Excellent customer service and support. I ordered the same coloured gem stone twice by mistake. This was noted by a member of staff who contacted me immediately to rectify my error with minimum fus... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Another five star experience in our long and happy relationship with Auree. I panicked about the colour of the gems received for an important gift, with an impending significant date. Auree rushed me... Vis mer
An absolutely amazing company! I bought several pieces from the Brooklyn range and love them so much I bought more for gifts. Quality is exceptional and the jewellery is stunning. So happy to have dis... Vis mer
Amazing company to deal with. Izzy made my whole buying experience very personal. I wanted a specific bracelet engraving and they even delivered to me by next day delivery to ensure I had the item on... Vis mer
Informasjon om virksomheten
- Smykkeforretning
- også i
- Butikk for motetilbehør
- Gullsmedforretning
- Smykkedesigner
- Smykkegravør
- Smykkegrossist
Om Auree Jewellery
Skrevet av virksomheten
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Free Five Year Guarantee
We are confident of our quality
We are proud to offer a free five year guarantee for all our customers.
We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last.
We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase.
If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.
Kontaktopplysninger
ARC Club, SW18 4HA, London, Storbritannia
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
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Har svart på 66 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great jewellery!
I have bought from Auree quite a few times and always had great service. The jewellery is lovely, well made and a pleasure to wear. I can thoroughly recommend!
8. januar 2025
Svar fra Auree Jewellery
Thanks so much for your lovely words! Auree x
The original order was lost in the…
The original order was lost in the postal process, but Auree completely resolved the problem and when the items arrived we were delighted with the product s. Thank you Catherine at Auree.
17. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Auree Jewellery
We're so happy that we managed to resolve the issue and that you're happy with the jewellery! Thank you for your patience while we looked into everything. Auree x
Just a week later my bracelet broke
Just a week later my bracelet broke, I emailed them about it and never heard back.
23. desember 2024
Very good customer service
Very good customer service. Dealt with my issue speedily and kept me informed of my order.
2. januar 2025
Svar fra Auree Jewellery
So pleased you had a great experience with us! Auree x
Svar fra Auree Jewellery
thanks so much! Glad you love your jewellery. Best, Auree
Was smaller than i thought so returned…
Was smaller than i thought so returned it and didnt get refund? Sent email and not heard anything
16. desember 2024
Svar fra Auree Jewellery
Dear Rhoda, I'm so sorry your initial experience with Auree with less than perfect. However, I am so pleased that our team have now resolved your issue and you have your refund in full. If you ever need to talk to us urgently please do call our office on 020 7993 5548 where you're always get an instant response. Many thanks, Auree
Svar fra Auree Jewellery
We're so pleased you love it! We hope to see you back again soon. Auree x
great jewellery company
great jewellery company. always fast delivery and good communication
11. desember 2024
Svar fra Auree Jewellery
Thank you! Auree x
Beautiful gifts…
You were recommended by a work colleague and I bought 2 bracelets one for my daughter and one for my daughter in law. They loved them as so dainty and beautiful.
9. desember 2024
Svar fra Auree Jewellery
Lovely to hear the gifts were well received and thank you so much for your review. Auree x
Svar fra Auree Jewellery
Thank you! Auree x
Delighted with my first purchase
Beautiful piece of jewellery and efficient service.
19. desember 2024
Svar fra Auree Jewellery
Thank you! We're so pleased you're happy with your jewellery. Auree x
Stunning jewellery
Stunning jewellery. Superb service and fabulous quality. Love my drops!
18. desember 2024
Svar fra Auree Jewellery
Thanks so much for your kind words and we're thrilled you're happy with your purchase! Auree x
Auree is one of my go-to places for…
Auree is one of my go-to places for presents (for others and also for myself!). i know that the quality will be great, the pieces wonderful and the customer service excellent. Thank you Auree!
9. desember 2024
Svar fra Auree Jewellery
Hi Claire, thank you so much for such a kind review. We're so pleased you love the jewellery. Always here for any of your jewellery needs! Best, Auree x
Very pleased
Beautifully made and exactly as advertised. We have purchased from here previously so decided to repeat need we say more. Thank you X
16. desember 2024
Svar fra Auree Jewellery
Thanks so much for your lovely review! Auree x
The platinum Russian wedding ring is…
The platinum Russian wedding ring is beautiful. My husband bought it for my birthday and it was made and delivered in time despite being Xmas. The team were easy to contact and so accommodating to ensuring I had my ring for my special day. Thank you.
17. desember 2024
Svar fra Auree Jewellery
Thanks so much for your kind words and we're thrilled you love your ring. Auree x
Russian wedding ring
Russian wedding ring as a Christmas present.....perfect! Delivered in the time stated. Couldn't ask for more.
3. desember 2024
Svar fra Auree Jewellery
Thank you! We're so pleased the ring was well received. Auree x
Svar fra Auree Jewellery
Thanks so much for your review! Auree x
Great stacking rings.
Have bought all four of the silver Mondello rings over the past 3 months. I stack them together in various combinations of either two or three colours. Love them!! Please do more in silver. Always fast delivery and when I had to return one once, it was super easy.
16. desember 2024
Svar fra Auree Jewellery
We love a stack too! We'll pass your feedback on and are so pleased you're happy with your jewellery. Auree x
Great service and jewellery
Great service and help if needed from Auree. The earrings looked even better in the flesh than the pictures! My wife is very happy with the earrings
16. desember 2024
Svar fra Auree Jewellery
We're thrilled your wife likes the earrings and so appreciate you taking the time to let us know! Auree x
Beautiful blue stone necklace
The stone was beautiful, also the chain. BUT the clasp is very difficult to open!!
28. november 2024
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