Baileys Blinds Anmeldelser 

363
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Returning customer, Had blinds fitted to patio doors, great service from start with sales person visiting my home measuring up and having lots of choices and samples to show me. Then in the timeframe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Initial visit of sales advisor/expert went well with all measurements taken and any questions answered to our satisfaction. Fitting of blinds, curtain rails and curtains carried out quickly and effic... Vis mer

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Vurdert til 5 av 5 stjerner

5 star experience & 5 star blinds. Our second time using Baileys, First time was they own blinds second was my own amazing service Lloyd is very well mannered friendly and very quick in putting the bl... Vis mer

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Vurdert til 5 av 5 stjerner

I bought vertical blinds from Bailey's because I wanted to buy locally & I have used them once before with great results. I was not disappointed. From first phone call to completion the staff were exc... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Persiennebutikk

Skrevet av virksomheten

Baileys has been fitting blinds, shutters and curtains in homes across the North East of England for 58 years. Family-run and rooted in craftsmanship, we offer free home consultations, expert design advice and professional fitting throughout County Durham, Newcastle, Sunderland, Teesside and Darlington. Every product is made to measure and installed by our own team. Visit our Spennymoor showroom or book your free consultation at baileys-blinds.co.uk. Call us on 01388 813267.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

363 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(363)

65 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service and staff were lovely

Excellent service and staff were lovely

12. november 2024
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Svar fra Baileys Blinds

Hi Sarah,

We truly appreciate the wonderful feedback and we're delighted that you had an amazing experience with our team.

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Excellent service and great fitting

Great services from start to finish definitely would use Bailey’s again

11. november 2024
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Svar fra Baileys Blinds

Hi Debbie,

Thank you for your feedback! We're delighted to hear that our service was excellent and should you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Vurdert til 4 av 5 stjerner

The blinds were Installed quickly and efficiently

The blinds were Installed quickly and efficiently. The fitter cleared all the rubbish and tidied up.

Very pleased with my new blinds really brighten the room.

8. november 2024
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Svar fra Baileys Blinds

Hi Lorraine,

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are pleased with your new blinds.

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Amazing service from start to finish

Amazing service from start to finish. Beautiful roller blinds amazing quality and thick. baileys Technion that installed (Dan) definitely went above and beyond to install them and I could not be more happy with your service definitely will be a repeat customer for my upstairs 😀

7. november 2024
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Svar fra Baileys Blinds

Hi Sarah,

We truly appreciate your lovely feedback! We're delighted to hear that our service was excellent. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Brilliant service. I bought vertical blinds from Bailey's…

I bought vertical blinds from Bailey's because I wanted to buy locally & I have used them once before with great results. I was not disappointed. From first phone call to completion the staff were excellent. The fitter on the day, Dan, was super fast, efficient, helpful & understood our needs without question. The end result is exactly what I wanted & within a very small budget. I can certainly recommend them.

30. oktober 2024
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Svar fra Baileys Blinds

Hi P.Hardy,

Thank you so much for your lovely feedback! We’re delighted to hear that your journey from measuring to fitting was a positive one and we truly appreciate the kind words!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Great product and customer service

Great product and customer service. Salesman listened to what I wanted, asked questions and provided options. The fitter was quick and efficient. Blind fits perfectly and looks great. Bought a vertical blind.

29. oktober 2024
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Svar fra Baileys Blinds

Hi Mr Hunter,

Thank you so much for your feedback! We’re thrilled to hear that you had a positive experience with us. It's wonderful that our team was able to help and offer the right options, and we're glad you’re happy with your new vertical blind. We’ll be sure to pass along your kind words.

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Great company

Fantastic service from getting the quote to fitting. Really happy with my blinds they look lovely.

25. oktober 2024
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Svar fra Baileys Blinds

Hi Claire,

Thank you for the fantastic feedback! We’re so pleased to hear that you had a great experience and that you're happy with your new blinds. We appreciate you choosing us and hope you enjoy your blinds for years to come

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Excellent dealings with Baileys Blinds

The whole time dealing with Baileys Blinds was excellent, price was competative and turned up to fit them on time

Mrs Marion Lemin

22. oktober 2024
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Svar fra Baileys Blinds

Hi Marion,

Thank you for your kind words! We’re delighted to hear that your experience was excellent from start to finish. Thanks again for choosing us!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Fitting of skylight blinds

Appointment easy to make. The chap turned up when he said he would and was really helpful. Fitting was undertaken quickly and easily. Thank you

11. oktober 2024
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Svar fra Baileys Blinds

Hi Sue,

Thank you for your feedback! We’re so glad to hear that making an appointment was easy and that our fitter was punctual and helpful. We appreciate you choosing us and hope you enjoy your new blinds.

