Excellent customer service and support. I ordered the same coloured gem stone twice by mistake. This was noted by a member of staff who contacted me immediately to rectify my error with minimum fus... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Another five star experience in our long and happy relationship with Auree. I panicked about the colour of the gems received for an important gift, with an impending significant date. Auree rushed me... Vis mer
An absolutely amazing company! I bought several pieces from the Brooklyn range and love them so much I bought more for gifts. Quality is exceptional and the jewellery is stunning. So happy to have dis... Vis mer
Amazing company to deal with. Izzy made my whole buying experience very personal. I wanted a specific bracelet engraving and they even delivered to me by next day delivery to ensure I had the item on... Vis mer
Informasjon om virksomheten
- Smykkeforretning
- også i
- Butikk for motetilbehør
- Gullsmedforretning
- Smykkedesigner
- Smykkegravør
- Smykkegrossist
Om Auree Jewellery
Skrevet av virksomheten
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Free Five Year Guarantee
We are confident of our quality
We are proud to offer a free five year guarantee for all our customers.
We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last.
We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase.
If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.
Kontaktopplysninger
ARC Club, SW18 4HA, London, Storbritannia
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
4,9
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 66 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
Great service, rushed service when I needed a ring on short notice. Highly recommend!
30. mars 2026
A rarity in modern times
The customer service provided by this company is exceptional. Buy with confidence in the knowledge that everything will be dealt with promptly and without issue. Buying from AUREE really demonstrates the benefits of purchasing from a small business with a personal touch. Highly recommended.
16. april 2026
Anmeldelse skrevet uten oppfordring
I loved the great quality of this…
I loved the great quality of this jewelry. It was given as birthday presents for my granddaughters. I will be buying from this company again.
20. mars 2026
Sofia silver necklace
Sofia silver necklace
And Beautiful necklace arrived under 24 hours after I ordered it by standard delivery! Wonderful service from Auree as always. I have bought quite a few pieces from them over the years for my daughters and myself and have always been very happy with the quality of the jewellery and the helpfulness of everyone at Auree.
26. mars 2026
Amazing customer service and products.
30. mars 2026
Anmeldelse skrevet uten oppfordring
Unfortunately my bracelet broke but the…
Unfortunately my bracelet broke but the customer service was incredible and I had a new one sent out to me within two days of contacting them! Amazing customer services! Will 100% buy from them again!
25. mars 2026
Anmeldelse skrevet uten oppfordring
The bracelet was lovely albeit a little…
The bracelet was lovely albeit a little tight on my wife's wrist.
I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was back in a few days!
My only comment being it might be a good idea to give size options so that people can choose a longer bracelet in necessary.
18. februar 2026
This company has truly excellent…
This company has truly excellent customer service. Fast delivery and so responsive when you contact them.
10. februar 2026
Svar fra Auree Jewellery
So pleased you love your Auree Jewellery, we hope to see you back again soon! Best, Auree
Great jewellery
I love Auree jewellery. It’s great quality and stands up to the test of time.
23. februar 2026
Svar fra Auree Jewellery
Thank you so much for your kind words, really does mean a lot! Best Auree
Excellent customer service
Excellent customer service, quick response and very helpful.
5. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Auree Jewellery
So glad we were here to help! As a small team that really means a lot. Best, Auree
Ordering very efficient
Ordering very efficient. But necklace received was much smaller and thinner than shown.
27. januar 2026
Svar fra Auree Jewellery
Dear Joan, we are so pleased to be able to help you over email regarding the chain you ordered not being what you expected. The nature of selling online means it can be hard to represent size and scale and so we have three photographs and always offer a 100 days free return. If there is anything further we can do to help, please do not hesitate to get back in touch via email. Best, Auree
I've bought several items from Auree…
I've bought several items from Auree and have not been disappointed with any of my purchases. Items are beautifully made and customer service is excellent.
29. januar 2026
Svar fra Auree Jewellery
Thank you so much for your kind words - as a small team it really means a lot! Besrt Auree x
Very beautiful ring at a wonderful…
Very beautiful ring at a wonderful price. Prompt deliver and follow up messages. Excellent customer service as always.
23. januar 2026
Svar fra Auree Jewellery
So pleased you love your ring! We're always here to help, so I'm glad you had such a wonderful experience. We hope to see you again soon! Best, Auree x
A great experience!
I am so delighted with the 2 bracelets I bought online. They arrived very quickly, were beautifully packaged & I think they are even more beautiful than I was expecting them to be.
Thank you Auree for such a great online shopping experience!
23. januar 2026
Svar fra Auree Jewellery
You are most welcome! We're so pleased you love your bracelets, and as a small team your kind words really do mean the world. Thanks so much and we hope to see you back again soon. Best Auree x
I am really pleased with my lovely…
Edit added 11th March: the lovely people at Auree have now added an extender and a new larger clasp for me. Their very personal customer service is second to none. Thank you.🙏🏼
…….
I am really pleased with my lovely Topaz bracelet which matches other jewellery I have. It was beautifully packaged and arrived very quickly. My only slight disappointment is that it isn’t a bit longer as I would like to have a little dangly bit of chain after the clasp. The clasp was also very fiddly to do up so I am leaving it on all the time.
21. januar 2026
Svar fra Auree Jewellery
Hi Sue, Blue Topaz is one of our favourite stones too! Sorry you're finding the clasp tricky, we can always add an extender or change the clasp if it's causing you too much discomfort. Simply drop us an email at contact@aureejewellery.com for further help. thanks so much, Auree x
Svar fra Auree Jewellery
So pleased! Hope to see you again soon! Best, Auree x
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