They replied so fast that even tho there was an mistake in stock and i had to cancel my order it still made my day. I hope im going to need something else and finding it from them so i can support a g... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Commande de 6 pièces différentes. Sur le lot , 2 d entre elles n avaient rien à voir avec la référence d origine John Deere commandé.
Selskapet har svart
I took in my BMW 330 in for wheel refurbishment. Looked better than when they were new awesome job will definitely be back
---The seller sent me the wrong part and I reported it to Bartsparts. You told me not to return the part until you send me instructions for returning it and you never contacted me again. ---I asked... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
BartsParts: Your Trusted Partner for Agricultural & Construction Equipment Spare Parts in Europe Keeping your agricultural, construction, and material-handling machinery running is our top priority. At BartsParts, we've created Europe's largest single marketplace to make finding the exact spare part you need simple, fast, and reliable. Why Choose BartsParts? Unmatched Selection: Instantly access a massive inventory of over 3 million parts for all major brands, including John Deere, Case IH, Fendt, New Holland, Massey Ferguson, Deutz, and many more. The Hard-to-Find Specialists: We excel at sourcing obsolete and rare components that you won't find anywhere else, getting your valuable older equipment back to work. Trusted Network: Your parts are shipped directly from our network of over 2,300 verified and trusted sellers across Europe. Competitive & Transparent Pricing: Find the parts you need at a fair price, without the hassle of searching multiple suppliers. From your initial search to final delivery, our dedicated customer service team is here to ensure a seamless and supportive experience. Trust BartsParts to be your one-stop shop for every spare part need.
Kontaktopplysninger
Nederland
- bartsparts.com
3,6
Middels
34 anmeldelser
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Commande de 6 pièces différentes
Commande de 6 pièces différentes.
Sur le lot , 2 d entre elles n avaient rien à voir avec la référence d origine John Deere commandé.
13. mars 2026
Svar fra BartsParts
Bonjour,
Nous vous remercions pour votre retour. Nous regrettons sincèrement cette erreur de préparation dans l'entrepôt ; ce n'est évidemment pas l'expérience que nous souhaitons pour nos clients.
Sachez que chez BartsParts, nous assumons la pleine responsabilité des erreurs logistiques et nous sommes toujours là pour les corriger. Pour recevoir les bonnes références John Deere ou obtenir un remboursement, il vous suffit de contacter notre support client (support@bartsparts.com).
Nos agents sont prêts à résoudre cette situation immédiatement. Envoyez-nous simplement un message avec votre numéro de commande et nous ferons le nécessaire pour régulariser votre lot.
Dans l'attente de vous lire,
L'équipe BartsParts
Svar fra BartsParts
Grazie mille per la recensione! Siamo felici che abbia apprezzato la qualità dei nostri prodotti e la nostra professionalità. Alla prossima!
Communication with customers is very…
Communication with customers is very poor.
Your warehouse sent me the wrong part for which I paid 300 Euros. You told me to wait for your instructions and I never received them.
I sent an inquiry for your warehouse three days ago because the price was unusually low and you never heard back from me.
12. mars 2026
Svar fra BartsParts
Hi Josip, we sincerely apologize for the communication gap. It appears your initial messages didn't reach our team as intended, but we are glad we've now established a direct line of communication with you.
We are working quickly to find the source of the error and provide the instructions you need. Please keep an eye on your inbox for our latest update. We appreciate the chance to make this right.
Thanks for being our customer!
prix généralement intéressants
prix généralement intéressants, cependant frais de livraison élevés. Service client sympathique.
11. februar 2026
Svar fra BartsParts
Bonjour,
Merci d'avoir pris le temps de nous laisser votre avis. Nous sommes ravis que nos tarifs et la qualité de notre service client aient répondu à vos attentes !
Concernant les frais de port, nous comprenons votre remarque. Comme nous regroupons des pièces provenant de concessionnaires partout en Europe, les frais de logistique peuvent varier selon la provenance de l'article. Soyez assuré que nous faisons notre maximum pour maintenir ces coûts le plus bas possible tout en garantissant un transport sécurisé.
Au plaisir de vous servir de nouveau.
Cordialement,
L’équipe BartsParts
Svar fra BartsParts
Dear Silviu,
Thank you for sharing your feedback with the community! We are glad to hear that you found what you needed in our extensive stock.
Regarding delivery times, we appreciate your honesty. We work with thousands of international partners to source hard-to-find parts, in many different countries across Europe, which can sometimes impact shipping speed. However, we are constantly working to optimize our logistics to get your orders to you faster.
We hope to see you again soon at BartsParts!
Best regards,
The BartsParts Team
I took in my BMW 330 in for wheel…
I took in my BMW 330 in for wheel refurbishment. Looked better than when they were new awesome job will definitely be back
5. februar 2026
Anmeldelse skrevet uten oppfordring
Gunstige prijs en snelle afhandeling
12. januar 2026
Website didn't function as it should, but client support was helpful and solved problem
First order from Bartparts a few monthts ago was quickly delivered. Second order was impossible as it was impossible to log in. Asking for a reset of password failed and failed. The chatbot only referred to the FAQ. The contact form only referred to the FAQ. I tried to call, which led to a menu with 3 automated options. Tried all 3, the third seemed to get me to a person, but then the connection was broken off. By that time I was pretty annoyed. By coincidence I landed on an email address, not a support email address, but at least my mail got sent. That lead to a quick reaction and I got to speak to a friendly and knowledgeable person who explained what had gone wrong, he solved the problem and by now the order is on its way. He agreed with me that the website did not seem to function as it should. Too bad that trying to order an item caused so much irritation, but all well that ends well, I trust the order will be delivered soon as the first order was delivered very quickly too.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra BartsParts
Dear Hanneke,
We are very sorry that you experienced bad service with us.
We try to answer all our dear customers as soon as possible. In your case, I see our Dutch support team answered your mail request of this afternoon within an hour. If you have additional requests, please, answer that same ticket till my colleagues help you completely. Alternatively, you can always open a new ticket in our contact page on the English or the Dutch website, so that we follow up fast with your new request: https://nl.bartsparts.com/contact.
Thansk a lot for your understanding and rest assured we will do our best to help you all the time!
---The seller sent me the wrong part…
---The seller sent me the wrong part and I reported it to Bartsparts. You told me not to return the part until you send me instructions for returning it and you never contacted me again.
---I asked you not to send the order UPS, because there are problems and the order travels for ten days, and you sent it again UPS
---Every time I ordered something, I paid in advance, and if I order a million times, they will wait for payment for 3-4 days, and only then will they order the part for me, and in the end it will be a very long wait.
10. november 2025
Svar fra BartsParts
Dear Customer,
Thank you for taking the time to share this detailed feedback. We sincerely apologize that your recent experience did not match the level of service you have come to expect from us, especially as a returning customer.
We clearly dropped the ball on this occasion, and we want to address your three main concerns directly:
--The Return Process: It is unacceptable that you were left waiting for return instructions without a follow-up. Communication should be proactive, not silent, and we are sorry for leaving you in limbo with the wrong part.
--Shipping Preference: We apologize for the inconvenience, but the shipping partner choice depends on different factors, and we do not have always all options available.
--Processing Time: We value your loyalty and the fact that you have ordered from us many times. However, when you chose bank transfer as payment method, we can not ship your order till we receive your payment.
We always want to make this right immediately. Please send an email to support@bartsparts.com with your current order number and a reference to this review. We will personally ensure that you receive the correct return instructions (or a resolution) for the wrong part immediately.
We are a reliable company, and we would be grateful for the chance to fix this issue and demonstrate our true standard of service on your next order.
Kind regards,
The BartsParts Team
Overall correct seller.
Overall correct seller. The only down is that very often they don’t provide photos of the parts they sell. 2 out of 14 parts I’ve purchased came wrong because of the lack of item photos.
2. oktober 2025
This is our partner where we work both…
This is our partner where we work both ways buy and sell.
Already 2-3 year everything looks very good.
14. oktober 2025
Onderdelen voor mijn man besteld
Onderdelen voor mijn man besteld.
Snelle levering, goed product
6. oktober 2025
They replied so fast that even tho…
They replied so fast that even tho there was an mistake in stock and i had to cancel my order it still made my day. I hope im going to need something else and finding it from them so i can support a good customer service
29. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra BartsParts
Dear Jussi, thanks a lot for your nice words. We will share those with our complete team, to also make our day.
We keep on working to provide our customers the best possible service with our growing network of sellers!!!
Affordable price and fast delivery.
7. oktober 2025
Ich habe eine Bestellung getätigte und…
Ich habe eine Bestellung getätigte und auch gleich bezahlt. Der Preis war sehr gut. Aber dann habe ich 2 Tage später den Betrag erstattet bekommen und der Artikel ist plötzlich nicht mehr verfügbar.
Aber im Shop dann für 30 Prozent teurer plötzlich wieder verfügbar.
So geht man mit Kunden nicht um . Nie wieder
20. oktober 2025
Anmeldelse skrevet uten oppfordring
Frais de port et délais de livraison très élevés pour des…
Frais de port très élevés pour des délais de livraison à rallonge. Pourtant les pièces venaient de France. Ne pas acheter de pièces de faible valeur, sinon les frais de livraison bouffent le bénéfice
6. desember 2024
Anmeldelse skrevet uten oppfordring
Ne répond pas aux mails
Commande réalisé en urgence pour une pièce de tracteur, selon leur terme, après paiement il est possible de réclamer la TVA.
Création d'un compte, impossible de rentrer un numéro de TVA.
Réclamation de la TVA après avoir reçu la pièce, ils me répondent de créer un compte et ensuite de leur donner notre numéro de TVA.
Je leur répond que c'est déjà fait, leur redonne le numéro de TVA et réclame la TVA.
Un mois plus tard sans réponses, relance.
Trois mois après la commande toujours rien.
Leur site est une marketplace extrêmement mal géré.
Si vous avez le choix évitez!
4. juli 2024
Anmeldelse skrevet uten oppfordring
They are scammers
Tragic communication, no order ever again, VAT paid unnecessarily!, They are scammers
27. august 2024
Anmeldelse skrevet uten oppfordring
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