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Great service and excellent blinds

Great service and excellent blinds - have transformed our bay window. We’ve had a number of compliments.

15. oktober 2024
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Svar fra Baileys Blinds

Hi N.Samlley,

Thank you so much for your lovely feedback! We’re thrilled to hear that you’re happy with both the service and your new blinds. Thanks again for choosing us!

Kind regards,

Baileys Blinds

Vurdert til 3 av 5 stjerner

Long wait from June until October for I…

Long wait from June until October for I e window not kept informed

9. oktober 2024
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Svar fra Baileys Blinds

Hi,

Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Great service

From measuring up to fitting it has been a positive experience. They managed our expectations by realistically letting us know how long we would have to wait for our shutters. They gave the option of having some of our blinds fitted early or wait to have everything fitted on the same day. The fitter who came to the house was professional and friendly. All in all fabulous service! Would recommend

8. oktober 2024
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Svar fra Baileys Blinds

Hi Joanne,

Thank you for sharing your experience! We’re delighted to hear that your journey from measuring to fitting was a positive one. Your recommendation means a lot to us, and we’re thrilled you had a fabulous experience. Thank you for choosing us!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Great oroduct choice

Great oroduct choice. The wait for delivery is an irritant but understandable. Fitting was quick & professional .

27. september 2024
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Svar fra Baileys Blinds

Hi Mark,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Fantastic service from start to finish

Fantastic service from start to finish, very professional, my blinds were in the following day after ordering.
Would 100% recommend Baileys Blinds very reasonable and excellent service

17. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Baileys Blinds

Hi Leanne,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

We used Baileys blinds for our new shutters

We used Baileys blinds for our new shutters from start to finish the experience was professional and very pleasant!
From measuring, ordering and fitting this company went above and beyond.
Would definitely recommend Baileys blinds if you’re considering shutters , I love them .

3. september 2024
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Svar fra Baileys Blinds

Hi Nelson,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Vurdert til 1 av 5 stjerner

Quoted £80 to fix a £3.50 bracket

My conservatory blinds were fitted in 2021, recently one of the brackets broke. I sent pictures and an email explaining to Baileys blinds, i received a response stating they could provide a replacement bracket for £7 (£3.50p for the bracket + £3.50 postage)

Having paid the £7 I quickly received the bracket (4 were sent) but the brackets were incomplete, missing the part i needed. I emailed them to explain this and received a curt email back stating they had sent me pictures of the bracket to confirm they were sending the right one, also within the email they now told me some of their components may have changed.

I emailed back to request a refund as i was unable to fix the blind without the complete bracket. I also informed them they had not sent any photos to me. They confirmed the blinds I had purchased by retrieving my order from their system.
In their response they apologised and acknowledged they hadn't sent photos and quoted £80 - £7 call out fee for someone to see if they “could” fix the blind.
I have confirmed I will not pay the call out fee, requested a refund and their complaints department contact details as I would have expected their blinds and their "components" to last longer than 3 years. If they sent me the complete bracket I would have been able to fix this myself.

My email requesting a refund and their complaints department contact details has so far been ignored.

26. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Baileys Blinds

Hi,

Thank you for taking the time to share your thoughts with us. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you bringing this to our attention.

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Exceptional service from measuring to…

Exceptional service from measuring to completion .
Professional yet so personable & the blinds have transformed the rooms .
Couldn’t be happier .

29. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Baileys Blinds

Hi Andrea,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

5 star

Fantastic service perfect blinds and the lads who fitted them couldn't be more friendly and fitted them with no mess and so quick !

19. august 2024
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Svar fra Baileys Blinds

Hi Suzie,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

From start to finish they were…

From start to finish they were professional and friendly.

19. august 2024
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Svar fra Baileys Blinds

Hi Jason,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

Vurdert til 5 av 5 stjerner

Great service and product

I have just had some wooden shutters fitted which were very reasonably priced. Great service and a great product

22. august 2024
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Svar fra Baileys Blinds

Hi Victoria,

Thank you for your feedback! We're delighted to hear that our service was excellent. If you need any further assistance, we're here to help. Enjoy your new blinds!

Kind regards,

Baileys Blinds

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