BALANZI Anmeldelser 1 455

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Fantastic pieces of jewellery and extremely comfortable to wear. Customer service provided by Kielle was second to none, she handled queries promptly and professionally. 👍 So nice to know there ar... Vis mer

Vurdert til 5 av 5 stjerner

Extremely impressive pieces. I have two sons (18yrs old) and purchased a necklace and bracelet set for each of them for Christmas 2026. The quality, beauty, and durability of each piece are amazing. M... Vis mer

Vurdert til 5 av 5 stjerner

I had no idea this material would be so high quality and the shine isn’t fading away I been in the swimming pools, sauna, steam rooms and showers and everything still the same no break outs or irritat... Vis mer

Vurdert til 5 av 5 stjerner

I purchased a jewelry set for my grandson for Christmas. Christmas Eve I gave him my gift and to our disappointment the set I purchased was too small to fit him. I contacted Balanzi and they responded... Vis mer


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 83 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Could not figure out how to exchange

I wanted to return the necklace for a smaller size and couldn’t figure out how to on the website. It kept asking me to pay again.

20. oktober 2025
Logoen til BALANZI

Svar fra BALANZI

Thank you so much for sharing your feedback, I’m really sorry for the confusion you experienced while trying to request an exchange. That’s definitely not the smooth experience we want for anyone.

We’ve already reached out to you directly to help with the exchange process and make sure you get the right size necklace without being charged again. Our team will personally handle everything for you so it’s quick and hassle-free.

We truly appreciate you giving us the chance to make this right, and we’ll ensure your experience with BALANZI ends on a positive note.

Warm regards,

BALANZI Support

Vurdert til 1 av 5 stjerner

My package was sent to the wrong…

My package was sent to the wrong address when I tried to correct it nobody got back with me

18. oktober 2025
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Svar fra BALANZI

Hello there,

We’re really sorry to hear about this, and I completely understand how frustrating it must’ve been trying to fix your address and not hearing back right away. Allow me to help clear this up.

We’ve already reached out to you regarding this situation, and our team was able to reship your order to the correct address. Once we receive the tracking number from the courier, we’ll send it over so you can monitor its whereabouts.

Again, we sincerely apologize for the inconvenience. We truly appreciate your patience and we’ll make sure your order gets to you this time without any more issues.

All the best,

Paul
BALANZI Support

Vurdert til 1 av 5 stjerner

It's been 3 weeks and I have not…

It's been 3 weeks and I have not received the product.....

5. september 2025
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Svar fra BALANZI

Hi Donald,

We’re really sorry to hear about this and completely understand your frustration. We checked our system, and your order is actually marked as delivered. To make sure we get this sorted out for you, we’ve already sent you an email to confirm your shipping address so we can investigate further and make things right.

Please check your inbox (and spam folder just in case) for our message, we’ll take care of this for you right away once we hear back.

Thank you for your patience, and we’ll make sure this gets resolved quickly.

Regards,

Mia
Customer Support

Vurdert til 5 av 5 stjerner

Very Impressed! 👌🏿

Not gonna lie, I was skeptical. Very happy with my choice of chain and the quality is very good. I wear it all the time. I’ve received compliments on my chain as well. Great purchase!

21. september 2025
Vurdert til 5 av 5 stjerner

I mean honestly these guys have the…

I mean honestly these guys have the best customer service I’ve ever encountered. So good actually that I thought it was too good to be true. It’s truly disheartening that we’ve came this far as a civilization people that good, honest customer service feels unbelievable..I would recommend anyone to become a customer to this excellent business. I’m eager to witness what growths they have as they move forward with their service! Thanks Balanzi! And God Bless!!!

6. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The original 8.5" bracelet had clasp…

The original 8.5" bracelet had clasp issues and it came off without my knowing. Balanzi came to the rescue...told me it would be covered under their guarantee and replaced it. Mucho kudo's to Balanzi for their excellent customer service. Highly recommend!!

18. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

The chain was not long enough

The chain was not long enough

6. september 2025
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Svar fra BALANZI

Hello there,

We’re really sorry to hear that the chain wasn’t the right length. We stand by our lifetime warranty commitment, so we’ll gladly exchange it for you at no additional cost.

Please send us an email at support@balanzi.com
and mention my name in your message so I can personally assist you. I’ll make sure you receive the right size replacement completely free of charge.

Looking forward to your email!

All the best,

Paul
BALANZI Support

Vurdert til 5 av 5 stjerner

TOPKNOTCH

IT TOOK A LONG TIME TO RECEIVE MY ORDERS,BUT IT WAS MORE THAN WORTH IT.I CANT BELIEVE THE FLAWLESS QUALITY,THE DURABILITY.AND YOU REALLY CAN WEAR IT 24/7. I HAVENT TAKEN MINE OFF ONCE AND I SHOWER EVERY DAY,AND IT STILL LOOKS LIKE WHEN I FIRST GOT IT.IM A TRUELLY SATISFIED CUSTOMER,ITS THE BEST INVESTMENT I MADE THIS YEAR,BESIDES MY TRUCK!!!

4. september 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv