Aubin & Wills Anmeldelser 

111
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The shop assistants were really helpful. They made us feel that nothing was too much trouble. The products were beautifully displayed and the shop has a nice atmosphere. Very pleased that we managed t... Vis mer

Vurdert til 5 av 5 stjerner

Last week, I bought my third suit. At the moment fully satisfied. I went to the Carnaby Street shop - superb service. On a slightly different note, I bought two pairs of cord trousers a couple of... Vis mer

Vurdert til 3 av 5 stjerner

Initially I placed my order and had to wait for over a week and not hearing anything about delivery. I had to call the London store. After this point, my customer service experience was 110% !... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I bought a linen shirt in late May 2026. Although I've worn it a lot because it's been very comfortable in the hot weather, I did take care of the shirt as per the care instructions that came with it... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Klesbutikk
  2. også i
  3. Herreklesbutikk

Skrevet av virksomheten

Aubin is a celebration of Britishness, authenticity and longevity. By creating better, we encourage intelligent choices around sustainability, promoting a message of quality above quantity. We’re challenging the addiction to discount and throwaway fashion. The latest season, fads and fashions don’t interest us. We’re driven by quality, personal style and independent thinking. “ABOVE ALL ELSE, WE BELIEVE THAT BETTER IS GREATER THAN MORE”


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

111 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(111)

94 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Two T-Shirts for £55. Great quality and speedy delivery.

Purchased two T-shirts for £55. Standard delivery took two days. They arrived nicely packaged. Quality is fantastic, though value for money would not be there if the offer of two for £55 was not on. My chest size is 36, and the XS fits great around the shoulders, but perhaps just a little long under the tummy.

22. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Second to none!

I’d never heard of Aubin before receiving any items from them; I purchased 2, Vestry relaxed crews, purely from the look of the colours and the fact that the material was 100% organic cotton.
I’m incredibly glad I did so….. the colours are amazing, in which garment dyed, and this gives an almost worn look in the best possible way. I like that the colours seem to rotate on the website every so often aswell; makes them feel more unique and allows for versatility.
The material itself is very soft and I can tell will hold up.
The brand seems that it has great history, and I can only say good things about my experience with them.
Highly recommend.

8. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Sadly not impressed with the merino sweater

I bought a fine merino sweater for my husband. In our opinion, it pilled very badly. Aubin took it back and sent a replacement, unfortunately not in the same colour as it was out of stock by then. The next one has done the same, they sent a comb this time and said the pilling was ‘normal’ and, as suggested, I have now washed it to see if that improves the wool. I now notice the stitching at the neck is coming unravelled.
We are not impressed and will not be buying sweaters from them again.

1. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Aubin & Wills

Svar fra Aubin & Wills

Hi Shelley,

Thank you for taking the time to leave us a review. I would like to apologise for the quality issues you have experienced whilst shopping with us at Aubin.

At Aubin we love to use natural fibres to create ranges with real integrity. Natural fibres like wool pill, no matter how well spun or knitted. This is the nature of the yarn and largely unavoidable but there are a few simple things you can do to reduce pilling and to remove the fibre bobbles.

Pilling occurs when fibres stretch and break as a result of friction, either from wear or washing. Garments rub against each other when you’re wearing them and against each other during a washing process. The areas worst-hit by pilling are the parts of clothing that receive the most abrasion in day-to-day wear, such as the underarm area and the side of jumpers and cardigans.

We recommend that you handwash all your knitwear, this reduces the friction that a machine would create. Use a wool detergent instead of your usual detergent, again this has been designed to care for your woollen garments.

If pilling does occur it is easily removed by using a wool comb or Velcro brush and use this to gently remove bobbles that may build up over time.

I would love to put things right with you. Please drop me an email at info@aubinandwills.com or alternatively on 02072879344.

Looking forward to hearing from you soon.

Kind regards,

Josh

Aubin Customer Care

Vurdert til 5 av 5 stjerner

Quality

Had never heard of this brand until recently, when I received a parka jacket as a gift and the quality is really second to none. A jacket that says waterproof and is actually waterproof, I've now purchased other items jumpers and T's that have the same quality feel.

10. desember 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Quality issues - resolved

I bought an Eastoft sweat shirt from John Lewis. At first I loved the feel and fit of the garment, however within a couple of weeks 3 or 4 small holes appeared on the sleeve. I still have the top and now 4 months or so in there are 10 or more holes. It is almost as if it is being eaten away but no issues with moths and any other garments.

***Update***
Following the response from Aubin below, I contacted customer services and they have been brilliant. I have sent my original purchase back for investigation and have been offered a replacement garment which I am expecting shortly.

Things do go wrong and the measure of a company is how they are put right. Aubin have been brilliant in this respect.

28. august 2022
Anmeldelse skrevet uten oppfordring
Logoen til Aubin & Wills

Svar fra Aubin & Wills

Hi David,

Thanks for getting in touch. Firstly I'd like to express how sorry I am that this has happened to your product.

At Aubin we pride ourselves in creating clothing that is second to none. Our manufacturers are people we know well and trust to make the highest quality products. We take time to understand who is best positioned to make each individual product, ensuring that we only work with experts. Our philosophy is more about how products are made and not about where they are made.

I would really like to investigate this further for you. If you could please drop me an email at info@aubinandwills.com with any pictures you have of the product I'd be truly grateful.

Kind regards,

Josh
Aubin Customer Care

Vurdert til 2 av 5 stjerner

Aubin Keelby Short..........Quality Concern

In the last few months i have bought T shirts. socks, a sweat shirt, hoody and shorts.
The quality of the all garments except the shorts has lived up to promise........"SECOND TO NONE" etc.
Two pairs of Keelby shorts purchased (£69 ech) and both are poorly manufactured with flimsy stitching on the seams which has just unravelled resulting in large holes and fraying. Shorts have been returned and replaced, organised by NEXT customer care team, with same issues arising. The shorts have lasted 2/3 weeks. Disappointing experience from a brand that positions itself up there with the very best.

14. juli 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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