Bathroom Deco Anmeldelser 

Item Swivel & Height Adjustable Office Chair with High Back - missing leg rest

My recent order I received, which unfortunately arrived incomplete. Parts of the order were missing upon delivery.

As the item is not as expected, I would like to request a full refund. Additionally, please advise on the process for returning the item, including any return labels or instructions required.

For your reference, my order details are as follows:
Order Number: 35919
Date of Purchase: 12/06/2026

I would appreciate your prompt assistance in resolving this matter. Please let me know if you require any further information from me.
I have not recieved a reply from Bathroomdeco since. I am very dissapointed with the product> I need the leg rest for my sciatica pain and I have swollen feet and ankles all day.

Wish I’d read reviews! Ordered a “faux palm tree” shown on website as an impressive 180cm tall palm tree. Received a bare trunk and NO LEAVES.. when contacting this company i was told they did not have the leaves and suggested I wait 8 or so weeks for suppliers to send by sea! Why on earth would you sell an incomplete product? And why on checking my PayPal was the money taken by a company in liquidation - CAN STORE SUNDERLAND LTD? Beware people! Do not buy from BATHROOM DECO!

Made an order - went through very quickly then page disappeared. Money taken from bank though. No email confirmation. Contacted the only way I could find on their website and nor reply. Order made 22nd June 2026. No order number as no email! EDIT after reply....how can I send you a screen shot of the payment taken? You dont reply to emails!!!

Failed to deliver, failed to notify, asked them for a status and they told me they didn't have it in stock.

Had the nerve to ask me if I wanted a refund, obviously I do

Love my round side tables fast delivery, excellent quality amazing price

Purchased a garden parasol and it was not the colour described on the website. Impossible to contact to arrange to return. No phone number, they do not answer emails or messages on website. I wish i had looked at reviews before I purchased! Update on 17/4/26 To be fair they have now responded with a partial refund but were not willing to refund in full or allow me to return the parasol.

We purchased 2 retractable blinds for the garden, very quick delivery, easy to fit and seems to be of good quality A++++

Never use these . They rip you off

Poor quality product that broke the first time I used it. Customer service is appalling, they said that I caused it to break and I was to fix it myself.
PLEASE AVOIDE THIS COMPANY AND PRODUCTS

Very poor service sent the wrong lamp and are refusing to let me return it.

Very poor indeed

Stay clear

Warning warning warning !! DO NOT USE
This company uses a fake 4.8 stars on there website but it’s really 1-2stars!!! These are CHINESE COMPANY NOT ENGLISH!!! Shower arrived cheap and cheerful, no instructions, no brackets, no adaptors to hold on the wall. Marked / damaged. Absolutely awful. Email is the only method and they respond at night/middle of the morning because it’s china. DO NOT USE! We have reported to the bank and business ombudsman

Wish I could leave a 0 star review. They sell a product with a description which is totally inaccurate and then refuse to deal with the return unless you pay for it. This experience has cost me £11.00 through their fault and refusal to deal with it. AWFUL - AVOID!

Order arrived damaged. Emails keep bouncing back. No idea how to get hold of the company. Other reviews indicate that I probably won't hear back from this company at all.

I ordered the dino bath bombs and they never turned up. No shipping info, no reply to my emails and when I call it goes straight to a personal answer machine. This is either a terrible company or a scam.
I wish I’d read the reviews before ordering, as it appears many others have had similar problems getting hold of anyone from the company.

Still no response and now emails are being returned with cannot deliver to address.

DO NOT USE THIS COMPANY, they are modern day thieves

article sent not the one ordered and the instructions did not match, absolute waste of time and money

Absolutely horrendous customer service. I returned the item as I didn't like the fabric. Paid and posted it, send proof of delivery, and 2 weeks later they still keep on saying they need to check who signed for it and it would take another 5 days for my refund...Still nothing!!!!!

There was a delay in receiving the order of approx 3 weeks, with no communication from Bathroom Deco. There is no phone number, so you have to rely on emails and it takes them a few days to respond if you are lucky!! I eventually received my order this morning - a mirror - and found it was smashed to pieces inside. I have emailed them twice today, asking them to arrange a collection and full refund, as yet they haven't bothered to respond. Awful customer service!!

The product I ordered was delivered in a timely manner. Unfortunately, after waiting five weeks for someone to be available to construct, we found that panes where missing. One of the other parts was wrong. Greenhouse is still incomplete and I'm out of pocket £250.
I have contacted them via the email address, but I've had no response.
I'm hoping that I get a response ASAP.

Although vendor sent a completely different product from the one I ordered, they arranged a full refund in a timely manner - returning the wrong item was not required. Thanks to Customer Service (Cindy and Molly).