I had the best hearing test i have ever had. It was very well put over on my condition and very well conducted and informative. The gentle man who did my test was very thorough and very knowledgeabl... Vis mer
Beliggenhet
Bytt filialNovello House, 11 Cathedral Road, CF11 9HA CARDIFF, Glamorgan, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Service of my existing hearing aid was completed by Ffion ( supply audiologist from Llanelli ) carefully using new domes and microphones. Tested both my ears for wax and used sound box for my ears , S... Vis mer
Hidden Hearing is great. The staff are friendly and always helpful and professional. Their aim is to ensure you get the best from your Hearing aids and their support package is excellent. They don't m... Vis mer
Great service, hearing test was very thorough, and comprehensive. Appointments made at convenient locations for parking, also for public transport, so very easily accessible. The testing lasts appr... Vis mer
Kontaktopplysninger
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, Storbritannia
- 02920 828220
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Made to feel welcome upon arrival and…
Made to feel welcome upon arrival and the person dealing with my review listened to my concerns especially the ability to hear conversations in loud environments. He did a very thorough hearing assessment and adjusted my hearing aids to cut out the background noise in restaurants for example.
it was my first visit to hidden hearing…
it was my first visit to hidden hearing in cardiff and i found them all very friendly and very professional and very helpful nothing was to much trouble i would definately be returning if i need to brilliant service.
Pleasant experience & thorough test
I had a thorough hearing test that was free. The premises in Neath (not Cardiff......but no location for Neath) were very pleasant, more like a pampering spa setting than a medical establishment and the specialist I saw was kind and professional.
A trusting group
A trusting group. Fast and efficient service. Great products to meet your need. Very pleased.
I Great service for over 10 Yearshave been with them for over 10 years…
I have been with them for over 10 years and have had excellence in service and quality of product throughout.
Particularly from David and Jamie
amazing service
Jamie was amazing with my mother,it was her 1st visit and walked away with hearing aides that she can actually hear more with there aides than she has with any other hearing aides over the year,he was amazing very friendly and took time to understand my mothers needs and the receptionist was so friendly put my mother at ease straight away I would recommend anyone with hearing loss to visit the Cardiff hidden hearing as we have had many years of paying for hearing aides with the genral high street brand's but never had any real results,but with hidden hearing straight away my mother could hear a pin drop and it's been quite scary hearing noises she hasn't been able to hear for many years with the other hearing aides ,as a family is has made such a difference ,mainly to my mother quality of life and to the our lives with the frustration of having to shout & repeat everthing for her to hear us now we talk so quiet as she says we are shouting when talking at a normal leval absolutely amazing result in 1 visit we cant thank Jammie enough .
The after care is very important and…
The after care is very important and very helpful, they are very patient and helpful
Friendly and expert service.
Wax removal.
Very efficient. Helpful.
An experience NOT to be nervous about. Quick.painless
Brilliant
Brilliant, really felt as if every possible test on hearing was carried out.
Highly recommend
Staff are always polite and hearing specialist are informative and helpful.
HEARING TEST
THE HEARING TEST I HAD WAS VERY INFORMATIVE AND TAZ WAS EXTREMELY HELPFUL AND PROFESSIONAL.
STAFF MEMBER(NICOLA) WAS…
STAFF MEMBER(NICOLA) WAS EFFICIENT,FRIENDLY AND VERY KNOWLEDGABLE.HIGHLY RECOMMEND HER FOR HER EFFORT
Friendly staff
Excellent service, with empathy
I have had hearing problems for years and sadly you learn to live with it, not anymore , I saw an advert for a free hearing check, duly booked, met Martyn the Audiologist and my journey back to hearing again began, unfortunately for me my ears were in a bad way, the right one was completely blocked, Martyn informed that in order to do the test that had to be sorted, he has worked with me every step of the way. The hearing aids I now have are comfortable and discreet. One example, we had a new kitchen fitted four years ago and I didn't know my fridge had a door alarm until a couple of weeks ago, thank you Martyn for giving me back my hearing.Thank you hidden hearing, I would highly recommend this company.
Jamie was extremely helpful and made me…
Jamie was extremely helpful and made me feel at ease. He tested my hearing thoroughly and was able to show me my results and explain any changes from last year.
He gave me healpful advice as to when I should consider upgrading my hearing aids and the improvements to my hearing experience this could make.
The receptionist was also friendly, helpful and efficent.
Overall my visit was a great, helpful experience
Hidden Hearing provided an all-round superb service. Everyone was really helpful and…
We were greeted with a friendly smile and didn't have wait at all. The audiologist was patient and understanding and did a thorough examination-nothing was too much trouble. Altogether a very positive experience.
Thank you
Great service
Great service, hearing test was very thorough, and comprehensive. Appointments made at convenient locations for parking, also for public transport, so very easily accessible. The testing lasts approx. 45mins, with access to try on the same premises before you buy.
The only reason for the 4 stars being the price, at £3,200 it is very pricey, and that is not the top price by any means. The next step up being another £800. Specsavers in comparison was £1000 for a similar product, but not as good service.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.





