BarkBox Anmeldelser 8 560

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and chang... Vis mer

Vurdert til 5 av 5 stjerner

Since my dog was a pup she anticipates bark box every month! She is american pitbull terrier and thrives on super chewer toys. Barkbox has been a savior for those precious powerful chompers! And the d... Vis mer

Vurdert til 5 av 5 stjerner

BarkBox is such a fun monthly treat for our girls, and their customer service is amazing! We have been customers since 2018, and they have adjusted our plan several times as our dogs' toughness needs... Vis mer

Vurdert til 5 av 5 stjerner

We have been getting bark box for our dogs for almost 7 years. I’ve never had a bad experience with the products or the customer service. Absolutely the best company to deal with, they truly do care... Vis mer

Informasjon om virksomheten

  1. Dyr og kjæledyr

Skrevet av virksomheten

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

9k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 98 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Terrible experience

Terrible experience. Provided a 1 time gift to someone and without ANY authorization and without any approval kept renewing and shopping out the gift.
NEVER have I had such a terrible experience. NEVER order from here. Unauthorized and will NOT refund me. Awful!!

18. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best customer service!

I ordered last month, the toys weren't as durable as we'd hoped. I contacted Bark Box and spoke to an amazing person named Elgene and their dog Piglet. They are sending me 2 replacement toys and changing our dogs toys to nylon only so hopefully that's can't be destroyed as easily. You can't ask for better customer service than that! If the toys don't work, we will stay with Bark Box for their amazing treats. Bagheera salivates every time he sees the bag.

20. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Bark Box a miss for us three times in a row

I got three months of bark box for my 50 pound goldendoodle. none of the treats interested him, they were just regular treats nothing special. Toys were straight to landfill..my dog was not having any of them!

17. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra BarkBox

Thank you for sharing your experience. We’re truly sorry to hear your dog didn’t enjoy the treats or toys. This isn’t the experience we aim for, and we’d like the opportunity to make it right. Our team will be reaching out via email to help further. Thank you for giving BARK a try.

Vurdert til 1 av 5 stjerner

I started a 6 month prepaid…

I started a 6 month prepaid subscription. My first box was full. A real box. 3 toys and 3 bags of toys. My dog didn't like the treats. But he is picky. 3 toys. He chewed through all 3. He is only 16 lbs! My 2nd box came as a plastic bag with 3 very small toys. A ball, a small rock and a 3" stuffed toy. $33.00! Hardly worth your time and certainly not worth the money.
I'm greatly disappointed. BTW, it was shipped on the 1st of April and delivered on the 16th!!
Unfortunately, I will not be renewing.

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til BarkBox

Svar fra BarkBox

Thank you for taking the time to share your feedback. We’re really sorry to hear that your recent boxes didn’t meet expectations, especially after such a strong first delivery. We understand how frustrating it must feel to receive items that didn’t match the value or durability you were hoping for, and the shipping delay only adds to that disappointment. Our Leadership team will be reaching out to you directly via email to look into this further and work toward a resolution that feels fair.

We appreciate you giving us a try and for bringing this to our attention.

Vurdert til 5 av 5 stjerner

Fun stuff!

Good delivery on some very entertaining dog toys and treats. I think it's more entertaining for me than my pups! I've been a BarkBox customer for years!

19. mars 2026
Vurdert til 3 av 5 stjerner

Unable/unwilling to resolve shipping problems…

I've ordered Bark Dental Chews off and on, and right now I'm in off mode. I repeatedly received my subscription order with several of the chews broken. The company was excellent when it came to being willing to send no charge replacements, but the replacements were received also with several broken chews. The chews are designed to be used with dental paste, but when broken, they become useless for what they are designed to be used for. BarkBox was unable or unwilling to solve this shipping problem.

6. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til BarkBox

Svar fra BarkBox

Thank you for sharing your feedback. We sincerely apologize for the ongoing frustration with broken Bright Dental Chews. We understand how disappointing this has been, and this is not the experience we want for you or your dog.

Your feedback has been shared with our Fulfillment team as we work to prevent this from happening in the future. Our Leadership team will also be reaching out to you directly via email to assist further. We truly appreciate your patience and the time you’ve taken to share your experience.

Vurdert til 5 av 5 stjerner

Great box

He loves the nom stick. It's always a fun surprise to get the package every month. Zeke gets so excited for the toys and treats.

19. mars 2026
Vurdert til 5 av 5 stjerner

I love Bark Box

I love Bark Box, they work with you, when A treat or toy is not bringing happiness to my dog. they work with you and keep tabs if all is alright with a new toy or treat to replace the other treat or toy that my dog did not like.

19. mars 2026
Vurdert til 5 av 5 stjerner

We love the opportunity to switch up…

We love the opportunity to switch up what our pup needs or wants depending on the toys she is more focused on! Thank you for providing toys she loves. When we get the new Bark Box and set it on the counter she stares at it and whines until we put it on the floor for her to start opening!!!

19. mars 2026
Vurdert til 5 av 5 stjerner

Lucy's favorite toys!

My dog absolutely loves getting new toys every month! She is so excited that she will go back and forth squeaking each one. Then she stops and will sit there whining at them for awhile, then back to squeaking them again.

19. mars 2026
Vurdert til 5 av 5 stjerner

My dog always loves the toys

My dog always loves the toys, and (most of the time) loves the treats.. if there's ever a problem, BarkBox is quick to respond and fix. It's great to know that if there were a problem, they want to fix it and make it right..

19. mars 2026

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