The representative that spoke with me answered all my questions with so much detail and even helped me save money. She really cared about my finances and helped me save. I would def recommend Autopay.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The interaction with Yaritza was very professional and to the point. She was very knowledgeable and helpful. She was pleasant to speak to and promptly actioned my request. I never had any bad experien... Vis mer
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Mariah is a keeper her professionalism speak volumes very communicative even handle the system slow up well walk , talk me through all my questions and concerns . She has had a voice as an Angel . Tha... Vis mer
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Micah deserves recognition for how he handled my car payment situation. From the first interaction, he was kind, patient, and extremely knowledgeable. He didn’t rush me, he didn’t talk down to me, and... Vis mer
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Informasjon om virksomheten
Om AutoPayPlus
Skrevet av virksomheten
AutoPayPlus® helps our members discover Budgeting Done Better™.
We offer a flexible payment schedule that matches your payments to your paycheck.
To pay off your loan even faster, you can easily adjust how much you pay to what best fits your finances.
Established in 2003, AutoPayPlus® has transmitted approximately $5.65 billion safely and securely to over 250,000 satisfied members.
AutoPayPlus
Skrevet av virksomheten
- Budgeting, Done Better.
- Whether your goal is to avoid late payments, protect your credit, or pay off your loan faster, AutoPayPlus® helps you change your life without changing your lifestyle.
Budgeting Done Better
AutoPayPlus can help!
Our Payment Plus Guarantee ensures that your payments are made on time, every time.
Kontaktopplysninger
800 North Magnolia Ave. 12th Floor, 32803, Orlando, USA
- (800) 894-5000
- membersupport@autopayplus.com
- autopayplus.com
4,7
Enestående
7k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra AutoPayPlus
Hello Dennis. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that you consistently receive great service from our team.
We truly appreciate your continued support and thank you for choosing AutoPayPlus as your payment concierge.
Exceptional Customer Service
Steven M. was a tremendous help. Walked me through the process of cancelling my current loan and getting a new one. I originally didn’t realize I could use their services for a bunch of stuff at any time. Love their services and how I can reduce my loan time.
16. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Laurie. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that Steven provided exceptional service and guided you through updating your loan information. We’re also glad you discovered more ways AutoPayPlus can help you manage your payments and potentially shorten your loan term.
We truly appreciate your kind feedback and will be sure to share your recognition with Steven. Thank you for choosing AutoPayPlus as your payment concierge.
Professional service
Professional
Courteous
Timely
Friendly
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Mike. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that you received professional, courteous, and timely service from our team.
We truly appreciate your feedback and thank you for choosing AutoPayPlus as your payment concierge.
Francesca was a joy on a Monday…
Francesca was a joy on a Monday morning. She was very helpful with my questions and assisted me with my portal. She was kind and cheerful. Made a wonderful impression and experience.
13. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Heather. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that Francesca provided such a helpful and positive experience while assisting you with your portal.
We truly appreciate your kind feedback and will be sure to share your recognition with Francesca. Thank you for choosing AutoPayPlus as your payment concierge.
The Biggest scam
The
Worst scam ever .The person never called the appointment did not happen. Once again this is a scam. Do not take any money out of my account. Effective immediately, the car is paid off.
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hi Lynn. Thank you for sharing your feedback. We're sorry to hear about your experience. We'd like the opportunity to look into what happened. Please email your full name and the best phone number to reach you at [Marketing@autopayplus.com](mailto:Marketing@autopayplus.com) so our Senior Director of Operations can review your concerns and contact you directly.
Easy and pleasant to deal with
Easy and pleasant to deal with. Left off 1 star because they took a payment from my account right after loan was paid off. Not sure if it was them, me or my car loan bank that didn't update AutoPayPlus. Assumed bank my loan was with would of notified them. They were easy to schedule a call with and they were in constant contact to be sure I was available for scheduled call. Payment is getting returned and account was closed.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Lisa. Thank you for sharing your experience with AutoPayPlus. We appreciate your feedback and are glad to hear that our team was easy to work with and provided consistent communication throughout the process.
We understand your concerns regarding the payment that occurred after your loan was paid off. AutoPayPlus does not automatically receive notifications from lenders when loans are paid off, which can sometimes result in continued payments unless we are notified directly.
We appreciate your understanding and thank you for choosing AutoPayPlus.
No contact besides an email that told…
No contact besides an email that told me they were closing my account. This was shortly after updating my banking information. Now due to the late notice I'm going to be playing catch-up on my loan because I'm basically a payment behind. Safe yourself the trouble and just work with your lender directly for payments so you don't have to deal with them dropping the ball.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Alex. We sincerely apologize for the frustration and inconvenience you experienced. We take your concerns seriously, and our Senior Director of Operations will review your account as soon as possible to better understand what occurred and identify the source of the issue.
Thank you for bringing this to our attention. We look forward to addressing your concerns and working toward a resolution.
