Avrillo Solicitors case handlers Emma Oldershaw & Ella Sampson-Jones kept us updated at every stage, explained all the paperwork clearly, and responded to our emails and calls promptly. The whole proc... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Mine was a really straightforward transaction - 1 house, no chain, cash purchase.. The speed of the transaction was excellent and i was kept fully up to date via the app and a couple of telephone ca... Vis mer
Selskapet har svart
More than happy to rate AVRillo a 5 start rating they have been the most positive conveyancing experience I have had, if I am to move again, I will use them without a doubt. Big thank you to Ella, Em... Vis mer
Selskapet har svart
We just completed the process and will purchase a house in three months. I am very satisfied with the work of this company. The company’s staff is made up of warm, friendly, and professional people wh... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
AVRillo are specialist conveyancers and property lawyers helping people move home across England and Wales. We are one of the UK’s highest-rated conveyancing firms with a 95% completion success rate, compared to 1 in 3 transactions failing elsewhere. Our award-winning conveyancing team focuses on faster communication, clearer updates, and a safer, more reliable moving experience for buyers and sellers. With thousands of verified reviews, we have become known nationally for reducing delays, preventing fall-throughs, and guiding home movers through the legal process with care, transparency and efficiency.
Kontaktopplysninger
257 Green Lanes, N13 4XE, LONDON, Storbritannia
- 0208 370 3877
- clientservices@avrillo.co.uk
- avrillo.co.uk
4,8
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent Service
Excellent service, fast communication. Helpful, reliable and overall pleasant experience using AVRillo. Highly recommended.
5. april 2026
Svar fra AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that you found the service helpful, reliable and pleasant throughout, with fast and clear communication.
Your recommendation is greatly appreciated, and we wish you all the very best moving forward.
Svar fra AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that you received excellent service throughout your experience.
Your recommendation is greatly appreciated, and we wish you all the very best moving forward.
AVRillo made moving house so easy and…
AVRillo made moving house so easy and simple. Was completely stress free and fast.
5. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that your move felt easy, simple and stress free, and that everything progressed quickly.
We really appreciate you taking the time to share your experience and wish you all the very best in your new home.
Very professional and helpful through…
Very professional and helpful through sale process.
Great communication and very easy to deal with
30. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that you found the team professional and helpful throughout your sale, and that communication was clear and easy to manage.
We appreciate you taking the time to share your experience and wish you all the very best moving forward.
Svar fra AVRillo Conveyancing
Thank you for your kind feedback. We’re delighted to hear that you found the communication consistently professional throughout your experience.
We truly appreciate you taking the time to share your review and wish you all the very best moving forward.
Straightforward and professional
Simple, speedy, good communication (apart from grammar). Very helpful and efficient.
31. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your feedback. We’re pleased to hear that you found the service straightforward, speedy and well communicated, and that the team were helpful and efficient throughout.
We appreciate any feedback, this is helpful as we continue to refine and improve our communications.
I have nothing but complete praise for…
I have nothing but complete praise for the service I received from Neuza Silva at AVRILLO , she was brilliant from start to finish, my house sale was an epic one after my buyer lost her 3 previous buyers before it finally exchanged and completed, if all solicitors worked as on the ball as Neuza and AVRILLO then property conveyancing would be a breeze
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra AVRillo Conveyancing
Thank you for such a fantastic review. We’re delighted to hear that Neuza Silva provided such outstanding support throughout what sounds like a particularly challenging sale.
Managing multiple setbacks in a chain is never easy, so it’s great to know that Neuza’s proactive approach and determination helped see everything through to a successful completion. Your comparison and praise truly mean a great deal to the team.
Thank you again for your kind words, and we wish you all the very best moving forward.
Great conveyancing firm
We recently used AVRillo for selling our house and we had very positive experience. They were very responsive and kept us informed at every stage. Their online portal provides an excellent platform for following processes and seamlessly uploading and signing documents. We booked a couple of call surgeries with Nathan and Abigail - they were always kind and informative in explaining the details. We were also very impressed how quickly the team managed the legal work.
