autobutler.co.uk  Anmeldelser 

363
•
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had my car hit within the car park at Tesco, Meadows, went immediately to auto butler where I met David the owner. He couldn’t have been more helpful, checked the damaged, quote was emailed across t... Vis mer

Vurdert til 5 av 5 stjerner

Found a great mechanic using Autobutler; Gavin from Ezee Fit Tyres in Caerphilly CB. Way cheaper than the prices quoted by the main dealer, booked in faster than the main dealer could do it and a... Vis mer

Vurdert til 1 av 5 stjerner

Garage didn't receive my booking request. Having spoke to them they say it happens a lot with autobutler and they're a nightmare to deal with. I contacted auto butler within their opening hours by... Vis mer

Vurdert til 4 av 5 stjerner

Really fast service and came back to me in under twelve hours, but Imost of quotes charged £64 per hour,average which is quite an inflated numberll and creates a " keeping up with the Jones " situati... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Prissammenligningsside
  2. også i
  3. Biltransportservice
  4. Bilverksted

Om autobutler.co.uk

Skrevet av virksomheten

At autobutler.co.uk you can easily get free offers on your next car repair. Let us know what your car needs and you will soon receive multiple offers from garages near you. You can compare and choose what you think is best based on criteria such as distance, rating, prices etc. Compare free offers now.

Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

363 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(363)

1 anmeldelse i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service

25. desember 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thanks Dayle, we appreciate the feedback and are pleased everything went well..

Vurdert til 4 av 5 stjerner

Excellent

Professional services

19. november 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thanks Oz we appreciate the feedback..

Vurdert til 1 av 5 stjerner

My review was deleted at the request of…

My review was deleted at the request of Autobutler, despite being honest and truthful. I am pasting it again as it appears they do not take kindly to any negativity.

"Only two quotes received. Ridiculous prices, more than double of that sought on WhoCanFixMyCar. Terrible experience overall. The strange thing is that one particular garage quoted on both sites. £400 on WhoCanFixMyCar but £800 on AutoButler. How is that possible?"

Should proof be requested, I will copy and paste both quotes by the same garage.

In addition and in an attempt to silence me, they have stop me having access to their site so I could look for the reference number, that way, they could attempt to have it removed again. However, I found it on one of my emails.

17. november 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Hi Christina, we pass the requests to garages to quote on, from memory your request was for paintwork/damage repair. We advise garages to offer a free inspection so an accurate quote can be given when visiting their garage. I do not know why a garage would quote different amounts on different sites. We are now insisting garages do not quote but only use the invite option, that way a quote will always be 100% accurate.

Vurdert til 4 av 5 stjerner

Good experience

Good experience. At the beginning not sure my questions could be answered by other than persons on garae site. I had trouble submitting my review as everytime I put the invoice total in and pressed submit it came back and wouldn't go further.

2. september 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thank you for taking time out to review your experience of us. If you have future problems with the system, please call us free on 0800 0488195 or use the 'Chat with us app on the website.

Vurdert til 5 av 5 stjerner

Excellent service

Really fast service. 3 quotes all for the correct job. Appointed one of them and the job was booked on Saturday for the following Tuesday.
All the work was professionally done in the time they said at the price they quoted
Very pleased

1. september 2019
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Svar fra autobutler.co.uk

Thanks Steve, we appreciate the feedback and are pleased everything went well..

Vurdert til 4 av 5 stjerner

Garage quote

Great help phone manner good and helpful and polite

23. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thank you Gregory, we appreciate the feedback..

Vurdert til 5 av 5 stjerner

Excellent service

11. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thank you for the feedback, we appreciate you taking time out to comment..

Vurdert til 1 av 5 stjerner

Garage wasnt open when I got there I…

Garage wasnt open when I got there I called them and they said there were closed until tuesday. If I had cancelled I would have been charged how unfair is that!? They said they hadn't checked to see if there had been any online bookings. Travelled 30 mins to get to them to find them closed.

10. august 2019
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Svar fra autobutler.co.uk

Hi Hayley, I have tried to contact you, as did the garage! It's very hard to organise things without some level of communication?

Vurdert til 5 av 5 stjerner

New exhaust

All good! No problems.

8. august 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thank you, we appreciate the feed back.

Vurdert til 1 av 5 stjerner

Beyond useless

Useless, three ‘quotes’ for £0 offering for me to take it in to get the actual quotes.

I dont have the time to be driving around aimlessly!

Edit.

Autobutler responded below. Two attempts have been made to remove this review. I have provided trustpilot with the information requested and they have decided the review is authentic.

I did read the garrages offers. It was for me to drive to them where they would then quote for the work.

The whole point of this site seems to be to speed up the process and get three quotes from the comfort of your own home.

With the above in mind what therefore is the point of wasting hours driving around various garages, if I had the time I might have done that initially, as it turns out I obtained quotes from a competitor who could actually quote for the very same work with the very same info in the very same format.

Quite odd that all 3 of your garrages responded in the same manner, That seems unlikely from 3 apparently entirely separate entities.

3. august 2019
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Svar fra autobutler.co.uk

Hi Martyn, it reads like you didn't read the garages offer, had you of done you would be aware we do not allow them to publish a guess price. The way our system works is the quote provided can be locked in by selecting and booking. Had the garage guessed at 100 but then when you booked the real price was 1000 you can imagine your despair! Hence some jobs need to be seen to be priced, then the quote is guaranteed. Its funny that 3 garages were prepared to spend 15 to 30 minutes preparing a quote for you but you didn't want to spend any time visiting them. Perhaps if they charged for their estimate you might respect them more?

Hi Martyn, as there was no correct AB ref we needed to check validity of review!! Most people realise some quote requests need to be seen to receive an accurate quote, I am pleased you found a place that could help you.

Vurdert til 5 av 5 stjerner

1st class service!

1st class service from both the garage and Auto Butler. 5 stars!

12. juni 2019
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Thanks Sammy, we really appreciate you taking time out to review our service.

Vurdert til 5 av 5 stjerner

Great service and so easy to use.

Great service and so easy to use! I had my breaks changed by a local mechanic, he came and picked my car up and also redelivered it.

12. juni 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thanks Ricky for the feedback, I am so glad you found our service useful.

Regards

AutoButler

Vurdert til 5 av 5 stjerner

Brilliant service

Brilliant service, I got my clutch repaired by a local mechanic, he came and picked my car up and also redelivered it. Service from website to finishing my clutch was impeccable I highly recommend.

1. mai 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thank you David, we strife to make every booking as seem less and convenient to the car owner as possible. We really appreciate that you took time out to comment on your experience.

Regards

AutoButler

Vurdert til 5 av 5 stjerner

Excellent

Excellent service provided

24. april 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Hi Sam,
Thank you for the feed back, we appreciate you have taken the time to comment.

Regards

AutoButler

Vurdert til 5 av 5 stjerner

Very pleased

Very pleased. I tried a garage through a different auto agency but was no able to agree a time. I tried autobutler and was able to identify a garage - AWM - who confirmed a suitable time for a cheaper price. I will certainly use autobutler again.

24. april 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thank you Paul for taking time and providing positive feedback

Regards

AutoButler

Vurdert til 5 av 5 stjerner

A very simple, easy to use process

A very simple, easy to process process that enabled me to (a) get a feel for the market rate for the work I wanted doing - replace all four brake discs and pads (b) find another good quality, trusted local garage. Communication with garage was excellent and the garage itself delivered the service for the original price. very happy customer

24. april 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Thank you Rob, I am please your experience went well and thank you for taking time to note your feedback.

Regards

AutoButler

Vurdert til 1 av 5 stjerner

Drove from Brixham to Ottery St Mary…

Drove from Brixham to Ottery St Mary (40 miles each way) for a confirmed appointment today. Got to the garage and was told that they were busy mending their own cars today (Bank Holiday Monday) so wouldn’t be doing the repair that I had booked and had had confirmation of from them.
Autobutler is on answerphone so have had to go home and book through a different agent at a different garage. Ottery Motor Services at Ottery St Mary really didn’t care that I had spent an hour driving there. Whatever you do - do not use the Ottery Motor Services in Ottery St Mary. It will be a waste of your time.

22. april 2019
Anmeldelse skrevet uten oppfordring
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Svar fra autobutler.co.uk

Hi Edward thank you for this feed back of Ottery St Mary, I have held a webinar with them to go over all aspects of booking. In their defence I can see they tried to contact you via the messaging system, to advise they were closed to the public on the bank holiday 22nd April Monday, see copy and paste below.

Ottery Motor Services - Euro Repar
Hi Eddie Sorry for the delay in getting back to you, but we aren't open on Bank holiday but if you would like to book your car in later in the week we will would be happy to help. Kind regards Ian Pearson
18 April 2019 10:35

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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