Logoen til Artglee
Besøk nettstedet

Artglee Anmeldelser 12

•
TrustScore 3.5 av 5

3,5

Skriv en anmeldelseBesøk nettstedet
Skriv en anmeldelse

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

12 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 4 av 5 stjerner

The kit itself is fine

The kit itself is fine - there was no communication for shipping though, it just showed up one day without any email or tracking number. Also the How To video is hilariously bad - at least get an English speaker to narrate!

31. mars 2026
Logoen til Artglee

Svar fra Artglee

Thank you for your feedback, and we’re glad to hear that the kit itself met your expectations.

We’re very sorry about the lack of shipping communication. We checked our side immediately, and we can confirm that the tracking number was uploaded to the system as soon as the order was shipped. We’re not sure whether this was caused by a system issue, but we will definitely investigate it further and identify the cause to improve this experience going forward.

We also truly appreciate your honest comment about the How-To video. We understand your point, and we will take your feedback seriously as we continue improving our instructional content.

In the meantime, if you have any questions or need any help while working on this bag, please feel free to reach out to us at any time. We’ll always be here for you and will be more than happy to support you every step of the way.

Vurdert til 5 av 5 stjerner

All around GREAT!

The materials, design, and instructions are all excellent! There was a competing company whose zipper pull and colorways were not as good as these pictures, and the product in person does not disappoint! Plus, the team was so nice and communicative when I had questions about shipping. All around, I will definitely order from this company again!

17. januar 2026
Vurdert til 5 av 5 stjerner

Love the pouch kits

Love the pouch kits. Beautifully packaged. Everything you need is included. It took 2 weeks to deliver, but was well worth the wait. I started it right away and am thoroughly enjoying it.

29. desember 2025
Logoen til Artglee

Svar fra Artglee

Thank you for your kind words about our kit! We're thrilled to hear that you loved the packaging and the contents. We've also taken note of the importance of logistics, and we've switched our logistics partner to improve delivery times. Moving forward, you can expect much faster shipping. Thanks again!

Vurdert til 1 av 5 stjerner

Order Missing

I have not received my order placed on December 28th. There is no update on the tracking number provided since the label was created. I have reached out to customer service and have not received a response.

29. desember 2025
Logoen til Artglee

Svar fra Artglee

We sincerely apologize for the delay in receiving your order. We are currently verifying the status of your order and will provide you with the latest shipping update as soon as possible. We also recognized the importance of improving logistics, which is why we’ve changed our logistics partner to resolve these issues. You can expect significantly faster shipping in the future. Additionally, we are continually improving our response process to address customer inquiries more promptly. We appreciate your patience, and please feel free to reach out to us anytime; we are committed to resolving this for you.

Vurdert til 4 av 5 stjerner

Artglee values its customers

Although shipping was slightly longer than expected, Artglee was always on top of the situation and kept me apprised of the status. I always like to support small businesses, and I will definitely order from them in the future.

31. desember 2025
Logoen til Artglee

Svar fra Artglee

We sincerely apologize for the terrible shipping experience, and we completely understand your frustration. We’ve recognized the impact of logistics issues on customer satisfaction, and we’ve taken steps to address this by re-evaluating and changing our logistics partner to ensure more efficient shipping in the future. We have already reshipped your order, and you should receive it soon. Thank you for your feedback, and we will continue to work hard to improve our service. If you have any further concerns, please don’t hesitate to reach out to us, and we will do our best to assist you.

Vurdert til 1 av 5 stjerner

I have not received my order.

16. desember 2025
Logoen til Artglee

Svar fra Artglee

We're really sorry to hear that your order hasn't arrived yet, and we completely understand how disappointing this must be. We’ve verified your order and have already reshipped a new kit to you. We also recognize the impact logistics issues have on the customer experience, which is why we’ve switched our logistics partner. You can expect much faster shipping moving forward. Thank you for your patience, and we’ll do everything we can to ensure your order arrives as soon as possible!

Vurdert til 1 av 5 stjerner

Order was never received

Order was never received. Reported the issued, never received a response.

12. desember 2025
Logoen til Artglee

Svar fra Artglee

We are very sorry to hear that your order did not arrive and that we did not respond to your inquiry promptly. We completely understand your frustration. We have re-shipped your order and will ensure that you receive it as soon as possible. We are also continuously improving our customer service processes to prevent similar situations from happening in the future. Thank you for your patience and understanding; we will do our best to help you resolve this issue.

Vurdert til 1 av 5 stjerner

I ordered my item 9 days ago and it…

I ordered my item 9 days ago and it still hasn’t even shipped. Not a good look.

16. desember 2025
Logoen til Artglee

Svar fra Artglee

We sincerely apologize for the delay in shipping your order. We're currently working to expedite the processing and ensure that it ships as soon as possible. We completely understand how frustrating this must be, and we’re taking steps to improve our logistics to prevent such delays in the future. Thank you so much for your patience – we're committed to providing you with a better experience moving forward.

Vurdert til 5 av 5 stjerner

The instructions and materials needed…

The instructions and materials provided were very thorough and well made! I am only a beginner but this kit made it simple!!!!

15. desember 2025
Logoen til Artglee

Svar fra Artglee

Thank you so much for your kind words! We’re thrilled to hear that the instructions and materials worked well for you, and that you found the kit easy to use, even as a beginner. We’re so happy you enjoyed the experience, and we hope you continue to create more amazing projects with our kits! If you ever need anything, don’t hesitate to reach out!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv