Avenues Anmeldelser 

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An absolutely amazing experience from day one! ❤️

My experience with Avenue Fertility Clinic has been truly wonderful. From my very first appointment, the atmosphere, positive energy and kindness of everyone at the clinic made me feel so comfortable and helped ease so much of the anxiety that naturally comes with an IVF journey.

I would like to say a HUGE thank you to this incredible team. Every single person has brought so much joy, warmth and positivity to my appointments.

A very special thank you to my angel nurses: Stavrula, Kim, Ania, Jenny, Joy, Olivia, Tay, Katie and Kym. Your kindness, patience, reassurance and beautiful energy have meant more to me than you will ever know.

To the wonderful reception team: Jackie, Elliot, Jasper, Mike and Tolu – thank you for always welcoming me with such lovely smiles and making every visit feel special.

And of course, my heartfelt thanks to Dr Javier, Dr Montse and Dr Daniela for your professionalism, care and support throughout this journey.

I know I am still in the process, but I am feeling incredibly positive and grateful to have such an amazing team by my side.

IVF can be an emotional and challenging journey, but having people who genuinely care, make you smile and bring light to your appointments makes such a difference.

I would wholeheartedly recommend Avenue Fertility Clinic to anyone considering starting their IVF journey. You are not just treated as a patient; you are made to feel cared for, supported and valued.

Thank you all for being part of my journey and for bringing so much JOY into it! You are all absolute stars. ❤️✨

Joy and Luisa gave fantastic care during collection process, very attentive and caring.

The best nurses Stavrula,Thank you for all your help and support ,,,, I recommend this clinic

Exceptional care, compassion, and professionalism!

My experience with Avenues IVF Clinic has been truly wonderful. I would especially like to thank Nurse Stavrula and Dr. Dimitrios Psaroudakis for their outstanding care, kindness, and dedication throughout this journey.

From the very first appointment, Nurse Stavrula made me feel comfortable, supported, and understood. Her warmth, patience, and genuine compassion made a real difference, especially during the more emotional moments. She was always available to answer my questions and reassure me whenever I needed it.

Dr. Psaroudakis was equally exceptional. He took the time to listen carefully, understand my individual circumstances, and recommend a personalised treatment approach. His professionalism, expertise, and reassuring manner gave me confidence and helped me feel that I was in safe hands every step of the way.

What truly sets Avenues IVF Clinic apart is the combination of medical expertise, modern treatments, and a team that genuinely cares about its patients. Fertility treatment can be an emotional and challenging experience, and having such compassionate professionals by your side makes an enormous difference.

I am incredibly grateful to Nurse Stavrula and Dr. Psaroudakis for their support, dedication, and the hope they have given me. They are a real credit to the clinic, and I would wholeheartedly recommend Avenues IVF Clinic to anyone considering fertility treatment.

Thank you for making such a personal journey feel a little easier through your kindness, professionalism, and genuine care.

It was a wonderful experience for us. Then staff members (Olivia and Kym) made it very easy and comfortable for us by explaining each and every aspect during the procedure. They Beth were very supportive and helpful to us. We would like to thanks both of them along with whole team to provide us proper guidance and support. Thanks to Olivia and Kym once again. 🙏🙏

Through a very difficult time, the Avenues team have been wonderful. Everyone has been kind, helpful, knowledgable and caring, particularly Stavrula and the rest of the nurse team.

The nurses and consultant were all great. Unfortunately I had a few side effects from the drugs I needed for the egg collection - but the staff were all very reassuring and supportive. They checked on me regularly and addressed each issue with kindness and compassion. Stav in particular checked on me regularly and made sure I had everything I needed to feel better. I am very grateful.

I recently underwent egg collection as part of my egg-freezing journey, and I honestly couldn’t be more impressed with the entire experience.

From the efficiency of the process and the excellent on-site facilities to the warmth, humour and professionalism of the team, everything was handled so smoothly. The team have a wonderful way of making you feel at ease, reassuring you throughout and bringing a sense of lightness to what can be a deeply personal and sometimes overwhelming journey.