Highly recommended.
27. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your wonderful and detailed review. We’re delighted to hear that you had such a positive experience with your house sale and that the team kept you well informed throughout.
It’s great to know the portal made it easy to follow progress and manage documents, and that Nathan and Abigail were helpful and clear during your calls. We’re also pleased that the speed and efficiency of the legal work stood out to you.
Your recommendation means a great deal to us. Wishing you all the very best moving forward.
Great service with Avrillo
Great service with Avrillo. My case handler was Sarah and she did amazing. The team kept me updated with key steps and we got to completion in 10 weeks.
Would definitely recommend.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra AVRillo Conveyancing
Thank you for your lovely review. We’re delighted to hear that Sarah provided such great support and that the team kept you well informed throughout the process.
Reaching completion in 10 weeks is a fantastic result, and it’s great to know everything progressed smoothly for you. Your recommendation is truly appreciated.
Everything was made very clear
Everything was made very clear. The process is really easy to follow on the portal and the team are knowledgeable and helpful
27. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your kind feedback. We’re delighted to hear that everything was clear and easy to follow, and that the portal helped you stay on track throughout the process.
It’s great to know the team’s knowledge and support made a positive difference. We appreciate you taking the time to share your experience and wish you all the very best moving forward.
Our solicitor Neusa Silver was very…
Our solicitor Neusa Silver was very helpful and very patient with me as I am not very good with technology she called me on my phone to explain things.
27. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that Neuza was so helpful and patient, especially in taking the time to explain everything clearly over the phone.
Providing that extra support when it’s needed most is really important to us, so your feedback means a great deal. Wishing you all the very best moving forward.
Highly recommended conveyancing
Caitlin & Victoria have been extremely helpful and professional throughout the process of both selling and purchasing properties, from offer to completion in under 4 months, I can highly recommend that you use their services
28. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your wonderful review. We’re delighted to hear that Caitlin and Victoria provided such helpful and professional support throughout both your sale and purchase.
Completing everything in under four months is a great result, and it’s fantastic to know you felt well supported from offer through to completion. Your recommendation truly means a great deal to us.
Wishing you all the very best moving forward.
Very efficient speedy progress and kept…
Very efficient speedy progress and kept well informed
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra AVRillo Conveyancing
Thank you for your kind feedback. We’re pleased to hear that you found the service efficient and that everything progressed quickly while keeping you well informed throughout.
We appreciate you taking the time to share your experience and wish you all the very best moving forward.
Easy on line service
Easy on line service. Prompt and efficient with excellent communication at every step.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra AVRillo Conveyancing
Thank you for your kind feedback. We’re delighted to hear that you found the online service easy to use and that communication was clear and consistent throughout.
It’s great to know everything was handled promptly and efficiently. We truly appreciate you taking the time to share your experience and wish you all the very best moving forward.
Great set of solicitors to do business…
Great set of solicitors to do business with. Using a 22nd Century Portal to complete documents. Courteous reminders to complete forms. Very happy with the company. I would use them again.
27. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that you enjoyed working with the team and found the portal a helpful and modern way to manage your documents.
It’s great to know the reminders kept things on track and that you were happy with the overall service. We truly appreciate your trust and would be pleased to assist you again in the future.
Absymal service - not recommended for first-time buyers
Would definitely recommend not using - abysmal service, almost lost me the purchase, and I had to report them to the Ombudsman
As a first time buyer, I knew the house buying experience would be a stressful one, and I would face some challenges, but working with AVrillo made the entire process infinitely worse, and I would urge anyone considering them to think again.
AVrillo came recommended by my estate agents, and offering (what I thought were) fairly reasonable prices, I decided to pick them. However, this proved to be an incredibly poor decision.
