Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This company is amazing! They pack their plants superbly, postage is quick & the Bamboo plants I bought (x6) were all over 6ft tall, green, healthy & with plenty of rootball, new shoots & amount of ca... Vis mer

Vurdert til 1 av 5 stjerner

Still awaiting my order, says on DX tracking my order of two bamboo plants were out for delivery via an overnight service four days ago but still not recieved them? so where are they? I have tried to... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have just had 6 bay trees and an olive tree delivered . They are all so healthy ,better than I expected and excellent prices. Staff were really helpful when I was making decisions. More than happ... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I ordered 6 x 2m Red Robin. Luke waa very patient with all my questions! When I explained about limited access for delivery, without me asking, he arranged for van instead of lorry delivery which ma... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

44 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Still awaiting my order no replies or update

Still awaiting my order, says on DX tracking my order of two bamboo plants were out for delivery via an overnight service four days ago but still not recieved them? so where are they? I have tried to contact you twice via email to ask this and have still not recieved no reply or update since. These plants have been left in a van all week without water I shall be returning them, not happy when I have spent over 160 pounds for a plant to be delivered most probably dying.I can see from these reviews are quick enough replies though. Edit to reply - I have not received any reply emails from you regarding my queries in my spam or inbox as I have checked. If they are lost then I would like a full refund instead and not a replacement please. If only I had read some of these reviews before I ordered anything.

12. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Bambookings

Svar fra Bambookings

Hi Grace sorry to hear this have just checked our emails we have replied directly to both of them have they perhaps gone into spam? Could you please give the office a call on Monday on 01932 910246 and we will immediately look into it for you and if they are lost we will replace them immediately for you. Of course we understand this is frustrating but rest assured we will get it sorted for you. We are looking forward to your call on Monday.

Thanks Grace for the updated review.. not an issue we will call you on Monday and either refund in full or re send plants we have raised a claim with DX for the lost parcel. Rest assured we will solve this problem.

Vurdert til 5 av 5 stjerner

large olive tree - excellent condition and delivery experience

Bought a large olive tree - online, questions answered quickly and more info supplied when asked, fast dispatch (same day - as purchase) - tree delivered on pallet - really secured and wrapped in packaging for protection - perfect and would highly recommend

15. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Bambookings

Svar fra Bambookings

Thank you so much for your kind words. We are so glad you got your olive in good condition thank you for your kind words. Anything else we can do for you please let us know and we will be here to help.

Vurdert til 5 av 5 stjerner

Received delivery of 2 tall golden…

Received delivery of 2 tall golden bamboo plants, absolutely made up, would highly recommend.

15. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Bambookings

Svar fra Bambookings

Hi Mark, thank you so much for your lovely email and kind words here. We are so glad your plants are to a high standard. Anything else we can help with in the future please do not hesitate to contact us. Best wishes - Bamboo Kings

Vurdert til 5 av 5 stjerner

Bay trees and olive

I have just had 6 bay trees and an olive tree delivered .
They are all so healthy ,better than I expected and excellent prices.
Staff were really helpful when I was making decisions.
More than happy

13. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Bambookings

Svar fra Bambookings

Hi Penny thank you so much for your kind words. We are so pleased your plants arrived in good condition and better than expected. The staff are always happy to help. Any thing else you require please let us know and we can advise. All the best Bamboo Kings 🐼

Vurdert til 5 av 5 stjerner

This company is amazing!! 5🌟 Bamboo!

This company is amazing! They pack their plants superbly, postage is quick & the Bamboo plants I bought (x6) were all over 6ft tall, green, healthy & with plenty of rootball, new shoots & amount of canes. Wonderful for instant privacy screening! Better quality, far taller & bigger than anything you'd get from the garden centre & for half the price. I was worried about buying Bamboo during November but once planted, they lay dormant & are looking ok 👍 🍃 so I bought 2 more! Thank you #BambooKings, your plants are fantastic & your customer service is above & beyond! 5🌟 sellers!

6. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good quality

Informative and reliable - l was nervous buying online without seeing the bamboo, however communication was great over the phone and text, pictures were sent before l ordered. Good delivery time and packaged well. Would definitely use again.

23. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service, great plants

I ordered 6 x 2m Red Robin. Luke waa very patient with all my questions! When I explained about limited access for delivery, without me asking, he arranged for van instead of lorry delivery which made it so much easier for me. Plants are healthy and as described and I would definitely buy again. Highly recommend

10. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Olive tree

Excellent all round, can’t fault anything. Communication great, helpful at the nursery and a fantastic olive tree to boot. Very good prices, quality plants. My wife was delighted!
Would definitely use again.

6. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Won't give me a refund d on a diseased…

Won't give me a refund d on a diseased plant. The plant arrived looking not healthy. The new tips of the Photina had turned black, other leaves were curled in in themselves and the rest of the tree was covered in a spots. I checked and it looks like it has a fungal disease. Bamboo kings said they would send a courier for it and contact the supplier. Supplier said there was nothing wrong with the plant. You just need to take one look at it to know it's a sick plant. I am extremely disappointed. They won't give me a refund until the plant is collected. So are they not collecting it so they don't have to pay me?

23. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Bambookings

Svar fra Bambookings

Hi sorry to hear this - the courier tried to collect first time but was not successful so we have re booked the collection. All our plants are inspected by DEFRA and considered disease and pest free its the law and we have to obey by it. We sent your photos to the grower and thier health inspector also said the plants are not diseased. We have since re arrnaged the collection and will of course refund in full on return. We have made you aware it could have been down to stress in transport. The certificate to say the plants are pest and disease free is available on request. Hopefully when the plant is returned we will solve this matter in full. Many thanks

Vurdert til 5 av 5 stjerner

Amazing trees and service

I recently contacted this company for two Red Robin trees. It was not their usual size of order, but Luke and his team were so accommodating and helpful throughout.

They allowed me to visit their premises and choose the trees in person, which made such a difference and meant I could get exactly what I needed.

It was a real pleasure buying from them. The quality of all the trees and plants they had in stock was outstanding, and my Red Robins are in fantastic condition.
Excellent service, lovely people, and great prices too.
Thank you to Luke and the team.

10. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid

Bought on eBay , spent almost £200 on bamboo and recieved a bag of £5 logs . Seem largely uninterested , communication very low. stated they would post again then I heard nothing . Awaiting eBay taking action.

22. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Bambookings

Svar fra Bambookings

Hi Patrcia, we are aware of the on going case in ebay. They have put the case on hold for 5 working days (we are not sure why) but as per the communications between us, we agreed to re-send the the plants (free of charge) to you. There seems to be an error with recycling tracking numbers with DX where they re-use a tracking number for a previous parcel delivery. Rest assured, we are aware of the situation and will always refund or send new items if they are not delivered. Ebay are in touch with us directly through our account manager to solve the problem. We dont sell logs.. we are a plant business and we have directly communicated with DX as well to have a driver interview as to why our bamboo parcel (your plants) was delivered as logs. If we can be of anymore assistance please do not hesitate to call us on 01932 910246 and we can assist you further.

EDIT 23/02/2026 - Hi Patrcia, we can see that Ebay have issued a full refund now although we had re-sent the items on Friday we will re call this parcel as a full refund has been issued to you. Sorry for the inconvenience, the original parcel has been found as well by DX.

Vurdert til 5 av 5 stjerner

Excellent Quality Plants & service

I had a great experience from initial enquiry to delivery. I ordered 14 Photinia Red Robin for my garden hedge which were of excellent size & quality as well as 4 camellia all for a very good price. Luke was extremely responsive and helpful throughout and the Pallet company delivered them well packaged & on time. I would highly recommend purchasing from Luke's company Bamboo Kings which I found through Facebook Marketplace.

9. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent value for money!

WOW ... value for money with Luke. I bought sight unseen over FB marketplace and thought I'd give it a go having read the reviews. I'm so glad I did, the olive tree for £100 is 8 foot tall and really healthy. I bought some bamboo to fill up a pallet and wish I had bought more. Luke even rang the delivery people in the evening when my delivery hadn't shown up by 5pm to see where they were. Sterling service, thank you

6. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

What a FANTASTIC team

What a FANTASTIC team! I’ve been purchasing with them for years. They always have the biggest and best products and are very knowledgeable.

12. september 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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