Aspen Financial Direct Anmeldelser 2 172

TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

2 strikes Credit Report, More info needed,1st loan approved, no additional Info needed, made payments thru COVD-19, paid on time, paid off to Term, Now I need another loan, not so EASY this time, the... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Fast money but high interest rate 5 dollars every day you do not pay them back even if you are set up to make payments bi weekly when your checks actually come It is so stressful to know that u think... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I chose Aspen to work with me on a personal loan because of my pre-approval status and knowing ahead of time what my monthly payments would be. This helped me with existing financial planning and the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was in need of funds to consolidate some debt. I received an offer through the mail from Aspen Financial. I completed an easy online application, sent them my pay stub and photo I.D. Within the nex... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The response time was great

The response time was great. The loan was most appreciative

21. februar 2020
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Svar fra Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Always concerned about my needs

21. februar 2020
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Svar fra Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Highly recommend Aspen!

Very fast and easy application process and the money was there the next morning in my account!

21. februar 2020
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Svar fra Aspen Financial Direct

Thank you for sharing your review! We're excited to hear about your experience and look forward to helping you should you need anything in the future.

Thanks,
Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

El tramite es muy rápido y fácil

El tramite es muy rápido y fácil, responden rápido los e-mails cuando uno les pide algo o quiere uno saber algo, es mi primera vez y espero que todo resulte con satisfacción para ambas partes

21. februar 2020
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Svar fra Aspen Financial Direct

Thank you for your review. We look forward to continuing to assist you with your borrowing needs.

Your Aspen Financial Direct Team

Vurdert til 1 av 5 stjerner

Bad experience with customer service

My loan was approved but the money was never deposited into my account due to an input error on the checking account number. When I spoke that same day to a representative I was told that the money was returned to Aspen Financial and that I would have to reapply after the account was canceled due to returned funds. I was not able to reapply due to the original account still not closed out several days later.
I needed the money for an emergency which I was unable to get from your company after several attempts . I have since found funds elsewhere. No one from your company followed up with me after the funds had been returned to your company. I only received a generic email telling me to get in touch with a representative.
Bad customer service in my opinion.
Sincerely,
Melanie Millar

20. februar 2020
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Svar fra Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the frustration this caused. From time to time, applicants enter incorrect bank account numbers on their applications. Once we are alerted by the bank and funds are returned to us, it is our process that the consumer re-apply with the correct information. Ensuring we have accurate data and safe-guarding your information is very important to us.

If you are still unsure of your current account status, or having any difficulty re-applying, please don't hesitate to reach out to our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Very easy process

20. februar 2020
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Svar fra Aspen Financial Direct

Thank you for your review! It's great to hear what our customers think of our products and services. Welcome to Aspen and let us know what we can do to assist you.

Your Aspen Financial Direct Team

Vurdert til 1 av 5 stjerner

Received 3 emails saying i was…

Received 3 emails saying i was approved. Then after sending my licence and pay stub I receive an email saying I'm not approved. I think it's a shady way to get personal information

20. februar 2020
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Svar fra Aspen Financial Direct

Thank you for sharing your feedback with us and we apologize for the confusion. Some states require additional verification of information in order to complete the loan process. For instance, in Illinois, state law requires that we receive income verification documents in order to satisfy affordability requirements in that particular state. In this instance, it looks as though you were conditionally approved, pending verification of additional documents needed.

If you have any further questions regarding your specific situation, please don't hesitate to contact our customer support team. They are available Mon-Fri from 8AM to 8PM CST. Simply call (877) 293-2987.

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Easy and fast.

20. februar 2020
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Svar fra Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Thank you

Thank you for everything.

20. februar 2020
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Svar fra Aspen Financial Direct

And thank YOU for being a valued customer! We love reading customer reviews and hearing about your experiences with us. Please let us know if there's anything we can do to assist you in the future.

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Very helpful and simple.

20. februar 2020
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Svar fra Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Fast and friendly service.

20. februar 2020
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Svar fra Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Aspen Financial is a wonderful business…

Aspen Financial is a wonderful business which has a quick and efficient application process. I was able to get help within 48 hours when I needed it most

19. februar 2020
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Svar fra Aspen Financial Direct

Thank you for putting your trust in Aspen Financial Direct! We're happy to have you as a customer and look forward to assisting you with your borrowing needs.

Thank you for sharing your feedback with us!
Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

The application was amazingly easy and…I love Aspen!

The application was amazingly easy and the funds were deposited the next day!

19. februar 2020
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Svar fra Aspen Financial Direct

Thank you for your review! We love hearing from our customers and appreciate you sharing your experience with others.

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

So efficient and quick

So efficient and quick. Not a lot of red tape to get a loan.

19. februar 2020
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Svar fra Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Very easy to apply and fast decision…

Very easy to apply and fast decision time.

19. februar 2020
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Svar fra Aspen Financial Direct

Thank you for being a valued Aspen Financial Direct customer! We're so glad to hear you've had a good experience and appreciate you sharing your review with others. We look forward to continuing to serve your needs in the future!

- Your Aspen Financial Direct Team

Vurdert til 1 av 5 stjerner

So I took out a $3500.00 loan

So I took out a $3500.00 loan, made Seven payments at $400.00 for $2800.00. Wanted to pay my loan off and was told that My Pay Off was $3800.00😡I’m filling a complaint with the Attorney Generals office, BBB and every social media site I can post my experience with Aspen Financial.

19. februar 2020
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Svar fra Aspen Financial Direct

For confidentiality reasons, please contact our customer support team regarding your specific experience at (877) 293-2987. They are available Mon-Fri 8AM to 8PM CST.

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Immediate approval

Immediate approval, and low payments for a high amount loan compared to others. It hit my account very next business day. This was the way to go! Thanks Aspen Finacial

19. februar 2020
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Svar fra Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

So easy and helped at a crucial time

So easy and helped at a crucial time. Thanks again !

19. februar 2020
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Svar fra Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Quick and easy.

18. februar 2020
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Svar fra Aspen Financial Direct

Thank you for choosing Aspen Financial Direct for your borrowing needs! We're so glad to hear you had a positive experience. Please let us know if there's anything we can do to assist you in the future.

Thanks,
Your Aspen Financial Direct Team

Vurdert til 5 av 5 stjerner

Very simple & quick.

18. februar 2020
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Svar fra Aspen Financial Direct

At Aspen Financial Direct, it's our pleasure to help people with their borrowing needs. Thank you for sharing your personal experience with others. We're happy you're here!

Your Aspen Financial Direct Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv