Audika - Plymouth Anmeldelser 

I booked a hearing appointment with my local Hidden Hearing centre in Plymouth. I attended today and was seen by the shop Manager. She was very well presented, took time to tell me she had worked for the company for 15 years, the last 10 as shop manager. She put me at ease with her composure and experience as well as cleanliness of both the premises and herself. She explained how she would conduct the examination and went into more detail at each part.

This was very reassuring for me.

She even showed me the inside of each ear - one was partially blocked with wax and the other, slightly red as I had been suffeting with slight earache prior to my visit.

I was able to purchsed a small phial of olive oil with a mist pump at right angles, which was easy to use and assist with loosening the wax. It was £6 and I used it straight after leaving.

I was also given a printout of my results and my GP notified re the earache. I have had NHS hearing tests in the past but this one had more aspects of information for me and also to takeaway, as well as seeing inside my own ears - amazing!

100% service,
cleanliness,
explanations and
very professional.

I was even given a fresh cup of tea on arrival by the equally well-presented Receptionist - nice touch on a cold day.

No hard selling which I had at another major High Street chemist where I had a hearing test some 4-5 years ago and I was assured then that I needed hearing aids!?.

I highly recommend Hidden Hearing.

Very welcoming and friendly!
Was offered a lovely cup of coffee on arrival :)
Everything was explained carefully and attentively.
Would 100% recommend. Excellent service!

I was able to get an appointment at short notice and the service was thorough, efficient and well explained

Very good at what they do, I highly recommend them.

Great reception from all staff. Friendly advice on all aspects of the work carried out.

Hidden hearing is a new experience for me, they have recently taken over my previous provider hearbase, I had my first consultation today with Emma Rooms and it was a breath of fresh air. I have suffered from hearing loss all my adult life as a consequence of an infection in my left ear. Nothing was too much trouble for her to explain adjustments needed on my hearing aids. The hearing test was the most comprehensive one I have ever had. Her explanation on new technology was first class.

Lost an earring aid dome in my ear - Quickly seen and dealt with by Heather at the Plymouth branch - Thank you

Been before and overtime they are professional and extremely friendly and helpful
Very much recommend them

Procedure for tests fully explained.
Results of test fully explained and what action was needed to be taken
Asked if I needed to question as to where my hearing level was and as to what action and adjustment needed to be taken to bring my hearing to an acceptable level
Examination took place in a manner which made it easy for me to understand,
Follow up procedure explained

Very thorough, in every aspect with explanations all the way through

As always Heather is always professional and explains everything.
Jane handles all the appointments and again nothing is ever any trouble.
This duo really do work well together and create a very good experience.
Keep up the good work Ladies!!

Very helpful and attentive and nothing is too much trouble. Recommend them to anyone. Heather and Jane are very good and helpful

Got an appointment within 48 hours of asking. Very professional service received. Positive outcome from visit

I felt at ease. every stage of the test was explained.I was just astounded by the high cost.

I had an excellent audiologist, Emma, she is very knowledgeable and pleasant.

very friendly and very patient

Amy is an excellent audiologist and professional. Appreciate her expertise.

Very welcoming staff. Friendly and efficient

Easy to book an appointment online and very welcoming when we went in. Suzanna was lovely and really put us at ease. I would definitely recommend them

Great service from Jane, the receptionist to Heather, the audiologist. Heather is very knowledgeable and has a lovely personality. Cannot say enough good things about the experience, oh and the hearing aids are great as well
- thank you.