery services and communications in regards to delivery.
Ordered a wall mounted vanity
Ordered a wall mounted vanity. It is lovely and is as pictured/described. Delivery was quick and will use again in the future. Thank you!
Quick and on time delivery man was very…
Quick and on time delivery man was very helpful
Great products
Great products, great price and prompt delivery.
We have recently acquired all the kit…
We have recently acquired all the kit from this company and couldn’t be anymore helpful!! Totally professional guys kept me up to speed on any issues ie delivery, out of stock items, etc. The quality is the best !! I live in Scotland and can’t get as good a quality as these guys supplied me !! Top marks on everything!! It all came on a pallet ( witch was a concern but no problems atall it was here next day .. Highly recommend!!!!
Shower purchase
Visited the website. Saw what we needed after looking at a couple of options. Good comms. Arrived couple of days later. Well packaged and no carrier damage. Inside box all nicely bagged and packed. All good so far. Will install then add another review.
came good in the end
Good service, replaced a cracked on arrival sink unit the next day
Thank you
Excellent customer service
Excellent customer service - would 100% recommend 😊😊😊
Quality product at good price
Delivery and quality of products excellent from ordering on website and speaking to Jake. Would defo use again.
Great customer service.
Customer Service, Jake - excellent!
Customer Service, Jake in particular was excellent. I returned the product as it was no longer required, Jake made the process so easy and was a pleasure to deal with.
Had a minor issue nearly a year after…
Had a minor issue nearly a year after fitting sink waste, this was resolved immediately and without issue by the company (Jake.) Would highly recommend them for hassle free aftercare
Great communication and price
Great communication, very good website, very happy with our bathroom vanity set at a good price, delivery was delivered with care also.
GREAT COMPANY :)
Good deal, smooth purchase, fast delivery & helpful customer service!
Excellent service.
We ordered a shower and basin tap in October 2024. Delivery was prompt, but for various reasons I did not fully fit the shower until January 2026. I then discovered a leak and found that the three way valve cartridge on the shower was cracked. I emailed Jake at Bathroompoint. He responded next morning with an apology and organised a replacement cartridge.
I understand that even with good quality control, sometimes such problems slip through. When this happens it is the how the company deals with things that makes all the difference. In this case they sent me a replacement part with no quibble even after 2 years from purchase. Sadly not all companies are so helpful.
Thank you Jake and thank you Bathroom point.
Really happy with my purchase and the…
Really happy with my purchase and the customer service I received when I couldn't find what I was looking for on the website. Speedy delivery and was cheaper than like-for-like products I found on other sites – would definitely recommend.
Very easy to use website
Very easy to use website, when ordering had plenty of options for payment and we got a great price! Delivery was prompt and no issues.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
