babonbo.com Anmeldelser 870

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

These guys were absolute lifesavers when we forgot our 4 year olds pram on a trip to Disneyland Paris. On realusing an hour into the drive what we had done I was able to order our exact pram type to o... Vis mer

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Vurdert til 5 av 5 stjerner

I rented two car seats through Babonbo from Little Nomad and had a very good experience. The whole process was simple and clear, from booking to pickup and return. The car seats were new, clean, comfo... Vis mer

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Vurdert til 5 av 5 stjerner

Mr. Kenan was incredibly helpful and attentive throughout the entire process. Everything was so easy—we picked it up right at the airport as soon as we landed and returned it just before our flight. I... Vis mer

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Vurdert til 5 av 5 stjerner

We had a dream experience renting a crib in Paris. Our crib was dropped off to our Airbnb shortly after we arrived and picked up right before we left. Kristine was super easy to communicate with. I w... Vis mer

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Informasjon om virksomheten

  1. Babyutstyrsbutikk

Skrevet av virksomheten

Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.


Kontaktopplysninger


4,7

Enestående

TrustScore 4.5 av 5

870 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 1 av 5 stjerner

Cautionary tale - damage charges for hire equipment

This is a cautionary tale for those who are looking to hire equipment from Babonbo. For clarity, Babonbo offer a service where they pair customers looking to hire equipment on holiday with local providers who can provide the items for a certain price.

We recently hired a stroller for a week in Singapore, and within three days found the rear structural brace had sheared off - likely due to age-related cyclical stress. We reported immediately to the provider who relayed the message to Babonbo customer service.

At the conclusion of the hire period, the Babonbo team deducted additional damage charges from my credit card without notification or explanation. After reaching out to Babonbo support, feedback was that the item was returned in damaged condition and insurance was not chosen for the hire period, as per T&Cs.

After discussing directly with the provider (who owns the stroller), the provider generously offered in writing to waive the damage charge due to the failure likely being an unfortunate timing rather than my misuse. However, Babonbo support flat out refused to refund the additional damage charge without satisfactory justification, repeatedly referring to their T&Cs as the reason. The team was dismissive throughout our correspondence and not interested in considering any mitigative circumstances, even after written support for refund from the provider.

It is not clear whether Babonbo intends to keep the damage charge for themselves, despite being an intermediary and therefore incurring no cost in this unfortunate event.

7. mai 2026
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Svar fra babonbo.com

Hi JT,
Thank you for taking the time to share your experience; we genuinely appreciate feedback like yours, as it helps us continuously improve our service.
We completely understand how frustrating this situation must have felt, and we want to be as transparent as possible about how we handled it.

When the rental period ended, our provider reported that the stroller had sustained structural damage and supplied photos as evidence. In line with the Terms and Conditions accepted at the time of booking, which place responsibility for damage occurring during the rental period on the customer, a damage fee was applied.

We did take your concerns seriously. After reviewing the screenshots you shared, we went back to the provider on your behalf to reexamine the situation. Following that conversation, the provider reconfirmed that the stroller was delivered to you in full working condition, and that the damage took place during your rental period.

We also want to address your question about the damage fee directly: Babonbo does not retain damage charges. These fees go entirely toward covering the cost of repair or replacement for the provider who owns the equipment, we have no financial interest in applying them.

We know this outcome wasn't what you were hoping for, and we truly wish the circumstances had been different. For future rentals, we always recommend opting for our insurance coverage, which is available at checkout and is specifically designed to protect customers in situations like this one.

Should you have any further questions, we remain available at info@babonbo.com.

Warm regards,
The Babonbo Team

Vurdert til 5 av 5 stjerner

Helped me rent a stroller in a foreign…

Helped me rent a stroller in a foreign country, great.

12. mai 2026
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Svar fra babonbo.com

Hi!

Renting a stroller in a foreign country made easy , that is exactly what Babonbo is here for!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , so wherever you travel, everything you need is already there waiting.

