If I could I would give 10 stars. I was gifted some jewellery that wasn't quite my taste in colour but I loved the design. I didn't want to upset the sender so contacted Atlas of Dreams directly. They... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I had a pair of earrings delivered but on delivery they were broken. I contacted customer services and although we had problem with our emails, evently I messaged through Facebook messenger (they do r... Vis mer
I was really impressed with my shopping experience with this brand. I absolutely love the product offering its unique and has charm. The on-site incentives were fantastic and I received 2 free items a... Vis mer
They are beautiful earrings, however I ordered three pairs and wanted to return one as I did not like it as much as the others, as they are still quite expensive, but was refused for hygiene reasons e... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 30 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Over the moon….
My first order went missing… Royal Mail lost it.
Andrea the owner contacted me straight away when I raised it.
I was very impressed.
My order arrived to day and it is amazing… I am over the moon with it and have already reordered some items.
Well made, quirky and beautiful jewellery.
Beautiful earrings
Beautiful earrings, really unique and elegant. Great customer service too. I had lost an earring and the team were so helpful, it was much appreciated.
Beautiful jewellery
I snapped up some of their beautiful items which were in the sale. I also couldn’t believe it when I got some freebies too (all gorgeous). The ordering was so easy, postage was seamless and the packaging beautiful. It felt like getting a box of treasures. I’ll definitely be coming back for family and friends with the odd one for me here and there. So glad I came across them and I can’t wait to visit the shop in Chester.
Beautiful earrings with fast delivery…
Beautiful earrings with fast delivery and beautifully packaged 💕
When I reached out what a super quick and customer friendly experience and response I had which is fabulous x will definitely be buying more earrings from you in the future x thank you Heledd x
Best wishes
Emma
Excellent customer service and prompt…
Excellent customer service and prompt responses.
The jewellery is beautiful and great value for money
Perfect gift 🎁
Delivery was quick and these items were nicely packaged, I ordered two pairs of earrings. They would make a lovely gift. I did have some issues with my order and with contacting them but once I got a reply they were very keen to resolve my issues above and beyond my expectations.
Uniquely designed jewellery
Great location in Chester. A small shop with uniquely designed jewellery. Very friendly staff who went out of their way to accommodate us in the purchases we made. I would definitely recommend a visit and we will be back.
Unfortunately I had to make a return
Unfortunately I had to make a return . It was difficult making contact via instagram or website contact form but, once contact had been made via Facebook I was really pleased with how my return was processed and the communications- thank you
Beautiful shop in watergate street
Beautiful shop in watergate street a right treat in Chester….fantastic and helpful staff who resolved issue straight away and organised a replacement for the following day. Andrea you should be very proud if your staff well done 👏👏👏👏
Not very comfortable and tricky to remove
Delivery was really fast and the earrings came beautifully packaged. Unfortunately the earrings are not very comfortable. They're hard to remove and at one point I was worried they would actually be stuck in my ears! They look okay, but the materials used to make them appear quite cheap. I got them on sale, and they are fairly pretty for the price, but I'm not sure I'll wear them again just because they feel so weird to put in and out!
Absolutely stunning designs and…
Absolutely stunning designs and craftsmanship. Their customer service is also outstanding. Thankyou so much.
Gorgeous jewellery
Gorgeous jewellery, great price and fabulous customer service. 100% will purchase again. Thank you.
Gorgeous
These earrings are gorgeous!! Great quality and came super fast, really impressed & will definatley be ordering again
First class products and customer service
This is my second purchase from this company and the quality and design of their jewellery is brilliant. Their customer service is also 5 star as I had a query with one item and they responded super quickly and sorted out my issue within a day. A very happy customer and I will be returning x
Treasure trove
I visited yesterday, the shop was a treasure trove full of beautiful pieces of jewellery. I especially liked the pull though earrings! I told the lovely shop assistant that I have been following Atlas of dreams for a while and finally paid a visit yesterday and told her a story:
I have been looking for a pair of pull through earrings for a while! I remember sitting on my aunties knee when I was a little girl. I remember her wearing pull through earrings and she allowed me to pull them through her ears over and over. Touch holds a memory and I treasure that memory as she passed away last month. I now have my very own pair of pull through earrings and I will think of her when I put them in.
Thankyou I will visit again next time I'm in Chester
Cheap tat
Impulse buy after seeing lots of ads on Facebook. I should have known better, items are affordable and looked lovely. Delivery is extremely slow even although it stated Royal Mail 24/48. I had to contact after 10 days as I’d ordered for a birthday gift. They advised they would despatch Monday of the following week, that never happened and they didn’t arrive in time for gifting. When they eventually arrived, I’d ordered the star bracelet and it is lovely and fair price. However I ordered two magnetic heart necklaces in the gold colour both were very tarnished. I bought a gold polishing cloth but that didn’t shine them up much better, but as they weren’t expensive I gave one to my daughter she opened the box and separated the hearts and one of the magnets came away from one side of the heart. I did contact and they were polite and courteous and told me I could return and once they recieve as they’re not of the quality described I would recieve a refund with the postal cost. To be honest as this point I’d have the hassle of returning for £16. So I just gave my daughter the necklace that wasn’t broken but does look tarnished she’s only 13 so none the wiser but I’d never shop here again or recommend either!
I was lucky enough to receive a pair of…
I was lucky enough to receive a pair of earrings earlier this year. I now have a beautiful black stone ring. Atlas of Dreams is a wonderful jewellery shop. Beautifully crafted pieces. You really do have a fantastic thing going here. I will be back to purchase more. Many thanks, Jane.
I’ve absolutely adored this shop ever…
I’ve absolutely adored this shop ever since I found them on Instagram. Earlier this year, we visited their shop in Chester and it is truly magical ✨ I have so many pieces from their collections - right now my favs are the ginkgo leaf chain earrings, the Starjoy necklace, and the Patricia statement ring. The best parts of this jewelry (other than the gorgeous magical designs) are they don’t tarnish, the prices are great, and the packaging is so special. You can really see the heart and care they put into every piece. Highly recommend supporting this small business ☀️☀️☀️☀️☀️
Just gorgeous.
This is such a lovely brand! There are few sites that provide the offers that they do, and their designs are stunning. I've ordered several times from them and I get complemented any time I wear the chain earrings or any other pieces. There was an occasion when the wrong item was delivered but it was all rectified quickly. This is a small brand that has had a big following and they're learning as they go, and they will always have my business. Happy 3rd birthday Atlas team! x
Absolutely exquisite jewellery
Absolutely exquisite jewellery, well worth a little wait during the Easter Sale.
Would recommend to anyone and already have when I've received compliments:)
Thank you ❤️
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