avoomobile.com Anmeldelser 3

I had a very disturbing experience with Avoo Mobile, starting with a call from their customer care on +44 333 998 0244 after my number was ported out. A representative named Aby (Senior Technical Support) spoke in a furious and aggressive tone, asked me to delete my Google review, and even threatened me saying he would “show how to deal with this.” Completely unacceptable behaviour.

I was a loyal customer for over 2.5 years with 3 SIMs, and even took broadband from Gigaclear based on their recommendation. Despite this, I faced poor network and almost no internet from January.

I requested a PAC on 23rd Feb and emailed on 26th Feb, but only received it on 12th March—and it didn’t work. This clearly violates Ofcom rules (2 hours via phone, 2 days via email).

Customer service was mostly rude and unresponsive. Only Shamili (sales) was helpful.

I’ve reported this to Ofcom and have a recording of the call.

Avoid this provider.

I had a worst experience with this worst company in all sim network, using 3rd party sim and making people stupid, by wrong billing and over charging, no network support and customer services. upon just asking PAC code sim termination and charges while there is no contract.