They have a policy of double charging and then hiding behind saying it’s the bank and it’s in the terms and conditions that it takes 14 business days to return - I work in finance and this is ridi... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
27.06.2024 - 01.07.2024 Absolutely brilliant hotel. From a smooth check in and check out process to cleanliness, spacious rooms and excellent customer service from staff. The water park is comp... Vis mer
Absolutely exquisite and amazing hotel and holiday stay. The staff are so attentive and hospitable, nothing is too much trouble, they go above and beyond, which makes your holiday stay special. We boo... Vis mer
The security staff was insulting. I went there on an invitation from Microsoft for an event. When I reached the entrance, the security staff waved at me as if I was a no-one and uninvited guest, and w... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Book suites, rooms, and restaurants with excellent amenities in this 5-star Dubai hotel. Enjoy your day with Aquaventure Waterpark and The Lost Chambers Aquarium. We have many exciting recreational activities. Explore them all!
Kontaktopplysninger
Crescent Road, Dubai, De Forente Arabiske Emirater
- atlantisthepalm.com
2,4
Under middels
62 anmeldelser
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Overpriced comparing to service
Great things to do. Like good restaurants and waterpark. Also you have 2 pools. Only one closes a bit early. Reception made mistakes with check-in. They gave me wrong information. Also i find it overpriced for the service they give. One room had no mini-bar and the other had a half full mini bar.
7. januar 2021
Anmeldelse skrevet uten oppfordring
Stayed there twice about 4 years ago…
Stayed there twice about 4 years ago and went last may for my partners birthday and my 2 year old child so obviously I enjoyed it the first time this time I took my partner and child to share the great experience I had but unfortunately the standards had dropped they wouldn’t let me open mini bar for some reason as they time before they did then apologised then put some money on my credit so I though fair enough next day thought I had some credit so had some food then said add the bill to my room as I have credit but got declined so felt very embarrassed had to go back sort that out and the wait is ok once but had to go again , they apologised again . The next day my family come to see me to take me out so he come up to my room for a bit and it was Ramadan time so we didn’t stay long as we had to break our fast so we lift to break it outside but when we went downstairs the gentleman could locate the car so they kept passing the tick around for a while they didn’t have a clue where they parked the car as we waited about an hour they finally found as we was starving to break our fast . The next Day I took time out my holiday to approached the manager cause someone said they get back to me about misplacing the car but didn’t , I was really upset but he’s name was Daniel and he really looked in to things and made last 2 days feel comfortable, I’ve just booked again for 2 weeks in September for my birthday and had another child so it will be her birthday too the only reason I booked is because of my first experience . Hopefully it will be better
1. mars 2020
Anmeldelse skrevet uten oppfordring
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