I was not offered a realistic solution…
I was not offered a realistic solution for my issue. I felt like I was being gaslighted. They pulled my payment 2 weeks early and overdrafted my account. I was told they do that to make sure they receive the payment on time. That's bullpuckey. They said it would take 2 weeks to verify the transaction and refund my money. They didn't offer to cover the overdraft fee. I would not recommend this company to my worst enemy.
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hi Howard. Thank you for sharing your feedback. We're sorry to hear you were disappointed with your experience. We take concerns like yours seriously and would like the opportunity to review what occurred. Please email your full name and the best phone number to reach you at [Marketing@autopayplus.com](mailto:Marketing@autopayplus.com) so our Senior Director of Operations can look into this further and contact you directly.
I had a scheduled call they were late…
I had a scheduled call they were late calling and then when I did get call I told her what I was trying to do she put me on hold and came back and said someone will be giving me a call like why the hell call if your not going to be able to help waste of time needless to say I never got a call back
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Leasha. We sincerely apologize for the frustration and inconvenience you experienced. Your experience is not reflective of the level of service we strive to provide, and we understand how disappointing it is when expectations are not met.
We take your concerns seriously, and our Senior Director of Operations will be in touch soon to discuss your experience and work toward a resolution.
Thank you for bringing this to our attention.
Great experience!
Great experience!
Good services, always available to help when I need it.
Very gentle and kindly.
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Iris. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that our team has been there to support you whenever you’ve needed assistance.
We truly appreciate your kind feedback and thank you for choosing AutoPayPlus as your payment concierge.
Carlos was great and friendly
Carlos was great and friendly. Made the process super easy! I dont have anything bad to say about Auto Pay Plus. They've always been so great
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Jackie. Thank you for sharing your experience with AutoPayPlus. We’re thrilled to hear that Carlos made the process easy and provided such friendly service.
We truly appreciate your kind words and will be sure to share your recognition with Carlos. Thank you for choosing AutoPayPlus as your payment concierge.
Great Customer Service
Yaritza was very professional and kind in assisting me. She explained the process and even apologized for any inconvenience my situation caused. She was very helpful and caring .
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Lisa. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that Yaritza provided professional, caring service and took the time to ensure you felt supported throughout the process.
We truly appreciate your kind feedback and will be sure to share your recognition with Yaritza. Thank you for choosing AutoPayPlus as your payment concierge.
Very helpful and knowledgeable
Very helpful and knowledgeable
29. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Alvin. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that you found our team helpful and knowledgeable.
We truly appreciate your feedback and thank you for choosing AutoPayPlus as your payment concierge.
This company is ridiculous
This company is ridiculous. I have auto deductions and they all of a sudden stop and pit my account on hold but they say they “can’t call me” so weeks go by and then I have to schedule a conversation with them. This has happened 3 times in a year. I am switching to a different lender
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Tracie. We sincerely apologize for the frustration and inconvenience you've experienced. We take your concerns seriously, and we're sorry for any communication issues that may have contributed to the situation.
To clarify, AutoPayPlus is a third-party payment management program that works alongside your existing lender to help automate loan payments on a schedule that can align with how you're paid. While we help manage the payment process, we are separate from your lender, and we'd appreciate the opportunity to review your account and address the concerns you've raised.
We have contacted our Senior Director of Operations to personally review your account. You can expect a call from our team soon to discuss your concerns and the options available to help resolve them. To ensure you don't miss our call, we recommend saving our number: (800) 894-5000.
Thank you for your patience. We appreciate the opportunity to address your concerns.
Svar fra AutoPayPlus
Hello Sheryl. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that you received helpful and friendly service from our team.
We truly appreciate your feedback and thank you for choosing AutoPayPlus as your payment concierge.
The agent was excellent
The agent was clear, precise and extremely helpful in getting us set up.
We don’t just feel like a number but a customer.
Excellent!
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Scott. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that our representative provided clear, helpful service and made the setup process a positive one.
We truly appreciate your feedback and thank you for choosing AutoPayPlus as your payment concierge.
yaritza custodio was very helpful and…
yaritza custodio was very helpful and informational with my questions and was ready to help immediately I was very satisfied with his help
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Calvin. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that Yaritza was able to provide helpful information and assist you promptly with your questions.
We truly appreciate your kind feedback and will be sure to share your recognition with Yaritza. Thank you for choosing AutoPayPlus as your payment concierge.
AMAZING !!!
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Kayla. We’re thrilled to know you had such a positive experience with our team and services.
We truly appreciate your support and thank you for choosing AutoPayPlus as your payment concierge.
He was very professional and explained…
He was very professional and explained everything so that I can understand and I enjoyed talking to him
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Diane. Thank you for sharing your experience with AutoPayPlus. We’re delighted to hear that our representative took the time to explain everything clearly and made your experience a positive one.
We truly appreciate your kind feedback. Thank you for choosing AutoPayPlus as your payment concierge.
Excellent customer service
Excellent customer service. Very friendly staff members.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra AutoPayPlus
Hello Felicia. Thank you for sharing your experience with AutoPayPlus. We’re thrilled to hear that you received excellent service from our team.
We truly appreciate your kind words and thank you for choosing AutoPayPlus as your payment concierge.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.