astaresort.com Anmeldelser 

17
TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

17 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(17)

2 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Absolutely amazing

Absolutely amazing! The team went above and beyond to make sure I felt valued and looked after . The customer service was exceptional. Friendly, genuine, and incredibly attentive. The quality of the clothing is stunning, and you can tell there’s real care put into every detail. I can’t recommend this fashion business highly enough, truly five-star service and style!

1. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra astaresort.com

Thank you so much for this — it means a lot to hear our team made you feel so looked after, and that the care in every piece came through. We can't wait to welcome you back.
— The Asta Resort Team

Vurdert til 5 av 5 stjerner

Great customer service

My order was delayed, but their customer service team responded swiftly and helped me find a solution that worked for me so I really appreciate their teamwork really hard to make sure that their customers are happy

3. september 2025
Vurdert til 5 av 5 stjerner

Great brand with good product but it’s…

Great brand with good product but it’s hard to find a brand now a days with good customer service. And asta resort has it all!

10. juli 2025
Anmeldelse skrevet uten oppfordring
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Svar fra astaresort.com

Thank you for your patience and for sharing this — we're so glad the team could find a solution that worked for you. We really appreciate you taking the time to let us know.
— The Asta Resort Team

Vurdert til 5 av 5 stjerner

Amazing Customer Service!

Amazing Customer Service!! There was an issue with a bikini i purchased from ASTA but Thalia was estemely helpful and quickly fixed the issue. I would definitely buy from them again.

4. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thalia was so helpful!

Thalia was so helpful! I ordered a dress for my birthday and it came with a pull on the front as well as a small hole. She got back to me right away and helped me with an exchange! I’ll definitely shop here again after having such a great experience with her.

21. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thalia is super helpful

I purchased a size too small and Thalia was very quick in replying to me and assisting me with getting the right size. Her helpfulness will make me shop here again!

24. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra astaresort.com

Thank you so much for your wonderful review! We’re thrilled to hear that our assistance has given you confidence in shopping with us again. We’re always here to ensure you have the best shopping experience possible, and we look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

I bought my girlfriend a size too big…

I bought my girlfriend a size too big for Christmas and had purchased the dress well outside there return policy dates. I emailed and asked if there was anything I could do and they were very kind enough to give me store credit. I would definitely purchase from them again, seem like a great team that work there.

27. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra astaresort.com

Thank you so much for your wonderful feedback! We strive to go above and beyond to ensure our customers are happy, and it’s wonderful to know that we could make that happen for you. Your support means so much to us, and we’re excited to hear you'll be shopping with us again!

Vurdert til 5 av 5 stjerner

Customer service was very polite and…

Customer service was very polite and response. The products are super beautiful but definitely delicate. The shipping was standard, I received it about 7 days after ordering my items. On the website it states they don’t offer refunds just store credit which is true. I had to return an item and they worked with me to make sure I was happy and I definitely am!

25. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra astaresort.com

Thank you for sharing your experience! We're delighted you found our customer service helpful and love our products. Your understanding of our policy is greatly appreciated, and we look forward to serving you again!

Vurdert til 1 av 5 stjerner

They never refund your Money!!!!!

I sent my package back 2 months ago, still haven't got my money back. have heard nothing from them and have contacted them on both email and instagram without success. would never recommend anyone to shop there. worst service!

15. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra astaresort.com

Thank you for your feedback however I am unable to find any emails regarding your order. I can see we have issued a refund 2 months ago via Gift card. Please reach out to us directly at concierge@astaresort.com.

Thank you,
Asta Concierge.




Vurdert til 5 av 5 stjerner

Will be ordering again!

I recently purchased a few clothing items and swimwear from Asta Resort. The quality is really great, and the packaging was so nice—it felt like unwrapping Christmas presents! I was especially happy with the sequin knit styles, they're so unique. I’m usually cautious with sequins because they can be itchy, but these are soft and comfortable, and fit me perfectly. Can't wait to wear!

27. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra astaresort.com

Thanks so much for your great review. We are thrilled to hear you had a great experience with us and your feedback means a lot to our team. So happy you love your Asta pieces!

Vurdert til 1 av 5 stjerner

I have been very unhappy with my experience No STARS

I have been very unhappy with my purchases on ASTA Reaorts online purchases. Having paid 1 thousand dollars to date for a skirt and top we still have not received the top despite saying delivered, they told us our problem and contact UPS. They only send credits and not refunds despite very expensive products and I believe they spam some deliveries as we have never had an issue before. I not only won’t recommend the company as a reputable email shopping experience, I have contacted American Ezpress to dispute the charges. Terrible service. Not worth price or time.

20. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra astaresort.com

Thank you for sharing your feedback. We are really sorry to hear about your stolen package and we understand how disappointing this can be. We do recommend customers opt in for Route package protection for this reason. We did reach out to you in an attempt to make this right but we have not had a response to our most recent email. Please reach out to concierge@astaresort.com.

Vurdert til 1 av 5 stjerner

I am writing this review about their support experience

I am writing this review about their customer service not their clothing. Their clothes are gorgeous. I’ve bought quite a few items however their customer support is non existent. I am a big time shopper of Staud, Aritzia, Cult Gaia, etc and always hear back quickly and promptly. I have been waiting to hear back for 10 days about an item I purchased and they still haven’t responded. Their autoresponder said responses are 24-48 days, I’ve followed up multiple times and I’m still being ignored. It’s so disappointing because I love their clothes but I will not continue to shop there because this experience has been so frustrating. I work in e-commerce as well. They should know better.

1. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My item came with a massive hole in the…

My item came with a massive hole in the back of the dress. DONT think the item was quality assessed. The seam is also completely falling out. Really bad quality and customer service hasn’t responded to me since questioning this.

30. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Buyer beware…

Buyer beware...their site said allow 5 days for processing and 2 day FedEx shipping. 9 days and nothing. No response to my email inquiry from their customer service team. The dress won't arrive in time for my event so now I have to rush around in hopes to find an alternative. Lesson learned. I will never buy from this company again.

19. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not buy from here! You cannot get your money back

I ordered a couple bikinis from this webside before my vacation, however they did not show up on time. Therefore, I had no reason to keep the bikinis and wanted a return. I wrote them an e-mail, in which they explained to me that they ONLY offer store credit, but no payback. So I just lost a lot of money. I will never shop here again! Horrible quality as well. Do not even bother.

25. august 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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