We hope to be part of your next adventure abroad!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Comodissimo

Comodissimo, sia ritiro che riconsegna! Mi hanno dato anche la copertura per la pioggia dato che il meteo non era dei migliori! Consigliato

14. mai 2026
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Svar fra babonbo.com

Ciao Cristina!

Grazie per la raccomandazione , ci ha fatto davvero piacere leggere questo!

Ritiro e riconsegna comodissimi, e la copertura per la pioggia inclusa proprio quando serviva , questo è il tipo di attenzione ai dettagli che fa la differenza quando si viaggia con i piccoli. Il nostro provider merita un grande applauso!

Con Babonbo puoi noleggiare passeggini, seggiolini auto e tutta l’attrezzatura per bambini in oltre 250 città in Europa e nel mondo , con provider locali di fiducia pronti ad anticipare ogni tua esigenza, pioggia o sole!

Speriamo di rivederti presto per la tua prossima avventura in famiglia!

Il team di Babonbo , info@babonbo.com

Vurdert til 5 av 5 stjerner

Great

Great! It saved our day in London!

12. mai 2026
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Svar fra babonbo.com

Hi Eva!

Saved the day in London , that is honestly one of the best things we could hear!

With Babonbo you can rent strollers, car seats and all the baby gear you need in London and in 250+ cities across Europe and the world ,whether you are exploring Hyde Park, crossing Tower Bridge or navigating the busy streets of the city with little ones.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Excellent in communication

Excellent in communication, timely delivery. Clean and great condition stroller. Thank you for making our vacation a lot smoother.

14. mai 2026
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Svar fra babonbo.com

Hi Alfredo!

Thank you , excellent communication, timely delivery and a clean stroller in great condition making your vacation smoother is exactly what we are here for!

We hope to be part of your next vacation too!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Noleggio passeggino Tutto perfetto

Tutto perfetto, passeggino nuovo con etichetta. Sono arrivata in hotel e il passeggino gia li.
Super professionali

13. mai 2026
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Svar fra babonbo.com

Ciao Eleonora!

Grazie mille , un passeggino nuovo con etichetta già in hotel al tuo arrivo e un servizio super professionale. Non si potrebbe chiedere di meglio!

Con Babonbo puoi noleggiare passeggini, seggiolini auto e tutta l’attrezzatura per bambini in oltre 250 città in Europa e nel mondo , perché ogni famiglia in viaggio merita un inizio perfetto, senza pensieri.

Speriamo di rivederti presto per la tua prossima avventura!

Il team di Babonbo , info@babonbo.com

Vurdert til 5 av 5 stjerner

Ottimo

Ciao il nostro noleggiatore di passeggini è stato molto educato gentile e puntuale . I passeggini erano come descritti , puliti e ben tenuti lo consiglio

10. mai 2026
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Svar fra babonbo.com

Ciao Silvia!

Grazie per la raccomandazione , ci fa davvero piacere!

Educato, gentile, puntuale e passeggini esattamente come descritti, puliti e ben tenuti , è esattamente l’esperienza che vogliamo offrire ad ogni famiglia in viaggio. Ci assicureremo che il nostro noleggiatore sappia quanto è stato apprezzato!

Speriamo di rivederti presto per la tua prossima avventura in famiglia!

Il team di Babonbo , info@babonbo.com

Vurdert til 5 av 5 stjerner

Car seat rented from Akbar

I rented my car seat from Akbar on babonbo. He was amazing and understanding on flight delays. When it came to picking up he sent a picture of his location and himself to make it easier to find him. He was very flexible on changing the pick up location from the airport to the hotel i was staying at. He responded within 15mins on WhatsApp. The website made it easy to pick what car seat i wanted to rent and Akbar was amazing with making pick up and drop off easy.

5. mai 2026
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Svar fra babonbo.com

Hi!

What a wonderful review , we will make sure Akbar sees every word of this!

