Ordering process was easy and I liked that you could select each product to create a specific hamper. It was for a birthday gift and being able to select each product ensures that nothing will be wast... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great company, received my products on time like they promised, and great quality products they are indeed! Would definitely order more stuff from them.
I ordered a build your own box as a gift for my Auntie. She was greatly impressed with the product, and I was of the selection. All communication was great I knew exactly when it had been prepared a... Vis mer
Excellent ordering experience and very easy to navigate. Was kept informed on the status of the order and delivery right the way through. This is a great independent hampers business with excellen... Vis mer
Informasjon om virksomheten
- Gavebutikk
- Firmagaveleverandør
- Mat, drikke og tobakkprodukter
- Leverandør av matprodukter
- Forhandler av gaveesker
Skrevet av virksomheten
Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Skrevet av virksomheten
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Kontaktopplysninger
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, Storbritannia
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
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Hamper arrived 3 days late
I recently ordered a cheese & charcuterie hamper as a birthday gift for a relative.
The hamper didn’t arrive until 3 days after the selected date despite the order saying it would be delivered using a 24hr courier because of the perishable food.
I then had to deal with their hapless customer services who were completely useless in resolving the issue, offering a quite frankly pathetic £9.70 refund on an £80 hamper where most of the food ended up in the bin.
For me, the sign of a good company is how they handle situations when things go wrong. Artisan Deli Market is utterly clueless in this regard. The right thing to do would have been to send a replacement hamper with a more reliable courier, but they wouldn’t do this.
Spare yourself the grief and shop elsewhere.
My son loved the hamper although I…
My son loved the hamper although I wasn't able to check he received exactly what I had ordered.
Great updates
Great updates, arrived on time for a Birthday.
Thank you
Use at your peril
The first time I used this company, I was really impressed, so was very happy to use them again. However, having done so, I had some concerns about how long it was taking to deliver my parcel, but was sent a very unhelpful, disinterested, insincere response to my email. My parcel (a birthday present) was eventually delivered its recipient, damaged and soaking wet. I couldn’t be bothered to take it any further, given their initial unhelpful response, as I knew I wouldn’t get anywhere, so just decided never to use them again. Wouldn’t recommend.
What I got was better
I stayed with friends and wanted to give a special thank you gift. I took quite a while to find a cheese and chocolate supplier that was sourcing from high quality procurers. Artisan deli looked the best and was easy to use. It was delivered next day and my friends were really delighted and touched by the quality. Only downside is I am 600 miles away and won't get to try any. Sometimes what you get is better than what you see on the net. This is one of those rare occasions. Enjoy.
I wanted a hamper that I could bespoke…
I wanted a hamper that I could bespoke to the recipient's needs and food likes. This site gives you the flexibility to order products of your own choice and hamper size.
The recipient was delighted with their gift and is loving the food!
It was easy to order and track delivery
Really responsive and friendly team…
Really responsive and friendly team checking that delivery time was correct. Easy to personalise the content a chose from some very different items.Recipient loved the hamper!
Good quality supplies let down by delivery issues…
Good quality supplies let down by delivery service.
The choice of items is good, and was well packed.
Sadly, the delivery parcel was left in a car parking space outside in the pooring rain. There was no attempt to deliver to the door, or contact the recipient to inform them the parcel had arrived.
Service easy to use
Service easy to use. A good selection of items to choose from. Very quick response from customer service. Recipient’s very happy with the hamper.
Great range, fast delivery.
Great range of products to make your own hamper. From savoury to sweet, a nicely proportioned option. Loved the range of gift boxes and delivery was super fast. Thanks so much for your help!
Great choice of items available
Great choice of items available, quick and helpful customer service
My mother was delighted!
My mother was delighted with her birthday hamper, which arrived promptly on the date requested.
Custom made hampers- perfect!
I loved the custom made hamper I got for my husband on our anniversary! The range of products available was wide and all of them excellent quality.
Fantastic experience sending a gift to…
Fantastic experience sending a gift to my nephew in Scotland from Australia, with this company.
Ordering -easy,
follow up communication -fantastic,
delivery promptness- excellent.
My Nan loved her personal hamper
My Nan loved her personal hamper. Delivery was on time and packing was fit for a gift
Great Customer Service!
I wanted to send a gift hamper to my brother who lives in the UK. I searched a number of websites before finding Artisan Deli Market, There I found the perfect hamper and placed my order. I wanted to change the delivery date and so I emailed Customer Service with my inquiry. A service representative, Annie, was able to reschedule the delivery date. She also noticed that I had failed to include a greeting and asked if I would to add one. I was grateful that I was still able to get my birthday message included.
Additionally, I received multiple text messages from Artisan Deli Market with updated tracking on my gift. I also received a notice that the hamper had been delivered. I would definitely use Artisan Deli Market again in the future.
Good updates regarding delivery
Good updates regarding delivery. It was a birthday present and loved I could pick the items. One star off as a lot of the smaller chutneys were not available. My friend loved the gift and I felt it was a cut above the ordinary cheese and wine hampers
Excellent service
Simple to order, clear options and excellent service
Lovely company
Lovely company, I like that you have loads of choice to pick when creating a hamper and delivery was on time. A great idea for a birthday present
Sent as a birthday present
Sent as a birthday present, the recipient was very happy with the gift
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