Order not received stay clear
Order not received can't get refund stay well clear. Thieving sods.
7. desember 2023
Anmeldelse skrevet uten oppfordring
Balscott
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Need better customer services
Ordered a hat and got a confirmation email straight away. Then a few days later a despatch email with tracking number. The courier website had 'waiting on parcel' for 4 weeks. After reading some reviews here I started to panic as it was a Christmas present. Sent two emails to Balscot with no reply from either of them. All of a sudden I got a parcel delivery update from the courier and it arrived a week later. Great hat, lovely quality. Think their customer services need to improve as well as their communications
18. desember 2023
Anmeldelse skrevet uten oppfordring
Do not use
Do Not use, email address now taken down, money lost clearly a scam
6. november 2023
Anmeldelse skrevet uten oppfordring
Not a scam site but needs improvement.
Ok. Ordered a hat on 18th November and it arrived 27th November.
I didn’t do my normal checks on the website and thought it was a shop in the UK. That’s what you’re led to believe. When the hat didn’t arrive I found the reviews here and thought oh no, I’ve been scammed.
However I emailed the company. And whilst it took a few days, they replied. Polite and very apologetic. They explained they were very busy. Evri delivered a few days later. Hat was in a strong cardboard box but no other wrapping/protection. Otherwise the hat fits well and I’m very pleased with it.
So it’s not a scam site. But they really need to be more open about where they are based and how long it will take to arrive, and their general communications.
Would I use again? Possibly.
Hope they can make some improvements.
29. november 2023
Anmeldelse skrevet uten oppfordring
Do not order
Haven't received the order in over a month. I ordered as it said it would arrive in 4-5 business days and it still hasn't come in over a month. I have sent multiple emails with no response and no help tracking through the Shop App. Do not order.
15. oktober 2023
Anmeldelse skrevet uten oppfordring
Ordered a hat- scammers
Ordered a hat, had a confirmation email, then nothing, emailed them and still nothing, checked out website better (wish we did this before) and its not legit at all. Lost our money, its a Chinese website saying its an English company. Gutted, my son used his pocket money to purchase this.
13. november 2023
Anmeldelse skrevet uten oppfordring
Haven't received my order
Haven't received my order. I ordered a Hat about a couple weeks ago now and it said it would arrive in 4-5 business days and it still hasn't come. They said I could track my order however it hasn't changed from "order placed". This order was £40 now out of the window.
19. oktober 2023
Anmeldelse skrevet uten oppfordring
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