The primary issue with this firm is communication. You might expect that during such an important process, being able to talk to the person handling your case might be a simple process. Not at AVrillo, where the head agent works with a team of junior people, meaning contacting the right person and getting a timely response is more of a hope than a promise. The firm does offer weekly surgeries, but they fall during normal work hours, and barely last enough time to get any input or useful information,
Each agent has both an individual and a team email address you can contact them at, but this does not (as the company notes in its emails) mean you are actually contacting them, meaning getting a reply is incredibly slow.
This "process" almost led to me losing my purchase, as a lack of reply at an incredibly vital point in the deal left my seller ready to call the whole thing off - it was only through the amazing work of my estate agent, whose director had to contact the ownners of AVrillo directly by email, that this was saved.
When I complained about this delay, I was simply told I was incorrect - despite a host of evidence, including internal emails from the seller solicitors to the contrary, and my own emails to AVrillo staff.
Possibly the only good thing about AVrillo's online system is that it does record every email and communication send during the process - useful backups for when you need to complain.
AVrillo also demands you carry out AML and income checks via the Checkboard app, one of the least intuitive and badly-made apps around - good luck trying to upload all the documents you need without the app crashing.
Finally, when it came to my final bill, I was confronted with an amount far and away above what had originally been agreed, and when I asked for some justification, and a refund, I was brusquely refused.
Even replying to my notice of complaint took more than two days, which should probably tell you a lot about how they operate.
In short - I would definitely caution against using this firm - they will make the entire buying process so much more stressful and painful than you could ever imagine, especially if you are a first-time buyer.
I reported them to the Ombudsman, and have settled my case.
26. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra AVRillo Conveyancing
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience felt stressful, particularly as a first-time buyer, and we appreciate you raising your concerns.
We have carefully reviewed the points you raised regarding communication, the progression of your transaction and the final costs through our formal complaints process. Based on a full review of the file and correspondence, we did not find evidence to support that your matter was mishandled, delayed beyond reasonable expectations, or placed at risk due to a lack of communication.
In relation to fees, these were set out clearly within our Terms and Conditions and supporting documentation, including any additional charges that may arise depending on how a transaction progresses.
We note that you did refer your complaint to the Legal Ombudsman. After reviewing the matter, they did not accept it for investigation and instead referred you back to our final response, confirming that the issues raised had already been addressed.
We understand that your perception of the experience differs, however we remain confident that the service provided met the appropriate professional standards.
Svar fra AVRillo Conveyancing
Thank you for your kind feedback. We’re pleased to hear that you had a good experience with both your sale and lease extension.
We appreciate you taking the time to share your review and wish you all the very best moving forward.
Great service and result in that my…
Great service and result in that my flat sale completed in the given timeframe. Sarah my solicitor was very helpful and kept me fully updated at all times and was always on had if I had questions etc.
22. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your kind review. We’re delighted to hear that your sale completed within the expected timeframe and that Sarah provided such helpful and consistent support throughout.
It’s great to know you felt fully updated and that your questions were always addressed promptly. We’ll be sure to share your feedback with Sarah.
Wishing you all the very best moving forward.
Great experience
AVRillo made the whole experience of buying a new home stress free by providing a very experienced and knowledgeable solicitor to my case.
Nathan not only gave expert advice but was very thorough in providing detailed explanations to my queries which was very helpful.
The whole end to end experience was seamless.
20. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your wonderful review. We’re delighted to hear that your home-buying experience felt seamless and stress free, and that Nathan provided such knowledgeable and thorough support throughout.
It’s great to know his clear explanations and attention to detail made a real difference when addressing your queries. Your kind words will mean a great deal to him and the team.
Wishing you every happiness in your new home and all the very best moving forward.
Good experience working with them,
Good experience working with them,
Only issue I found that you can’t call the case handler directly to solve your query instead you have to book surgery next day to discuss your case that is being annoying.
17. mars 2026
Svar fra AVRillo Conveyancing
Thank you for your feedback. We’re pleased to hear that you had a good experience working with us overall.
Your comments are valuable and will be taken on board as we continue to review how we balance accessibility and efficiency.
Thank you again for sharing your experience, and we wish you all the best moving forward.
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