Understanding about flight delays, a photo of his location to make pick-up effortless, flexible enough to switch from the airport to your hotel, and responding within 15 minutes on WhatsApp ,that is Akbar going above and beyond in every possible way. He is a fantastic provider and we are so lucky to have him in our network.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Great experience

Great experience! So easy to navigate and it was amazing to have a stroller while we were so far from home.

10. mai 2026
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Svar fra babonbo.com

Hi Katharine!

So easy to navigate and a stroller ready and waiting even far from home , that is exactly the peace of mind every travelling family deserves!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world ,so no matter how far from home your next adventure takes you, we have got you covered.

We hope to see you again on your next journey!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Very convenient & clean

Very convenient, prompt, and clean! Communication was easy and helpful. This service made our trip with the kids smooth and comfortable. Will recommend to others and use again. Thank you!

12. mai 2026
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Svar fra babonbo.com

Hi Melissa!

Thank you so much , convenient, prompt, clean and easy communication making your trip with the kids smooth and comfortable. That is everything we strive for!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , with trusted local providers who genuinely care about making every family trip as enjoyable as possible.

We look forward to being part of your next adventure!

The Babonbo Team , info@babonbo.com

Vurdert til 2 av 5 stjerner

Can not reach the service provider

Our accomodation was 5-minute-walk from the place of the company, so I chose self-pick-up. According to their introduction they were open monday to sunday 8:00 to 20:00.
On the very morning we tried to contact them several times in many ways: they didn't reply on whatsapp, we tried to call them (didn't answer), leave them voice mail and even try to find them on their address (the reception was closed).
Finally a guy, not the given contact, send us a message (not a reply to our several messages), and came to our place with the stroller around 11:40. Till then our baby became tired and had to have a nap, so we started our day around 14:00 loosing more than a half of a precious day in the city.
Very annoying...

2. mai 2026
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Svar fra babonbo.com

Hi Peter!

We are truly sorry for the experience you had , this is not the standard Babonbo stands for, and we completely understand your frustration.

We sincerely apologise for the inconvenience caused and the precious time lost during your trip. We have already taken note of your feedback and will be taking all necessary actions to ensure this does not happen again.

If there is anything further we can do for you, please do not hesitate to reach out to us directly at info@babonbo.com.

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

I rent a stroller for a weekend in…

I rent a stroller for a weekend in Paris and Disneyland, perfect service since the beginning at home until our arrival. We are higly satisfied.

11. mai 2026
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Svar fra babonbo.com

Hi!

Paris and Disneyland in one weekend , what a trip! So glad the stroller was there for every magical moment!

Perfect service from home all the way to your arrival , that seamless, end-to-end experience is exactly what we work hard to deliver for every family.

With Babonbo you can rent strollers, car seats and all the baby gear you need in Paris and in 250+ cities across Europe and the world ,whether you are strolling along the Champs-Élysées, exploring the Trocadéro or making memories at Disneyland Paris with the little ones.

We hope to see you again on your next family adventure!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Tutto perfetto

Estrema gentilezza e puntualità. Il seggiolino è in perfette condizioni, pulitissimo, praticamente nuovo! Il prezzo super ok
Grazie!

11. mai 2026
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Svar fra babonbo.com

Ciao Cinzia!

Grazie mille , che bella recensione!

Gentilezza, puntualità, un seggiolino in perfette condizioni e praticamente nuovo , e anche il prezzo super ok! È esattamente l’esperienza che vogliamo offrire ad ogni famiglia in viaggio. Sapere che tutto ha soddisfatto le vostre aspettative ci rende davvero felici.

Con Babonbo puoi noleggiare seggiolini, passeggini e tutta l’attrezzatura per bambini in oltre 250 città in Europa e nel mondo con provider locali di fiducia che curano ogni dettaglio.

Speriamo di rivederti presto per la tua prossima avventura in famiglia!

Il team di Babonbo , info@babonbo.com

Vurdert til 5 av 5 stjerner

Very easy booking

Very easy booking. Delivery (stroller) on site, in a hotel even before our arrival. Stroller itself was in a very good condition. And collection was also from our hotel, after we checked out, we just informed the hotel staff about the estimated time when the stroller should be picked up.

