B-Spoke Group Anmeldelser 

281
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

I can't fault the workmanship of 2 employees who attended the house, however the before and after communication was very poor. Promises offered by the original salesperson were not honoured by the f... Vis mer

Vurdert til 5 av 5 stjerner

Needing a replacement roof ASAP as water coming into my kids room that insurance wouldn’t cover - spoke to the team and made everything easy from start to finish - roof was complete it 2 working days... Vis mer

Vurdert til 5 av 5 stjerner

Recently had roof / roughcasting done. Salesman Shaun was excellent and clearly guided us through the process before anything was signed. Our install from start to finish was handled brilliantly... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

From start to finish I was well informed the boys that came were polite and worked hard I am over the moon with my walls would recommend to anyone looking for new roughcasting tidied up everything o... Vis mer

Informasjon om virksomheten

  1. Taktekker

Skrevet av virksomheten

We are a trusted and reputable company specialising in Roofing, Roughcasting & Windows in Scotland. With a passion for excellence and a commitment to customer satisfaction, we have built a solid reputation for delivering top-quality solutions that meet the unique needs of our customers. ​ At B-spoke Group, we believe that every project should be approached with care, precision, and attention to detail. Our dedicated team of professionals brings a wealth of experience and expertise to the table, ensuring that each task is completed to the highest standards. Whether it's a residential property or a commercial project, we take pride in providing tailored solutions that exceed expectations.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

281 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 55 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(281)

86 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very happy customers

We had a salesman out in September to give us a quote but we weren't quite ready to go ahead with the work. They were not in any way pushy. We contacted them a few weeks later to book the work in for January. They kept in touch and updated us on delays due to weather. The workmen and the customer services staff were all very professional and they did a great job. Very happy and would definitely recommend this company.

31. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra B-Spoke Group

Thank you very much for taking the time to leave such a kind review.

We’re really pleased to hear you felt comfortable throughout the process and never pressured while making your decision — that’s exactly how we believe it should be. Keeping customers informed, especially when weather plays a part, is something we take seriously, so it’s great to know the communication and updates were helpful.

We’ll be sure to pass your feedback on to both our installation team and office staff. It means a lot to hear that their professionalism and workmanship made a positive impression.

Thank you again for choosing B-Spoke Group and for your recommendation — we truly appreciate it.

Vurdert til 1 av 5 stjerner

BEWARE

I had B-SPOKE out to quote for a replacement roof. I received the quote that could buy a decent house just to get a new roof. The quote was more than double the price of others. Needless to say I did not use them.

11. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra B-Spoke Group

Thank you for your feedback. We understand that our quotation was higher than others you received, and we appreciate you taking the time to consider B-Spoke Group.

Our prices reflect the quality of materials, workmanship, and full aftercare service we provide. While we may not be the right fit for every budget, we always aim to be transparent and fair in our pricing. We wish you all the best with your project and thank you for getting in touch.

Vurdert til 5 av 5 stjerner

Roughcast first class

Its took me a couple of months to write this review. As always I like to let the dust settle before I commit..

We got our house roughcasted back in October and the service was first class. Boys arrived and finished when they said they would. Also got all.out guttering changed from white to black. They even went out there way to paint our boiler drain pipe same colour as guttering.

The finish is superb.

I wouldn't hesitate to recommend these guys. Our house looks like new.

Thank You

17. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra B-Spoke Group

Thank you very much for taking the time to leave your review. We’re delighted to hear you’re happy with both the service and the finished result. Our team takes great pride in their work, and your recommendation truly means a lot to all of us at B-Spoke Group. Thank you again for choosing us.

Vurdert til 1 av 5 stjerner

Needed a full roof replacement

Needed a full roof replacement, agreed a price and signed a contract for works to begin January of 2026. 2 weeks before the job begins I get a call to say that the salesman was inexperienced and didn’t cost the job correctly and we had to renegotiate the price and resign a new contract.

After new contract was signed,scaffolding and skip were set up at my home. The very next day from when the scaffolding was put up at my house the same men came back at 7am while I have 2 young kids sleeping and they took the scaffolding walk ways down as they said b spoke had not payed there debt owed to them and they were going to all the houses an taking away the scaffolding until it was resolved.