Fertility treatment can come with a lot of emotions, so being surrounded by a team who make you feel comfortable, cared for and even happy throughout the process makes such a difference. Knowing you’re in safe, capable hands really does help ease any nerves.

From the initial consultation through to the procedure itself, I felt looked after every step of the way. The whole process felt incredibly well organised, seamless and supportive.

I’m so grateful to the entire team, and I’d especially like to thank Dr Dimitri and the wonderful team who looked after me. Your care, kindness, humour and professionalism made such a positive difference to my experience, and I’m incredibly appreciative of the way you all made me feel.

I’ll be listing the individual team members below, as they each deserve a special mention.
Dr Dimitri, Stravrula, Thay, Fiona, Catherine, Mona, Deborah -Thank you all so much!

Natasha

Such a welcoming experience today for my egg collection. All staff friendly and welcoming making sure I was comfortable and my husband was also looked after. Today is also my birthday so this was also acknowledged and made it very special! Stav is an angel

The nurses Stavrula and Fiona at Avenues are absolutely wonderful and were so supportive throughout my latest treatment and afterwards too. And the rest of the nurses are fantastic too. A really caring team at Avenues that make me feel so looked after and informed about my progress. Lovely doctors who are always happy to answer my questions. Thank you!

An exceptional team who truly care about their patients! I cannot recommend Avenues Fertility enough. Long review but I want to be detailed for those that may be looking to start treatment soon:

From the beginning, the team was transparent about costs, clear about what to expect, and always available to answer questions. We went through their Fair IVF package, which made everything so much easier, particularly having the medication delivered directly to us and having it included in the costs.

My doctor, Dr. Abhijit, was wonderful from our very first consultation. Before we'd even committed to treatment, he took the time to walk us through the process, explain what to expect, and clarify when I'd be seeing him versus another doctor or a nurse, and why. That honesty and transparency really stood out to me. Throughout my treatment, he has continued to be incredibly supportive and caring.

The nursing team has also been fantastic. Whether it may be the scans or the blood draws, they were consistently thorough, kind, and patient.

But what truly blew me away was the care I received on egg retrieval day. It was far more emotional and overwhelming than I'd anticipated, but the care I received that day was extraordinary.

Stavrula, the theatre manager, was an absolute angel. Her warmth and compassion were unlike anything I've experienced in a medical setting. She constantly checked in on me, explained everything, gave me reassuring hugs, and made sure I was comfortable every step of the way. Even after my procedure, when I needed extra time to recover, she never once made me feel rushed. More than anything, it was her genuine kindness and care that stayed with me, and it's one of the things I'll remember most about that entire experience.

Dr. Valentina was also absolutely wonderful. She was the doctor on the day of my egg retrieval and before the procedure, she came to say hello, walked me through the process, and reassured me that everything would be okay.

The anaesthetist was equally fantastic. As this was my first experience with sedation, I was nervous. When I mentioned that my arm was uncomfortable after the IV was placed, he immediately took my concern seriously. Rather than dismissing it because everything looked fine clinically, he reassured me that how I felt was what mattered most and offered to redo it. Such a seemingly small interaction made an enormous difference in how safe and heard I felt.

Because of my PCOS, I experienced more discomfort after the retrieval and needed additional recovery time. The team never rushed me. They continued bringing me tea, water, and food, checking on my pain and providing additional medication and IV fluids when needed. I was given all the time I needed to feel comfortable before leaving.

What touched me even more was that both Stavrula and Dr. Valentina checked in on me after I had gone home. Their care didn't simply end when the procedure was over.

I still have my embryo transfer ahead of me, but I already feel incredibly grateful to have found this team. They have made what can be a difficult and vulnerable experience so much more positive. When you're at the clinic, you see doctors, nurses, and staff running around so busy, but they do it with a smile that just warms the place.

I couldn't be more grateful to be going through this journey with such an incredible team.

All of the nurses are so lovely and kind and make you feel so at ease, thank you to Stavrula, Louisa and the team who have all been amazing throughout 💕💕

Stav was exceptional from start to finish. Nothing was too much trouble, even offering the staff toilet because she thought two minutes was too long for my wife to wait for the patient facilities.

She made what was an incredibly anxious experience so much more bearable through her kindness, compassion and genuine humanity.

A real credit to the team, and someone we won’t forget. Thank you, Stav!

Stav & ellie were honestly everything and more for me during my egg retrieval. As a very nervous patient they made sure i was comfortable and were so kind. It made the biggest difference to me, will forever be grateful

The whole team works seamlessly with professionalism and with warmth. We were very well taken care of Stavroula Naci. Thank you so much

Everyone at the clinic is so kind and friendly. Really put my wife and I at ease. The nurses, Stavrula and Louisa, were extremely reassuring and attentive when my wife had her egg retrieval. Really recommend this clinic.

I can't recommend Avenues highly enough for egg collection. The whole team was warm, reassuring and explained everything clearly, which made a nerve-racking day so much easier. A special thank you to Stavrola, who was outstanding: kind, patient and so caring throughout. A brilliant team who truly look after their patients. 💛

Our experience was great, the whole team was very helpful, explaining the process over and over to make us understand especially Stavrula.

I cannot recommend Stavula highly enough. She is an exceptional nurse who combines professionalism with genuine kindness, compassion and empathy.

Going through fertility treatment can be an emotional and challenging journey, and having someone like Stavula by your side makes an enormous difference. She is incredibly caring, attentive and reassuring, always taking the time to make you feel comfortable, supported and genuinely looked after.

What makes her truly special is not only her expertise, but also the warmth and humanity she brings to her work. I am deeply grateful for everything she has done and would wholeheartedly recommend her to anyone going through fertility treatment.

We visited avenues after seeing numerous instagram influencers use. However lovely it appeared on the surface. It became a nightmare, we lost 3 months, suffered emotional stress, had to self advocate due to poor administration an incompetent financial consultations. We were mislead and mishandled with numerous promises an guarantees which after investigating all were void. We were given bad advice, wrong information often, an although officially complaining we did give them the opportunity to put it right to which they failed. The director promised us our 16k was safe and he would resolve, but indeed he didnt left us in the lurch and kept £500 for blood tests we cannot use as they have wasted the 3 months time span starting, it became a refund with no apology. A huge shame the clinic looked fancy as new, the reception was friendly an i believe they headhunted some good doctors. But with zero faith in there management of us we were mentally struggling to trust them any further. One training error or mistake maybe you can overlook, but over a handful of errors and stuff IVF experts/ directors/ those selling packages promises should know is absolutely alarming, with massive implications. You trust them to be the experts so that you are safe. Unfortunately the promise of fair and transparent pricing was untrue. Guarentees were void. Advice given incorrect, its hard enough putting your body through treatment an praying for a baby but this whole experience left me heartbroken before we even got to try. I thought from what I had seen avenues would be the clinic, now I think its just focused on social media via influencers ensured their looked after and promotions so footflow follows, and forgot all about the management of managing those clients efficiently. We were not on a fair package neither 16k was alot for a below standard service on one round. We were promised 2 to blastocyst which was a lie. Check the t&cs. Heartbroken never got to experience if the doctors I heavily researched where actually any good because Dr Hall was lovely on consultation. We couldn't risk that money with such incompetency and chose to start again and look elsewhere. Miselling and Incorrect information and then the follow ups to complaints often not answered on days promised. Never given a full breakdown of everything included in packages just a receipt and not uploaded on the app.
We are still awaiting a copy to speak to Consumer Protection and HFEA. Weve now potentially lost a 6 month window wasting time here so hence look at everything in detail. GUTTED !!!!