9. mai 2026
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Svar fra babonbo.com

Hi Sonja!

Easy booking, stroller ready at the hotel before you even arrived, in great condition, and a collection so flexible you could simply leave it with the hotel staff , that is the seamless, end-to-end experience every travelling family deserves!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , so from the moment you check in to the moment you check out, everything is taken care of.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

It was so easy!

It was so easy!

7. mai 2026
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Svar fra babonbo.com

Hi!

Easy is exactly what we aim for , so glad it came through!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world , because travelling with little ones should always feel this simple.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Amazing

Amazing! The owner was really nice and helpful!

10. mai 2026
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Svar fra babonbo.com

Hi Lourdes!

Amazing and a really nice, helpful owner , we will make sure they know how much it meant!

This is exactly the Babonbo spirit , real local people who genuinely care about making every family feel welcome and well looked after.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Très bon service

Très bon service. Nous avons loué une poussette pendant 10 jours, ça a été très fluide et très bonne communication avec la propriétaire. Nickel.

10. mai 2026
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Svar fra babonbo.com

Bonjour !

Merci pour ce retour ,10 jours de location en toute fluidité et une communication au top avec la propriétaire, c’est exactement ce que nous visons pour chaque famille !

Nous nous assurerons qu’elle lise vos kind words , elle le mérite bien. Avec Babonbo vous pouvez louer poussettes, sièges auto et tout l’équipement bébé dont vous avez besoin dans plus de 250 villes à travers l’Europe et le monde , avec des prestataires locaux de confiance toujours à l’écoute.

Nous espérons vous retrouver bientôt pour une prochaine aventure en famille !

L’équipe Babonbo , info@babonbo.com

Vurdert til 5 av 5 stjerner

Primera vez que utilizo la aplicación y…

Primera vez que utilizo la aplicación y todo ha ido muy bien. La chica muy amable y la silla en perfecto estado. Lo recomiendo

7. mai 2026
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Svar fra babonbo.com

¡Hola Ines!

¡Qué bien que tu primera experiencia con Babonbo haya sido tan positiva , gracias por la recomendación!

Una chica muy amable y una silla en perfecto estado , así es exactamente como queremos que cada familia empiece su aventura con nosotros. Nos aseguraremos de que sepa lo mucho que su amabilidad fue apreciada.

¡Esperamos verte de nuevo en tu próxima aventura en familia!

¡El equipo de Babonbo ,info@babonbo.com

Vurdert til 5 av 5 stjerner

5 stars experience, highly recommend!

Im very happy with the service Aga provided! She was so kind,she gave us friendly advices and even adviced us to chose a different car chair ,because the one i chose was without Isofix. 5 star experience, if you travel to Lisabon with kids Aga is your go to person for baby gear!

7. mai 2026
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Svar fra babonbo.com

Hi Iveta!

Thank you for this wonderful review , we will make sure Aga sees every word of it!

Kind, friendly and going the extra mile to recommend the right car seat with Isofix for your little one’s safety , that is exactly the thoughtful, expert care that sets Babonbo providers apart. We are so lucky to have Aga in our network!

We hope to see you again on your next trip to Lisbon!

The Babonbo Team , info@babonbo.com

Vurdert til 5 av 5 stjerner

Servizio perfetto

Servizio perfetto. Fornitore puntuale e preciso. Passeggino pulito e in ottime condizioni

9. mai 2026
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Svar fra babonbo.com

Ciao Beatrice!

Servizio perfetto, fornitore puntuale e preciso, passeggino pulito e in ottime condizioni , è esattamente ciò che ogni famiglia in viaggio merita!

Con Babonbo puoi noleggiare passeggini, seggiolini auto e tutta l’attrezzatura per bambini in oltre 250 città in Europa e nel mondo ,con provider locali di fiducia che curano ogni dettaglio.

Speriamo di rivederti presto per la tua prossima avventura in famiglia!

Il team di Babonbo , info@babonbo.com

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