Couple days later it was resolved. Scaffolding went back up works then began. I just came home from working in London. I arrived after 6pm at night the guys had finished for the day. Materials were placed infront of my neighbours drive so he could not get his car into his drive. Rubbish screws materials left laying around my walk way and front door where I had already told b spoke to keep clear and tidy as I have very young children. I spoke with David from B spoke who dealt with my concerns and the next day it was sorted. Boys were clean and tidy and the works that were done was actually really good it’s unfortunate that I had to deal with all these small things as it would of been a better experience had these not happened.

This is now been edited. After my first review was left about a week later my gutter started leaking due to rain fall. It has not been fitted / secured properly. Spoke to the company and they said they would send someone out. I waited about 1 month before some one came out. They said they had fixed it and 2 days later it was still leaking. Now at the time I contacted my contact from the company and he accused me of lying because it apparently had not been raining. So we agreed to get someone out so I could be there. Arranged a date and time and no one came. So now it has been nearly 3 months and it has still not been fixed. My contact started to ignore my texts and calls. And he has now informed me he no longer works with the company. I also called the company and spoke to someone different who said they would pass it on and someone would sort this out. No one has fixed it so I’m left with no choice but to leave a bad review. Don’t use this company they only care about the original sale and don’t look after there customers.

21. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra B-Spoke Group

Thank you for taking the time to share your experience. We’re genuinely sorry for the disruption and frustration caused during the early stages of your project, particularly around the scaffolding issue and site tidiness. That is not the standard we aim to provide.

We do appreciate you acknowledging that once your concerns were raised, they were addressed quickly and that you were happy with the quality of the completed work. Your feedback is valuable and helps us improve our communication and on-site management going forward.

Thank you for choosing B-Spoke Group, and we wish you all the best.

Vurdert til 5 av 5 stjerner

Difficult roof leak and damp issue…

Difficult roof leak and damp issue sorted and proofed by a skilful and helpful team. Very pleasing end result

23. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra B-Spoke Group

Thank you very much for your kind review. We’re really pleased we could resolve the roof leak and damp issue for you and achieve a result you’re happy with. Our team takes great pride in tackling challenging jobs, so your feedback means a lot to us. Thanks again for choosing us and for taking the time to share your experience.

Vurdert til 1 av 5 stjerner

Avoid at all cost

Had my roof replaced by these guys may last year. Now I have light coming in around the Chimney. They were ment to replace rotten wood that they never did. Air vents hole look like they were cut with a hammer. The guttering downpipe pipes were left lose. The original cast iron ones were in grate condition and were not to be replaced. They damaged the electric supply to my garage and left it without power. I have had to repair the electric supply to my garage myself so I am out of pocket. Dispite b spoke admiting to the mistake and "someone would be out to fix it soon"

I have asked for the rotten wood to be replaced from May last year as of January they have still not fixed it. They just say they will come around and not show up. I did get a guy come as an "emergency" repair in December at 2230. Not ideal as I have two children under three.

Bspoke sold me that an in-house team would conduct the repairs. This was a major reason for signing with them. B spoke will sub contract your job to anyone in the local area. The result all depends on your luck.

I honestly would go else where and not end up regretting your new roof like me.

19. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra B-Spoke Group

Thank you for your feedback. At the time of this review we were already in contact with you and arranging a solution. We’re pleased to confirm the matter is now being dealt with and resolved. We appreciate your patience

Vurdert til 5 av 5 stjerner

Great service !!

Absolutely brilliant service from start to finish. Tyler gave us a fair price, turned up when He said they would, and did a cracking job on our roof and rough cast. The team were tidy, professional, and easy to deal with. House looks miles better now. Would definitely use them again and have already recommended them to family. Can’t fault them

23. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Davie visited us to see about a new…

Davie visited us to see about a new roof he told us that we didnt need 1 and the issues another company had tried to tell us were extremely serious turned pit to be very trivial. Refreshing to deal with an honest company and if we ever do need work we will be phoning them thanks David

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great job and excellent service

Had a quote from B-Spoke, which I was absolutely delighted with, from initially booking the job right through to completion was around 4 weeks.
Great job and excellent service.

13. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Tom was excellent

Tom was excellent, very knowledgeable and reassuring. Answered all my questions about getting a new roof and roughcast and put me at ease. Would highly recommend.

11. desember 2025
Anmeldelse skrevet uten oppfordring

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