Aspire Store Anmeldelser 457

I ordered the single size mattress after doing some online research, and was very pleased with it, so went on to order the double size.
Delivery was quick, and the mattress came rolled and compressed which made it easy to take upstairs on my own. After being unpacked and laid flat for an hour or so, the mattress was fully shaped and ready for a great night's sleep! A good quality product which was great value.

Purchased mattresses ex value and price, plus English made. Which is a refreshing change. Will use again

Initially bought a king size for master room and a few months later added a second for guest room. Single came rolled and boxed. British company- competitive price- good guarantee and a follow up call to check satisfaction

Bought a 2&3 seater leather sofa from Aspire Store online from B&Q I am so delighted with my purchase the quality has exceeded my expectations it looks fantastic Delivery was quick and even allow it came boxed i was able to unpack and put together myself as my hubby has been ill
I would highly recommend

I was struggling to find a mattress that was soft enough to not hurt my arthritic hips, but supportive enough to support my back. The Aspire True Hybrid Natural & Memory
Pocket+ 1000 mattress is perfect for me! I’m so happy with it.

Excellent delivery & product at great value

I purchased a mattress for my little boy 12 months ago, a jagged bar broke through the mattress and injured my son which resulted in hospital treatment.
Ryan had no sympathy whatsoever no support he just told me that it’s out of warranty after only 12 months! I only asked for collection and refund! Ryan is the worst customer service I have ever come across, Aspire are disgusting to sell dangerous mattresses! Check your children are safe with Aspire Mattresses .
I have been offered a replacement but I have refused due to loss of confidence in Aspire mattresses, further more due to delays in communication to me. I have already replaced the mattress with a higher quality mattress, my son can’t sleep on the floor.

Aspire store went above and beyond with my product easy to put together brilliant quality and top notch delivery service. What more can you want? Brilliant

Great price, quick delivery, easy to build. Good quality.
Thanks

Item came well packaged and on time. The finish is good and once allowed to breathe very comfortable. very happy with the product A+.

Shocking company, I brought an ottoman bed via Argos last October and the one piston arm completely snapped the tiny piece of wood that was holding it up causing the bed to collapse in the night with my baby and I asleep on it.
Luke who is apparently a senior member hasn’t even apologised and insisting that I have to accept spare parts being sent out rather than being able to return it for a refund.
Unfortunately there are now many similar reviews on the Argos website which had they been there I certainly wouldn’t have brought this.
So if you expect your furniture to last longer than a year don’t buy from aspire.

Delivery was quick, easy to read instructions and a good solid bed very happy

Fabulous, beautiful bed frame which my daughter loves. Classy, quality oak finish and absolutely huge storage underneath which fits her ever growing shoe collection perfectly! Quite easy to assemble and feels really robust. We purchased a small double ottoman but it feels so much bigger, Delivery was quick only a couple of days from ordering online. Great value for money, really pleased with our purchase.

The whole process from order to delivery was seamless. I would recommend Aspire.

Great mattress, great price. Would recommend

Good quality mattress
from a UK company

Comfortable mattress at a decent price.

Faulty mattress

On 13 March 2026, I submitted six photographs as evidence, which were clearly sufficient to demonstrate the issue. However, senior luke refused to accept them. This is inconsistent with the information stated publicly, as different information was communicated to me privately

Legal part
Debit card → chargeback
Credit card (peste £100) → Section 75
Consumer Credit Act 1974 (Section 75)
ADR (Alternative Dispute Resolution)
The Furniture Ombudsman
Citizens Advice
Trading Standards
Small Claims Court (Money Claim Online)

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Received mattress quicker than expected however when we inspected it there were dirty marks on it. We contacted Customer Service and they requested photos. They also said they would collect the mattress on a day of the week that would be good for us. I was really pleased but having sent the photos it’s all gone very quiet and I have heard nothing more about the collection or refund. At this point it’s stopping us getting on with preparing a room for my Mum to stay whilst she is recovering from an Operation. We have therefore had to go elsewhere for a replacement to ensure we get it in time however we have now paid for 2 mattresses and we need the refund!
Update: I telephoned Aspire and spoke to Luke in Customer Services and I am pleased to say that all is now hopefully sorted and I cannot fault the Customer Service I received. They were not happy either that the mattress arrived damaged - these things happen. Based on the Customer Setvice I received I would purchase from Aspure again.

Delivered on time and in good condition. Size is perfect and all went together really easily.