Articture Anmeldelser 

586
•
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I absolutely love these products! The quality is outstanding, and everything looks even better than I expected. The products are beautifully made, well-designed, and exceeded my expectations. I’m extr... Vis mer

Vurdert til 5 av 5 stjerner

Keith is Absolutley the bust and got my repeat business. Chairs are incredible! I can't wait for all of my beds to arrive! Wall panels next! Keep up the great work!

Vurdert til 1 av 5 stjerner

Been over two weeks since I placed my order and it hasn't shipped yet. Tried to reach them 6 times by calling their published number and nobody answers, just rings and then goes to music (no leave a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

What an amazing company. I worked with Keith and he went above and beyond to bring this project home. The quality of the panels are excellent and the hanging hardware is designed to make installation... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

586 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(586)

35 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great product

Great product, excellent customer service, beautiful addition to our pool area. We love them! Thank you very much!

7. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Scratchy Duvet Set

I ordered a duvet set in long staple sateen cotton - it felt perfect coming out of the bag. Once I washed it though, the “sateen” aspect was completely gone. I used the directions on the site for cold water, etc. I’m hoping I can salvage them, but I don’t have a ton of hope.

I’m not able to return them due to having washed them (and who on earth would sleep on sheets right out of the bag?). I’m super bummed.

A couple of positives, though. Shipping was much faster than I expected and the color on the sheets is beautiful, I just wish they were soft instead of scratchy.

28. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Articture

Svar fra Articture

Hi Diana, please reach out to our team at info@articture.com and let them know of this issue and we will be more than happy to issue you a new set of sheets that are as soft as ever. We pride ourselves on having the best styled duvet covers and will do all we can to make sure you are satisfied...cheers!

Vurdert til 1 av 5 stjerner

SCAM!

We ordered four lights to the tune of $1300. We returned them because they looked like they belonged in a dollhouse for the outside of our new construction home and have not received a refund and it’s been almost a month scam. Stay far away scam

12. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Articture

Svar fra Articture

We sincerely apologize for the inconvenience and the delay in processing your refund. This is not the experience we want for our customers. Please rest assured that we are looking into this matter urgently. Kindly provide us with your order number and return tracking information, so we can resolve this as quickly as possible. We appreciate your patience and understanding, and we are committed to ensuring your satisfaction.

Vurdert til 5 av 5 stjerner

Best Quality and Comfort EVER

I originally ordered this comforter in a King size light weight. I decided I needed a little more weight for winter( I am a hot sleeper so thought the light weight was going to be perfect). When I spoke with the CS team member he recommended I go with the Medium weight and offered that he would ensure my replacement in the upgraded/improved quality. When I received this yesterday it is the most soft hand, comfortable outer material I have ever touched. I used it last night and it was glorious. It is the perfect weight, unbelievably expert construction and it offered the perfect sleeping experience. I am thinking I will order another one.

11. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer Service is top notch

Customer Service is top notch. Ordered a table and we damaged it as we were unpacking it. Called and explained what happened and they took care of it immediately. Would definitely buy from this great company again.

7. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Ordered three solar lights

Ordered three solar lights. After several months, one of the lights stopped working. We emailed Articture and sent a video of the problem (water seal was defective so the light was flooded). The customer service rep responded quickly and sent a replacement light to us. Excellent customer service! The lights are beautiful, too!

10. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered spoons in various colors

I ordered spoons in various colors, but they sent them in rose gold without my consent. When I filed a complaint, they responded with just one message a day. I will not order from them again.

23. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Articture

Svar fra Articture

Hi Jennifer, we thank you for leaving a review...we do want to note that you ordered the Rose Gold option....and we have gone ahead and sent you a multi coloured option free from the site. If you check your order number #112076 it states it was Rose Gold selected.

Vurdert til 5 av 5 stjerner

Absolutely Stunning Wood Wall Panels!!!

Absolutely Stunning Wood Wall Panels!!!
I’m a Designer and I came across these wood wall panels during an internet search, and absolutely fell in love with them! Know these were for a client, I called and spoke directly with someone from the website (Cue), I had to confirm that these were quality products. He was extremely helpful and honest. I also called and got his input on two other light fixtures that were also very stylish. To say the least, I’m obsessed with these wood wall panels and the customer service was top notch! I definitely recommend!!!

19. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fabulous outdoor floor lamp!

I just received the last of my lighting order for our deck. I ordered the 11" solar lights to put around the deck and patio.
Waiting for my floor lamp named the "Signature outdoor Solar lamp". It came yesterday and I've never been so excited. It's adjustable, it has its own remote that turns off & on plus 3 dimming settings.
You don't need much more for light other than a few of these lamps. They can be used both inside and outside.
Your company has such a lovely variety to choose from that I don't know what to purchase next.
Perhaps a dining table light and walkway lights.
Thanks to your professional staff, especially Keith, for providing with such exceptional service.
I hope your company will have local presence in Northern California.
Louise E.

20. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I'm very please with conversation with…

I'm very please with conversation with Q' today
He was extremely helpful about my resent purchase and offer my refund due to wrong size of my purchase. I will definitely continue shopping with Articture as I search for the best fit for my home.

10. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My “Forever” Chair!

I ordered the Japanese down-filled lounge chair in June and shortly after, as I inquired about the delivery date, I received a text from the consumer support team. I was told the information I had been given about delivery when I ordered was incorrect. It would take at least 45 days for the chair to arrive. I was also given the option to cancel my order and get a refund but I decided “to go with it”. I grew a bit anxious as time passed and even wondered if the company truly existed. Having someone to reassure me on a consistent basis via text message was essential as I waited what seemed to be forever. A special thank you to that special team person for all the support and professionalism that kept me feeling encouraged. I have no regrets, the chair arrived and is exactly what I wanted - minimalist in style, sturdy and well made, comfy to sit on and relax- It’s perfect for my unusual setting. And I have used it daily and the cushion has held its shape. Thank you Articture for my “forever “chair and making me a happy customer!

6. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The product was made beautifully…

The product was made beautifully…. The fabric exquisite! The customer service brilliant…. They actually cared about their patrons. What an unexpected surprise!

I highly recommend Articture!!!!

21. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Articture lights make a statement and look amazing!

I recently purchased Articture lights for around my yard and pool. They are so beautiful that all guests comment on them. Customer service has been very helpful. I was apprehensive to spend so much but everything else I tried I returned since it didn’t look so great. These lights make a statement and look amazing!

5. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Quality and Design at Reasonable Cost

The prices are great and the quality is topnotch. The sets I bought are beautiful and very well made. The customer service is very personal and generous. Someone almost always answers the phone, and they return calls promptly. I'm so happy to have found Articture!

17. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

product that wasn’t as described on website

I called to report that one of the lamps I received did not have the wireless phone charger as described on the website. They immediately corrected the situation by shipping a replacement. I was very pleasantly surprised by how easy it was to have the issue resolved. Excellent customer service!! Thank you!

15. juli 2024
Anmeldelse skrevet uten oppfordring

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