Logoen til barstools.co.uk - the bar stool and chair specialist
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barstools.co.uk - the bar stool and chair specialist Anmeldelser 

1 593
•
TrustScore 4.5 av 5

4,6

Møbelbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Love the stools very stylish, very comfortable. Excellent speedy reliable service I am most impressed ordered one day they came the next and the delivery driver was extremely polite 10/10 all round

Vurdert til 5 av 5 stjerner

The quality of the stools is superb, the fabric is better than I thought it was going to be. Easy to put together. The delivery was extremely quick and efficient. Quality packaging to protect the stoo... Vis mer

Vurdert til 5 av 5 stjerner

Adore my new bar-stool. Exceptional quality and the colour is perfect for my new kitchen. Had a minor issue and Amanda from customer services dealt with it super speedily and efficiently. Highly recom... Vis mer

Vurdert til 5 av 5 stjerner

The gentleman that done our 3 aircon’s he spoke very well to us and explain what he was doing. Their isn’t many who clean up the way he did and wouldn’t leave anything shape laying around because we... Vis mer

Informasjon om virksomheten

  1. Møbelbutikk
  2. også i
  3. Kjøkkenforhandler

Skrevet av virksomheten

Barstools.co.uk is the UK's leading supplier of bar stools to the public and trade. We pride ourselves in having the largest range of bar stools in Europe and equally being able to retail them at very competitive prices, due to our huge buying power. All of our products are available to purchase online and we also have a lovely showroom located on the south coast.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 593)

473 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Amazing company and service

Amazing company. Was after very specific style of barstools which they had, delivery was quick. The customer service is also exemplary- slight issue with one of the barstools upon upon delivery which they immediately sorted. Highly recommend

1. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We have just received one of your bar…

We have just received one of your bar stools and wanted to say thank you for such an excellent product and exceptionally fast delivery.

From the moment we opened the box, it was obvious that this was no ordinary bar stool. The care taken with the packaging, together with the quality of every component, immediately gave the impression of a premium product. Once assembled, it exceeded our expectations. It is beautifully made, solid, sturdy, and looks fantastic alongside our kitchen island.

It's refreshing to find a company that clearly takes such pride in both its products and the customer experience—something that seems increasingly rare these days.

Needless to say, we were so impressed that we've already ordered two more to complete the set.

Thank you, and keep up the excellent work!

24. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product

Despite the first delivery being the incorrect fabric on the barstool, one email with a photo of the boxes, they were quick to reply and arranged to collect them and delivered the correct ones within 24 hours.

15. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Still waiting for my barstools...

Still waiting for my barstools to be delivered. They promise (and still advertise to new customers!) next day delivery but in reality it doesn't happen. They say DPD is at fault and there is a backlog and they might be with me in a week's time. They don't always reply to emails and when they do they still can't give me a specific date they will be delivered. Offered a discount and I am awaiting a refund but overall the customer service is awful. Avoid this company!

21. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til barstools.co.uk - the bar stool and chair specialist

Svar fra barstools.co.uk - the bar stool and chair specialist

Dear Mr Andrew Ellam,

Thank you for taking the time to leave your feedback. We are sorry that you were disappointed with the service provided, however, we would like to clarify a few points regarding your order.

We did experience unexpected delays with our carrier, which unfortunately created a backlog within our warehouse. This was outside of our control and affected a number of deliveries. The carrier also issued notifications regarding the delays, which we can only assume were unfortunately missed.

In terms of communication, we responded to all of your emails within 24 hours or on the next working day. Our office is closed at weekends, so we are unable to respond to enquiries during this time.

Your delivery was arranged for 22nd July, which was three working days later than the originally expected delivery date and a gesture of goodwill for the inconvenience arranged. On the same day, you requested to cancel the whole order, and a full refund was subsequently issued.

We completely understand that the delay was frustrating, but we feel it is important to clarify that we did respond to your enquiries promptly and processed your cancellation and full refund as requested.

We apologise that your experience did not meet your expectations and appreciate your feedback.

Kind regards,
The Barstools.co.uk Team

Vurdert til 4 av 5 stjerner

Great service

There was a delay in my order however customer services were great in rectifying the issue and followed up to ensure I had a satisfactory resolution. I was impressed in the aftercare.
The bar stools are lovely to look at in terms of design and colour but not the easiest to put together if you’re on your own. One of them is still wobbly despite numerous attempts to rebuild it. Overall I would recommend the company

17. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

❌ Utterly disappointed

❌ Utterly disappointed – Zero communication and missed delivery deadlines
I chose to order from Barstools.co.uk specifically because they promised fast delivery. I was hosting an event and getting these stools on time was absolutely critical to my plans.
Unfortunately, the service has been incredibly poor:
No Shipping Updates: I have received absolutely no proactive updates regarding my shipment status.
Poor Customer Support: I’ve had to waste my own time chasing them up just to find out that they had warehouse issues and don’t even know the status of my order.
Unreliable Service:
If you are ordering for a specific deadline or hosting an event, do not trust this company. My order is already a week late and nothing so far 😞

16. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til barstools.co.uk - the bar stool and chair specialist

Svar fra barstools.co.uk - the bar stool and chair specialist

Dear Mr Antony Paul,

Thank you for taking the time to share your feedback, and we’re sorry to hear about the frustration and inconvenience caused by the delay to your order.

We experienced some unexpected delays with our carrier, which unfortunately created a backlog within our warehouse and impacted a number of deliveries. We completely understand how disappointing this would have been, particularly when you were relying on the stools for a specific event.

We’re pleased to see that your order was eventually delivered, and we also arranged a partial refund as a gesture of goodwill for the inconvenience caused.

We have expressed your feedback to our carrier and again we do apologise for the delay, and we appreciate your patience and understanding.

Kind regards,
The Barstools.co.uk Team

Vurdert til 5 av 5 stjerner

Good product

Good product, prompt delivery just ideal for us - as older people we appreciate comfort and support for back and armrest. Also easy to assemble.

16. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great to do business with

Great to do business with , they do video calls so you can actually see the item you want to buy being able to ask questions as they show you round it. Delivery next day as well Fantastic , many thanks 👌👍

8. juni 2026
Anmeldelse skrevet uten oppfordring

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